Monticello Apartments
#1,713 #1 #18

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Monticello Apartments

22700 Civic Center Drive, Southfield, MI 48034
(99 Reviews)
$1,743 - $1,978/mo
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Floor Plans & Pricing

1 Bedroom

1 Bedroom Renovated

1 Bed, 1 Bath | 850 sq. ft.

$1,743

1 Available Unit

See Floor Plan Details

1 Bedroom

1 Bed, 1 Bath | 850 sq. ft.

See Floor Plan Details

2 Bedrooms

2 Bedroom 2 Bath Renovated

2 Beds, 2 Baths | 1,080 sq. ft.

$1,748 - $1,863

3 Available Units

See Floor Plan Details

2 Bedroom 2 Bath Renovated

2 Beds, 2 Baths | 1,200 sq. ft.

$1,978

1 Available Unit

See Floor Plan Details

2 Bedroom 2 Bath

2 Beds, 2 Baths | 1,200 sq. ft.

See Floor Plan Details

2 Bedroom 2 Bath

2 Beds, 2 Baths | 1,080 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.2

Grounds

4.1

Safety

3.7

Office Staff

4.1

Maintenance

4.6

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

11

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.91 days

View Community Timeline
View Community Timeline

Monticello Apartments Reviews

(78)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1235633

Verified Resident 2022 - 2024

3/16/2024

All in all, it's very good. There was a lot of turnover last year, but people are generally pretty nice and mind their own business. I have a neighbor upstairs. She and her predecessor are noisy good fellows, but keeping the fan on provides white… See More >
    Manager

    3/19/2024

    Monticello Apartments
    Thank you for sharing your experience at Monticello. We're happy to hear that you're enjoying the community and your living experience overall. We understand that noise can be an issue in any multifamily property, and we appreciate your patience and understanding. If you ever need anything or have any concerns, don't hesitate to reach out to us at 248-352-4220 or monticello@haymanco.com. Thank you for being a valued resident!
    Review Author Icon

    anonymous

    Resident 2022 - 2024

    3/14/2024

    Nice Place

    Very nice property and can see it getting more and more improvements. New clubhouse, pool deck, siding and doors. Very nice to see the management walking around and communicating with the residents. Great maintenance staff.

      Manager

      3/15/2024

      Monticello Apartments
      We appreciate your positive feedback about Monticello. We're glad to hear that you've noticed and appreciate the improvements we've been making to our community, and that you've had positive interactions with our management and maintenance teams. We're here to make your living experience as enjoyable as possible. Thanks for being a valued resident!

      Updated Review

      Review Author Icon

      Resident 1108896

      Verified Resident 2020 - 2024

      2/8/2024

      I am satisfied with my stay here at Monticello Apartment Homes. Whenever i have has any issues or concerns, the have been addressed in a timely manner or as soon as possible. Maintenance checks are appreciated also.

        Manager

        2/9/2024

        Monticello Apartments
        We're pleased to hear that you're enjoying your stay at Monticello Apartment Homes. Your positive experience is a testament to our team's dedication to top-notch service and maintenance. Your satisfaction is our top priority and we're glad to know that we've been successful in meeting your expectations. Thank you for sharing your feedback.
        Review Author Icon

        anonymous

        Resident 2021 - 2024

        1/19/2024

        SO Much Improvement

        I moved in last year and was disappointed the amenities were not able to be used BUT now... I am so excited I renewed! The gym looks AWESOME the pool looks amazing for summer days. Johnny is ALWAYS shoveling and smiling these days and Devon… See More >
          Manager

          1/22/2024

          Monticello Apartments
          We're overjoyed to hear about your renewed enthusiasm for Monticello! It's wonderful to know that our newly renovated amenities, along with the hard work of our staff members Johnny and Devon, have contributed to your satisfaction. We strive to provide a welcoming and enjoyable environment for all of our residents, and we're glad to know that we've succeeded in your case. We appreciate your feedback and your continued residency.
          Review Author Icon

          Resident 1218318

          Verified Resident 2023 - 2024

          1/18/2024

          Although the apartment itself is average, the management is absolutely terrible and constantly making promises that they don't keep. I chose this apartment complex largely for the amenities (i.e. Pool, clubhouse, gym, etc.) but they have been unusable since I moved in about 6 months… See More >
            Manager

            1/19/2024

            Monticello Apartments
            We're sorry to hear about your experience with the amenities at Monticello. We always aim to meet our resident's expectations and it’s disheartening to hear that we've fallen short in this instance. We understand the importance of clear communication and transparency, especially regarding the availability and use of our amenities. Your feedback has been taken into account as we continue to strive to improve our services. Please feel free to reach out to us directly at 248-352-4220 or monticello@haymanco.com to discuss this further.
            Review Author Icon

            Resident 1201120

            Verified Resident 2023

            11/20/2023

            The experience has been okay. When I first moved in I had a serious problem which was fixed maintenance has been good about resolving issues. Neighbors are for the most part quiet and it's a relaxed environment. Also the added protection with the security gates… See More >
              Manager

              11/21/2023

              Monticello Apartments
              Thank you for sharing your experience at Monticello. We're glad to hear that you have found our maintenance team responsive and that you appreciate the security and recent renovations. We understand your frustration about the limited access to amenities. Please know, we constantly work to enhance our residents' experience and your input certainly helps. Please reach out to us directly at 248-352-4220 or monticello@haymanco.com to discuss your concerns further.
              Review Author Icon

              Resident 1193235

              Verified Resident 2023

              10/26/2023

              Not satisfied. Moving as soon as my lease ends. No amenities for price. Not worth it. Older apartments so I literally hear all noises going on upstairs. Looking forward to moving. Would not recommend.

                Manager

                11/1/2023

                Monticello Apartments
                We appreciate your feedback. It's unfortunate to hear that your experience at Monticello has not lived up to your expectations. We understand noise can be an issue in older buildings and we're sorry for any inconvenience this has caused. We strive to offer a living environment that is comfortable and enjoyable for all of our residents. Thank you for your feedback as it helps us identify areas where we can improve.
                Review Author Icon

                Resident 1190280

                Verified Resident 2023

                10/17/2023

                Apartments are nice, pretty much up to date. Maintenance staff is friendly and helpful. Leasing manager is ok. Haven't really had many major issues other than my A/C stopped working during the hottest week of the summer. They fixed it in about a week. What… See More >
                  Manager

                  10/18/2023

                  Monticello Apartments
                  Thank you for your feedback. We're glad to hear that you find our apartments appealing and appreciate our friendly maintenance staff. We apologize for the inconvenience you experienced with your A/C and thank you for your patience while we resolved the issue. Your comment about the noise transfer has been noted. We value your input and thank you for choosing Monticello as your home.
                  Review Author Icon

                  Resident 1185568

                  Verified Resident 2021 - 2023

                  9/30/2023

                  Excellent living experience. Management is polite and cooperative. Maintenance does things in a timely manor. I've never had a security issue since I've been here. The only thing I don't like is the convience fee when you pay your rent online. That needs to go.

                    Manager

                    10/2/2023

                    Monticello Apartments
                    Thank you for your feedback and for sharing your positive experience at Monticello. We're delighted to hear that you're happy with the management, maintenance, and security aspects of our community. Your comments about the convenience fee for online rent payments have been noted. We always strive for the satisfaction of our residents and your input is valuable. Thank you for choosing Monticello as your home.
                    Review Author Icon

                    Resident 1167723

                    Verified Resident 2021 - 2023

                    8/7/2023

                    The community is good to live in, safe, quiet, clean. Repairs done quickly. Interactive managemt staff that responds to inquiries. Pricing could be better especially for smaller units with no updates.

                      Manager

                      8/8/2023

                      Monticello Apartments
                      Thank you for taking the time to share your experience at Monticello, we're thrilled to hear that you find our community safe, quiet, clean, and that our management team has been responsive to your inquiries. We're also happy to hear that any repairs have been done quickly. We appreciate your feedback regarding pricing, and we encourage you to speak with our leasing team about any concerns you may have. Thank you for choosing to call Monticello home!

                      Updated Review

                      Review Author Icon

                      Resident 883861

                      Verified Resident 2015 - 2023

                      6/19/2023

                      For 8 years living here in Monticello it's been great ! I want to thank you Johnny and Emily they never fail me everytime I call for something about my place . Very safe living here in Monticello. The sorrounding is very well maintain.

                        Manager

                        6/20/2023

                        Monticello Apartments
                        Thank you for taking a moment to review Monticello! We love going the extra mile for our residents, and we're delighted that we've succeeded at making you feel happy and at home here. Please don't hesitate to reach out if we can ever be of assistance to you.
                        Review Author Icon

                        Resident 1106305

                        Verified Resident 2022 - 2023

                        1/26/2023

                        My experience hasn't been pleasant. Had issues with getting timely repairs and remedying a mouse infestation. If I could break my lease, I would. Doubt the clubhouse and pool will be open by the time my lease is up. Worse decision I ever made was… See More >
                          Manager

                          1/30/2023

                          Monticello Apartments
                          Thank you for taking the time to share your insight from your stay at Monticello. Please be assured that we take resident feedback very seriously and work toward every opportunity to help improve our resident experience. We're sorry you've been having so many issues during your stay in our community. Kindly reach out to us at 248 352-4220 or monticello@haymanco.com to discuss how we can regain your confidence and turn your experience around. We hope to hear from you. Thanks again.

                          Updated Review

                          Review Author Icon

                          Resident 915813

                          Verified Resident 2020 - 2023

                          1/9/2023

                          Management changed since moved in.Lots of. Areas needed to be address.No lighting in care port for over year and a half.Grounds not being kept up.Trash bends full and animals getting in.But in last year notice some improvement.

                            Manager

                            1/11/2023

                            Monticello Apartments
                            Thank you for your high rating of Monticello. It brightens our day to know that you're enjoying your living experience overall, although it does appear you have some concerns. We would be happy to speak to you about them, so please reach out to us at 248 352-4220 or monticello@haymanco.com. Thank you again.
                            Review Author Icon

                            Resident 1093191

                            Verified Resident 2022

                            12/10/2022

                            This is a lackluster community. The only positive is the fast maintenance and fixing of issues. The issues being there in the first place is the problem. Many things have broken during my time here. There is no enforcement of parking zones or repercussions for… See More >
                              Manager

                              12/13/2022

                              Monticello Apartments
                              We appreciate your great rating of Monticello! Because our residents' satisfaction is among our top priorities, we always welcome your suggestions and feedback. Please don't hesitate to contact us directly at 248 352-4220 or monticello@haymanco.com to discuss the issues raised in your review. Thank you.

                              Updated Review

                              Review Author Icon

                              Resident 877018

                              Verified Resident 2012 - 2022

                              11/10/2022

                              Its very nice, but i had a few issues. I didn't have a door on my mailbox for nearly 3 years, everyone was reaching in my box, qnd mail was falling out. I had about 7 flooded bathroom's(down stairs apartment) in ceilings. Still no painting… See More >
                                Manager

                                11/11/2022

                                Monticello Apartments
                                Thank you for your high rating of Monticello. It brightens our day to know that you're enjoying your living experience overall, although it does appear you have some concerns. We would be happy to speak to you about them, so please reach out to us at 248 352-4220 or monticello@haymanco.com. Thank you again.
                                Review Author Icon

                                Resident 1081844

                                Verified Resident 2022

                                11/4/2022

                                It's quiet, I enjoy that and the neighbors are friendly. The staff is very helpful and they always answer the phone. When I need repairs that have all been done in a reasonable about of time. But it took too long to get a… See More >
                                  Manager

                                  11/7/2022

                                  Monticello Apartments
                                  Thank you for taking a moment to provide this feedback about Monticello. It's great that you've enjoyed your experience here for the most part. We've taken note of your feedback about the window and will use it in our continued efforts to make our community the very best it can be. Thank you again for the review.
                                  Review Author Icon

                                  Resident 1071917

                                  Verified Resident 2022

                                  10/3/2022

                                  The apartment itself has been fine. But the longer than expected renovation of the clubhouse/leasing office has been very disappointing. Would be nice to have a dedicated exercise area. The new mailboxes & outdoor lighting is nice.

                                    Manager

                                    10/4/2022

                                    Monticello Apartments
                                    Thanks for your feedback. We understand that renovations are a great thing—when they're finished. We apologize that the process can be noisy and disruptive. Our contractors do try to shield you from inconvenience but contact us at 248 352-4220 or monticello@haymanco.com if there's anything to do. We'll do our best to help.
                                    Review Author Icon

                                    anonymous

                                    Resident 2020 - 2022

                                    8/19/2022

                                    One of the worst complexes I ever lived in. Management is changed every 3 months and no one knows what is going on. Communication is lacking in a major way. Rent increases but the apartment is outdated. Appliances are outdated, and takes weeks for a… See More >
                                      Manager

                                      8/22/2022

                                      Monticello Apartments
                                      We're sorry you've been having frustrations during your time with us. Please be assured that we take resident feedback very seriously and work toward every opportunity to help improve upon our resident experience. Please contact us directly at 248 352-4220 or monticello@haymanco.com so that we may have an opportunity to better assist you. Thank you.
                                      Review Author Icon

                                      Resident 1054164

                                      Verified Resident 2021 - 2022

                                      8/12/2022

                                      My experience living in this community is okay my neighbors below me are weird some of the residents will leave trash on the ground when dumpsters are clearly present my rent is too high for a one bedroom apartment.

                                        Manager

                                        8/15/2022

                                        Monticello Apartments
                                        Thanks for bringing this to our attention. We’re eager to look into the issue and work on a solution. Please contact the office at 248 352-4220 or monticello@haymanco.com so that we can discuss it with you.

                                        Updated Review

                                        Review Author Icon

                                        Resident 880533

                                        Verified Resident 2020 - 2022

                                        3/19/2022

                                        2 years here. Very satisfied. Love the full size washer, dryer and private entry. Nice neighbors. Very good door to door trash pickup. Covered parking close to your apartment. Feelings of safety and security here.

                                          Manager

                                          3/21/2022

                                          Monticello Apartments
                                          Thank you so much for the kind words and four-star rating. We're thrilled to hear that you love being a part of our community at Monticello. We hope you'll be happy here for years to come.
                                          Review Author Icon

                                          Resident 1008161

                                          Verified Resident 2019 - 2022

                                          3/19/2022

                                          The worse apartments I have ever lived in, including staff! Very unprofessional. Nothing works including heat and elevators. Would not recommend. If I could give 0 stars I would. Not to mention office staff sending out late rent notes for paid rent. Then saying they… See More >
                                            Manager

                                            3/22/2022

                                            Monticello Apartments
                                            We are sorry to see that you have not had the positive experience that we seek to provide all our residents and guests. We would like the opportunity to speak with you personally and ask that you contact us directly at 248 352-4220 or monticello@haymanco.com when you have time. Thank you.

                                            Updated Review

                                            Review Author Icon

                                            Resident 882728

                                            Verified Resident 2020 - 2022

                                            3/7/2022

                                            When I first moved in, the community was quiet but the maintenance was poor! Now its the other way around. Disruptive neighbors, always playing loud music, always loud outside. Maintenance is much better though.

                                              Manager

                                              3/9/2022

                                              Monticello Apartments
                                              Hello there. We're sorry to hear that you're experiencing excessive noise. Please reach out to our office at 248 352-4220 or monticello@haymanco.com to discuss your concerns. We value your residency and would be happy to speak with you.
                                              Review Author Icon

                                              Resident 982031

                                              Verified Resident 2021

                                              12/16/2021

                                              My move-in was extremely challenging but since then I have had a pretty good experience. The new management and maintenance staff have been extremely nice and helpful. I will recommend this community.

                                                Manager

                                                12/17/2021

                                                Monticello Apartments
                                                Welcome to Monticello! We're glad to hear things have improved since move-in. Please let us know if there is anything else you need.
                                                Review Author Icon

                                                Resident 981974

                                                Verified Resident 2020 - 2021

                                                12/16/2021

                                                A lot of inconsistency with maintaince needs and upkeep of the surrounding area. Currently there is a pile of furniture from a cleaned out apt. sitting on the lawn out my front window for the 8th day.

                                                  Manager

                                                  12/18/2021

                                                  Monticello Apartments
                                                  Thank you for this feedback. We aim to create a beautiful environment both inside and out. Please contact us at 248-352-4220 or monticello@haymanco.com so that we can get more information to address this situation.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 877255

                                                  Verified Resident 2020 - 2021

                                                  11/30/2021

                                                  Overall just okay. A little overpriced. Needs updating. Outdated and nonefficient appliances and HVAC. Poor property management follow up on issues. No clubhouse since the fire. No real amenities. Minimal value

                                                    Manager

                                                    12/2/2021

                                                    Monticello Apartments
                                                    Thank you for this review of Monticello. Feedback from our residents helps to show us where we need to focus our attention, so we appreciate you sharing these details with us. We would be happy to do all we can to help improve your living experience, so please contact us at 248 352-4220 or monticello@haymanco.com. Thank you.

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Carport Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $30. Restrictions: Breed Restrictions apply.. Pet Limit: 2. Comments: 2 Pet Limit
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $30. Restrictions: Breed Restrictions apply.. Pet Limit: 2. Comments: 2 Pet Limit
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Brand New Community Clubhouse
                                                    • Central Heat and Air
                                                    • Convenient Resident Portal with Online Payments
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • Fully-equipped Kitchen
                                                    • High-Speed Internet
                                                    • Ideal Southfield Location Convenient to M-10 and I-696
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pet Friendly- Cats and Dogs Welcome
                                                    • Pet Spa
                                                    • Pond Views Available
                                                    • Pond with Fish and Fountain
                                                    • Pool
                                                    • Private Balcony
                                                    • Private Entrances
                                                    • Resident Referral Program
                                                    • Six Spacious Floor Plans
                                                    • Vaulted Ceilings in Select Homes
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                                                    Leasing

                                                    We Love Our Residents! Sensational living at Monticello. You owe it to yourself to visit Monticello first! Nestled in the hub of activity and excitement, this stylish place has it all. Excellent interior and exterior amenities, beautiful surroundings, and the best management and maintenance personnel who will take care of you as a member of their family. Monticello... it's the community of choice!
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 04:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Hayman Company

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 99 number of votes by renters, Monticello Apartments is currently rated 3.5 out of 5 stars.
                                                    Monticello Apartments is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Monticello Apartments is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Monticello Apartments is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Monticello Apartments is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Monticello Apartments is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Monticello Apartments is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.91 days to their community reviews in the past year.
                                                    Hayman Company
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $30
                                                    Restrictions: Breed Restrictions apply.
                                                    Pet Limit: 2
                                                    Comments: 2 Pet Limit
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $30
                                                    Restrictions: Breed Restrictions apply.
                                                    Pet Limit: 2
                                                    Comments: 2 Pet Limit
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Monticello Apartments

                                                    March 2024

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                                                    Monticello Apartments is a 850 - 1,200 sq. ft. apartment in Southfield in zip code 48034. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,743 - $1,978. Nearby cities include Lathrup Village, Beverly Hills, Oak Park, Berkley, and Birmingham.

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