Review History for DoughBizzle

The Sapphire on North Park Drive


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DoughBizzle

Resident ā€¢ 2015 - 2016

7/8/2016

The amount of space in my 2 bed/2 bath is 1375 sq feet, and the way rooms are rearranged, they did well with that already very large square footage. If you ever apartment hunted, you will know certain apartments can seem smaller or larger, even if they are the same sq ft. This one is good. That is by far the biggest plus of this apartment. In those first few months with the first company, my complaints were pretty much small. I have other complaints now, but I wanted to tell this story. The new management company took over a few months after I came. This is when everything started going downhill. Not very long after, people started moving out like crazy. Now, for the biggest problems of all, that made me decide to join this site to write this review in the first place. Both happened since the mid/end of June until now. I was out of town recently (just got back July 6th and left on the 18th of June). During this time my mother was cooking (July 5th) and she fell asleep and smoke woke her up. She burned what was on the stove and she said there was very thick smoke which went back to her bedroom. Of course heavy smoke is very dangerous for her and the apartment was at risk of burning. After this happened she wondered why she didn't hear the smoke alarm and got maintenance person to the apartment to see if the smoke alarm battery was dead and to change it. The man took off the cover and there was no battery inside it. So, the entire time we have been here, there has been no smoke alarm. If she had died or gotten sick from heavy smoke inhalation, I could have sued this place for enough to be able to buy these towers from them myself and have enough extra to go live somewhere much nicer, and people here could have went to jail. She could've died that night. Even now, it took them until today the 8th to bring a new battery. In case anyone living here currently is reading this, check your smoke alarm to be sure it works. Same goes for anyone who makes the mistake of moving here in the future. Around mid June before I left, everyone got a notice on their doors saying the water may be off for a lot of hours while they fixed plumbing issues. There was a spot on the lobby floor near the elevators that had a big puddle for a couple months. Near that was a door to what they called a locker room, which even now has a dripping pipe with a big container under it (see pic). Under the area just in front of the elevator, on level A near the laundry area was a drip from the ceiling which oddly got caught and had a nice puddle of water in the cover over the fluorescent light. Safe stuff. They said they would fix plumbing issues on June 20th. On the 22nd I got a text from my mom while I was gone, that she heard dripping behind the walls of one of the bathrooms, above the shower in the other bathroom, and some of the carpet was wet (see pics). She noticed some issues the day before on the 21st and told management and they did nothing. She says my room smells like a basement, the closet near the bathroom had water dripping down the walls and the carpet was extremely wet near her bed in her bedroom. Nobody did anything in the office still. She bothered them about it plenty. Eventually someone came to the apartment on the 23rd and stopped the dripping from behind the bathroom walls and they vacuumed up some of the water off the carpet. Not replaced. Over the next few days she bothered the office and they did nothing as the carpet was still wet because of another leak and it just wasn't dry. On the 28th she sends me update pictures of the closet and it looks terrible (see pics) and we both worry mold will be there soon and the wall needs to be replaced as well as flooring. On the 29th they ended up shutting off the water again. Unsure what they did, but my mom said the wet spot was getting bigger in her room. Office did nothing at all until the 6th, which is the day I got back in town (late that night). A few people came to the apartment. One dude said to put a fan on the carpet, I don't remember what the second guy did, and the third guy pulled up the carpet and had this giant loud blower blowing under the space between the carpet and the boards (see pic of the machine) to dry the carpet. On the 7th not all was dried, so it was placed in her room to dry more. It is gone and the closet pictures here I took yesterday. Today, someone came by to bring the smoke detector battery, and he let us know he put in an order for the carpet issue, which feels dry now, but is raised in big lumps in spots. He also mentioned a painter would come by on Monday the 11th to paint the closet and he MAY have Kilz. I don't even think Kilz does anything with mold, just odors. Outside my patio some months back, someone in an apartment above me threw some grease off the side and it landed on one edge of my patio, and no one has been here to clean it up (see pics). One of the pics shows it hit other patios below me as well. Store downstairs closed too.

Review 11 out of 45

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The Sapphire on North Park Drive

March 2024

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