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The Crossroads

20800 Knob Woods Drive, Southfield, MI 48076
(59 Reviews)
$1,210 - $3,135/mo
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Floor Plans & Pricing

1 Bedroom

Andrew (A)

1 Bed, 1 Bath | 1,050 sq. ft.

$1,210 - $1,685

3 Available Units

See Floor Plan Details

Andrew (Ad)

1 Bed, 1 Bath | 1,050 sq. ft.

$1,330 - $1,755

1 Available Unit

See Floor Plan Details

Andrew (Ap)

1 Bed, 1 Bath | 1,050 sq. ft.

$1,495 - $1,885

1 Available Unit

See Floor Plan Details

2 Bedrooms

Bradford (C)

2 Beds, 2 Baths | 1,400 sq. ft.

$1,460 - $2,205

3 Available Units

See Floor Plan Details

Bradford (Cp)

2 Beds, 2 Baths | 1,400 sq. ft.

$1,870 - $2,500

1 Available Unit

See Floor Plan Details

Bradford (Cd)

2 Beds, 2 Baths | 1,400 sq. ft.

See Floor Plan Details

3 Bedrooms

Chesterfield (D)

3 Beds, 2.5 Baths | 2,200 sq. ft.

$2,200 - $3,135

3 Available Units

See Floor Plan Details

Chesterfield (Dp)

3 Beds, 2.5 Baths | 2,200 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B-
B-

Renter Ratings

B

Review Ratings

Noise

4.5

Grounds

3.0

Safety

3.0

Office Staff

3.0

Maintenance

3.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2.5 days

View Community Timeline
View Community Timeline

The Crossroads Reviews

(59)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2023

10/5/2023

Love it!

Best apartment Iā€™ve been in so far. Spacious and meets my needs. Lots of storage space as well. I appreciate the staff for being so helpful and understanding in such a timely manner. This is a great place to beā€¦Ā See More >
    Manager

    10/6/2023

    The Crossroads
    Hello- Thank you for taking the time to share your wonderful 5-star review of The Crossroads at Southfield Apartments! We're thrilled to hear that our community is the best apartment you've experienced so far and that it meets your needs perfectly. We're also delighted that you appreciate our spaciousness and ample storage space, as well as our helpful and understanding staff. Providing exceptional service is a top priority for us, and it's wonderful to know that our efforts have made a positive impact on your experience. If you ever have any more feedback, questions, or need assistance in the future, please don't hesitate to reach out. Best regards, The Crossroads at Southfield Apartments Team
    Review Author Icon

    anonymous

    Resident ā€¢ 2009 - 2022

    9/7/2023

    STAY AWAY FROM THIS PLACE

    My Mom lived here for over 12 yrs under Hartman and Tyner, never had a problem under this management. The staff were very nice including the Manager Stephanie, she was so sweet. As soon as Village Green came in and took over, it was aā€¦Ā See More >
      Manager

      9/11/2023

      The Crossroads
      Hello- We appreciate your feedback regarding The Crossroads at Southfield Apartments. Your concerns are important to us, and we would love the opportunity to address any issues your mom may be experiencing. Since the review was posted anonymously, we don't have a way to directly contact you or your mom. To better understand and resolve the concerns, we kindly invite you to reach out to our office directly at kwo@villagegreen.com or 248-353-0586. Best regards, The Crossroads at Southfield Apartments Team
      Review Author Icon

      carla_ceejay

      prospective ā€¢ Visited 2019

      3/7/2019

      Stupid and inconsiderate. Horrible horrible experience. I spoke with someone 3/6/19 and she was very helpful and nice. Gave me all the information I needed and asked if I could come in 3/7/19. My response was sure and we made an appointment for 9 amā€¦Ā See More >
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        ShLonda225

        Resident ā€¢ 2018

        5/30/2018

        Their maintenance is terrible and their staff is unprofessional. This past memorial weekend we had 96 degree weather alll weekend and my AC has been broke all weekend. I call after hours maintenance they tell me it's not an emergency even after I express Iā€¦Ā See More >
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          Vee18

          Resident ā€¢ 2018

          1/8/2018

          Don't move to these apartments!!!! They have bedbugs!!!! They knew the unit next door had bedbugs and they failed to notify the other tenants. They treated the one apartment and all the bedbugs ran to my apartment. I was going month to month and Iā€¦Ā See More >
            Review Author Icon

            drkamalika

            Resident ā€¢ 2013 - 2016

            10/15/2016

            We lived there for 3 years and 2 months. No diversity, only one group of people live there, impolite, some are working, most on government benefits, some have relatives or friends visiting them, who would get drunk/ drugged on Saturday night and hover around yourā€¦Ā See More >
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              penumetv

              Resident ā€¢ 2013 - 2016

              10/15/2016

              Beware of this maintenance agency. They seem ingenious and cruel in their approach to tenants. I lived in Knob in the Woods apartment for approximately three years and vacated my apartment by the end of summer in 2016. After I moved from the apartment, I cleanedā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2014 - 2015

                8/6/2015

                My family has lived at Knob in the Woods for almost a year now. We will NOT be renewing our lease. When looking for apartments we were so excited based on the amount of space provided in the units. However, the space doesn't make upā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2011 - 2012

                  5/20/2012

                  HORROR IN THE WOODS

                  I TOURED THIS SITE LAST YEAR. THE PLACE APPEARED TO BE WELL KEPT UP. THE RENTAL UNITS SEEMED VERY QUITE AT THAT TIME. BUILDINGS LOOKED WITH THE BEST UPKEEP. AMAZINGLY I DECIDED TO SIGN A LEASE. SO VERY DISAPPOINTED WITH MY CONTRACT. THIS WAS THE VERY WORST DECISIONā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2010

                    8/4/2011

                    DONT MOVE THERE

                    SECURITY DEPOSIT WAS 595. AND THEY SENT ME A CHECK FOR A 139.00 I WAS THE ONLY ONE IN MY APARTMENT. THIS IS HORRIBLE.

                      Review Author Icon

                      skyfocs

                      Resident ā€¢ 2003 - 2005

                      7/5/2011

                      Good

                      Knob in the woods has one of the best scenery i've seen in an apartment community. It really feels like you are in the woods, very nice and up kept grounds. When I lived here it was great. Never had any complaints or maintenance issues.ā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2010 - 2011

                        5/10/2011

                        Wrong place to move.

                        Please do not rent from here. Some people give petty reasons why they move out, but i think everyone agrees when i say the noise here is terrible. The walls are super thin which means if you discuss any private information aloud believe that yourā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2010 - 2011

                          4/12/2011

                          well i hear my neighbore ------- like clockwork every sunday at 11:30 like she's auditioning for a porn movie!!!!!ā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2010

                            11/22/2010

                            I'd be safer in Afghanistan

                            these apartments are glorified projects. They look nice in the daylight, but this place is scary at night. One of my neighbor's cars has been broken into, the other neighbor's apartment was broken into, the maintenence people are theives, and the walls areā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2009 - 2010

                              4/19/2010

                              4/19/2010 Plz dnt do it, run the other way.

                              This place sucks, the neighbors are the worst people i ever met. When you make a complaint they dnt take care of it. It is so bad here to me that when my son was born and my husband wouldnt move us out, i tookā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2008 - 2010

                                2/20/2010

                                The Worst place is Southfield

                                This is the worst place to live. There is a staff but get them to do anything doesn't happen. They say they will but don't hold your breath. People walk their dogs and do not pick up the packages their dogs leave behind.ā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  prospective ā€¢ Visited 2009

                                  9/25/2009

                                  Horrible Customer Service - Lazy Employees

                                  I helped move a displaced family into this apartment community. I move many families each month and work with countless apartment communities. This apartment community is the only one I've ever worked with that refused to let me review paperwork. Not onceā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2008 - 2009

                                    8/13/2009

                                    PLEASE READ BEFORE MOVING HERE!

                                    I moved to Knob in the Woods last October and I can not wait until my lease is up. The maintenance is very poor and slow, the hallways smell like marijuana, and the basement walls have some type of black mold growing on them thatā€¦Ā See More >
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                                      anonymous

                                      prospective ā€¢ Visited 2007 - 2009

                                      4/7/2009

                                      please be careful if you have children 13 and under, there are child predators living in that complex.Management knows all about it. So please please be very careful.ā€¦Ā See More >
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                                        goodtenant2008

                                        Resident ā€¢ 2008

                                        12/15/2008

                                        Dont let the square footage fool you!!!!

                                        I moved into this place a few months ago. I was impressed with the spacious floorplan, and vast closet space. After only one month, I noticed crime running rampant! There has been vandalism, assaults, auto theft, loitering, and domestic violence so far.ā€¦Ā See More >
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                                          thatdude1004

                                          Resident ā€¢ 2001 - 2008

                                          12/23/2008

                                          Just say no to No in the Hood!

                                          Knob in the Woods has really gone down since I first moved in. Maintenance is slow, even in the case of an emergency like a flooded basement storage area. When maintenance does show up they never give you the proper and required 24ā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 1997 - 2008

                                            6/27/2008

                                            DO NOT MOVE HERE

                                            If you think you will get your security deposit back after you clean and move out of the apartment, you are deadly wrong. They will actually charge you move for you to pay them. Please don't waste your money.ā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2007 - 2008

                                              6/26/2008

                                              Do Not Move Here!

                                              We had heard good things about this apartment complex from prior residents, but ever since we've moved in we have had problems. The apartment is in horrible condition and falling apart. It takes them weeks to fix a minor problem. And now we're trying toā€¦Ā See More >
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                                                stepham

                                                Resident ā€¢ 2006 - 2008

                                                6/23/2008

                                                Waiting to get out!!

                                                Knob In The Woods reminds you of the Projects for low income and ------ residents. To many kids, specifically bored teenagers who have nothing better to do than break the windows throughout the complex. I have had my windows broken twice, recently my dining room windowā€¦Ā See More >
                                                  Review Author Icon

                                                  dizpleasdrentr

                                                  Resident ā€¢ 2006 - 2008

                                                  5/16/2008

                                                  Expected much better

                                                  Thought this was a really nice place when I first moved in here at the fall of 2006. Within 6 months however, my view changed dramatically. The only good thing I can say is that the apartments are nice and clean, came with new carpetingā€¦Ā See More >

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $250. Fee: $150. Rent: $50. Restrictions: Weight and breed restrictions apply. Contact the leasing office for details. . Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $250. Fee: $150. Rent: $50. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Bedroom with Large Windows
                                                    • Carpet in Living Areas
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Galley Style Kitchens with Oak Cabinetry
                                                    • On-Site Maintenance
                                                    • Outdoor Lounge Area
                                                    • Pool
                                                    • Renovated Apartments Coming Soon
                                                    • Renovations Coming Soon
                                                    • Walk In Closets with Shelving
                                                    • White Appliances
                                                    • Wi-Fi in Common Areas
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                                                    Leasing

                                                    The Crossroads offers a collection of conventional one, two, and three-bedroom apartments for rent in Southfield, MI! The ideal location of this pet-friendly apartment community is less than 10 minutes from popular metro Detroit cities, including Royal Oak, Farmington Hills, and Ferndale, and offers immediate accessibility to I-696, M-10, and I-96. Each residence reveals a desirable galley-style kitchen showcasing oak cabinets, Formica countertops, and matching white appliances, in addition to spacious bedrooms with walk-in closets, a designated dining area, and a large living room with oversized windows. Residents enjoy access to practical amenities, including a clubhouse, outdoor pool, fitness center,24-hour emergency maintenance, and on-site laundry facilities. This professionally managed community is a true rarity, close to major metro Detroit employers, upscale shopping centers, popular restaurants, and attractions like The Detroit Zoo in a lush green setting.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 09:00 AM - 07:30 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Village Green

                                                    B
                                                    B
                                                    Communities
                                                    194

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 59 number of votes by renters, The Crossroads is currently rated 2.5 out of 5 stars.
                                                    The Crossroads is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    The Crossroads is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    The Crossroads is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Crossroads is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    The Crossroads is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Crossroads is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.5 days to their community reviews in the past year.
                                                    Village Green
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Fee: $150
                                                    Rent: $50
                                                    Restrictions: Weight and breed restrictions apply. Contact the leasing office for details.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Fee: $150
                                                    Rent: $50
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Contact Property

                                                    The Crossroads

                                                    March 2024

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                                                    The Crossroads is a 1,050 - 2,200 sq. ft. apartment in Southfield in zip code 48076. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,210 - $3,135. Nearby cities include Lathrup Village, Beverly Hills, Oak Park, Berkley, and Birmingham.

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