epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.9
Safety	3.7
Office Staff	4.3
Maintenance	4.4
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.2/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	16

Manager's Review Engagement

Percentage of reviews responded to	75%

Manager's Review Reply Time

Average time to respond to reviews	65.5 days

Ratings & Reviews (147 Reviews)

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Park Lane Apartments Manager

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Verified Resident 767893 • 2020 Recommended

Updated 05/11/2020

Reviewed 05/11/2020

Quiet , private doors, washer/dryer, carport were a plus with this community. Clean grounds. Trash cans to far apart. Staff was friendly and help with the process during COVID 19. Apartment was clean and tidy

Park Lane Apartments Manager12/12/2020

Thank you so much for taking the time to share such a kind review! We really appreciate that you choose to live with us. Please let us know if we can ever help you with anything. Thanks, Juanita Walker Executive Property Manager

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Verified Resident 765542 • 2007 - 2020 Recommended

Updated 05/04/2020

Reviewed 05/04/2020

Nice quiet community. Any issues are always completed in a fast and courteous fashion. Good place to live. Can take a leisure stroll or to The Burgh for outdoor entertainment in the summer. Upkeep is great!

Park Lane Apartments Manager12/12/2020

Thank you so much for taking the time to share such a kind review! I love to walk in the area as well!! We really appreciate that you choose to live with us. Please let us know if we can ever help you with anything. Thanks, Juanita Walker Executive Property Manager

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Verified Resident 720655 • 2015 - 2020 Recommended

Updated 03/27/2020

Reviewed 11/24/2019

It has been great for myself the staff is very remarkable when called my request have been done in a timely manner they are polite pleasant thoughtful explain the situation and how it's going to be handled

Park Lane Apartments Manager25/25/2019

Thank you so much for your great review. We are so glad that you took the time to share this. We work really hard to make sure we deliver the best service and upkeep. Please let me know if you ever need anything at all! I am here to help. Sincerely, Juanita Walker PM 248-355-0770

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Verified Resident 745143 • 2020 Recommended

Updated 02/17/2020

Reviewed 02/17/2020

So far so good, very quite and friendly community thus far. Will most definitely highly recommend to others. The staff is very professional and right on point when answering any questions or dealing with any issue

Park Lane Apartments Manager17/17/2020

Thank you so much for the lovely feedback. We are so happy we were able to answer any questions. Thank you for making Park Lane where you call home. We are very appreciative to have you here! Thank you, Juanita Walker Executive Property Manager 248-355-0770

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Verified Resident 434437 • 2018 - 2019 Recommended

Updated 12/30/2019

Reviewed 12/25/2017

Although cars are vandalized at times this area is a walkable area during the day. Location is ideal to access expressways to downtown, north and Macomb county. The area is kept clean and the landscaping is beautiful. See More

Park Lane Apartments Manager30/28/2019

Thank you for the feedback. I really appreciate that you took the time to update your review. We do have a Courtesy Patrol company Signal 88 that patrols through the evenings. I love the grounds here as well. Pleas let me know if you need anything at all. Cheers, Juanita Walker PM 248-355-0770

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Verified Resident 75675 • 2013 - 2019 Recommended

Updated 11/01/2019

Reviewed 06/13/2014

I really loved the community when my Husband and I first moved in however, I still love my apartment it seems the community has changed somewhat loud cars racing motors at night among other things to much to type.

Park Lane Apartments Manager01/13/2019

Thank you so much for your review! I am so glad you enjoy your apartment still. Please do not hesitate to contact the office so we can address any noise concerns. Thanks again for your feedback. have a wonderful day! Thank you, Park Lane Staff

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Verified Resident 30445 • 2008 - 2019 Recommended

Updated 10/21/2019

Reviewed 08/24/2013

Love my apartment/home. Single entrance door , balcony, square footage excellent. Location allows easy access to local businesses and freeways. Security is provided to ensure Safety to after regular business hours. Visually appealing property

Park Lane Apartments Manager19/19/2019

Thank you for the kind review. I agree, the property is absolutely beautiful and we have a great team here. Please let me know if you ever need anything as I am here to help. Cheers, Juanita Walker 248-355-0770

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Verified Resident 708283 • 2015 - 2019 Not Recommended

Updated 10/19/2019

Reviewed 10/19/2019

The first couple of years were Great living in this community. The last few years has just been okay. My continued issue is the RENT continues to rise and the Apartment gives nothing to show appreciation for being a Great Tenant. I have asked for updates… See More

Park Lane Apartments Manager21/21/2019

I am so glad to hear that your overall experience has been good. If the rent goes up, I'm always here to help you however I can. We do offer renewal incentives if you decide to renew. I'm glad this year you had your counters done. Please feel free to reach out to me should you need anything at all. I am here to help! Thanks, Juanita Walker PM 248-356-0400

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Verified Resident 702066 • 2019 Not Recommended

Updated 10/02/2019

Reviewed 10/02/2019

The grounds are not very well kept. One of the leasing agents Candace is rude and condescending. For the amount of money I'm paying, I should not be treated that way. There are always bugs and spiders and it's difficult getting extermination out timely.

Park Lane Apartments Manager02/02/2019

Hey There, Thank you for your feedback. Please feel free to contact me on how we could improve the grounds. I would be open to change whatever you do not like. I am sorry you had a bad experience and I am looking forward to being able to assist you! Please call me at your earliest convenience at 248-355-0770. Sincerely, Juanita Walker Executive PM

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Verified Resident 383143 • 2017 - 2019 Recommended

Updated 09/30/2019

Reviewed 08/14/2017

We have been living in this apartment for over two and a half years and we have been fortunate to have obtained an apartment that has provided for our basic needs, We have some physical disabilities that we are currently dealing with that make living in… See More

Park Lane Apartments Manager30/26/2019

Please give us a call here in the office,we would like to help accommodate if we can. We would like to know what exact concerns so that we can help! Sincerely, Juanita Walker Property Manager Park Lane Apartments

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Verified Resident 686898 • 2019 Recommended

Updated 08/28/2019

Reviewed 08/28/2019

It has been pretty good so far. We had a few problems with communication and didn't get things together in time for our initial intended move in. But now that we are in the apartment, we are very happy with the experience.

Park Lane Apartments Manager28/28/2019

Thank you so much for taking the time to share your feedback. We hope we can improve our service. I'd love to talk to you more in person if you are available. You can reach me at 248-355-0770 Thanks, Juanita Walker PM

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Verified Resident 350014 • 2015 - 2019 Not Recommended

Updated 08/23/2019

Reviewed 05/29/2017

The community has changed and is not a nice as it used be, the landscape is done well but the exterior of the units are not well maintained at all, there has been a lot turnover of the maintenance staff and leasing office staff, no consistency… See More

Park Lane Apartments Manager26/12/2019

Thank you for your feedback. I hope we can change your mind and understand that we are here for you. We would love to meet you! Please stop in or call us anytime. I look forward to speaking with you further. Thanks, Juanita Walker PM 248-355-0770.

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Verified Resident 345999 • 2017 - 2019 Recommended

Updated 07/31/2019

Reviewed 05/18/2017

Very nice, it is a wonderful community. All of the staff are very nice and accommodating and I would be more than happy to refer a family or friend to this lovely community. I'm still trying to readjust to Southfield as a whole but Park Lane… See More

Park Lane Apartments Manager31/18/2019

We're so thankful and appreciative for the great feedback. We're dedicated to making your stay in your home as wonderful as possible. That being said, if you ever need anything please don't hesitate to reach out to me directly at 248-355-0770. Thank you, Christine Rinaman - Property Manager - PLA

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Verified Resident 656308 • 2016 - 2019 Recommended

Updated 06/24/2019

Reviewed 06/24/2019

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Park Lane Apartments Manager12/12/2019

Thank you so much for this great review! Please letme know if I can ever help you with anything. All the best, Juanita Walker PM 248-356-0400

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Verified Resident 247508 • 2016 - 2019 Recommended

Updated 06/14/2019

Reviewed 06/22/2016

I have enjoyed my time here at Park Lane. The 2 bedroom apartment is spacious and I love the in-room washer and dryer. The maintenance crew is superb and the atmosphere is peaceful. We have a security guard who patrols the premises after dark and his… See More

Park Lane Apartments Manager24/24/2019

Thank you so much for the excellent feedback. We are so glad you enjoy the staff and most importantly your lovely home. We are so glad to have you live here with us. Cheers, Juanita Walker PM 248-356-0400

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Verified Resident 529970 • 2018 - 2019 Recommended

Updated 06/10/2019

Reviewed 08/20/2018

My experience at this community has been terrific. The apartment home is lovely! It is spacious! The management, Starr Okane has assisted me very quickly and professionally, with my work requests. Tim and Ron have completed work requests in a timely and professional manner! Kudos to… See More

Park Lane Apartments Manager19/19/2018

Dear Resident, Thank you for your kind words! We strive to make Park Lane a wonderful place to live! If you ever need anything, please do not hesitate to reach out to us! Sincerely, Christine

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Verified Resident 160207 • 2017 - 2019 Recommended

Updated 05/28/2019

Reviewed 06/16/2015

Anytime I have an issue it is always addressed promptly & professionally . This is a very nice community too! Management is friendly and front office staff is nothing less than professional & courteous. If you're looking for a nice apartment community. I rate them 5… See More

Park Lane Apartments Manager19/19/2015

Great review! Thank you so much for your kind words! We appreciate that you took the time to let us know how we are doing here at Park Lane. Kind regards, Dodi Piotrowski

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Verified Resident 645026 • 2008 - 2019 Recommended

Updated 05/27/2019

Reviewed 05/27/2019

Pleasant and quiet environment. We have enjoyed living here. Good neighbors above us and in our court yard surroundings. Limited concern with carport or parking lot. Need bigger garbage cans sometimes trash gets out of hand

Park Lane Apartments Manager28/28/2019

Thank you so much for taking the time to leave this review. I am glad you have great neighbors and enjoy your home! I'd be happy to discuss the parking lots and trash further with you so I can address this for you. I look forward to talking with you soon! Cheers, Juanita Walker PM 248-356-0400

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Verified Resident 589099 • 2018 - 2019 Not Recommended

Updated 05/13/2019

Reviewed 01/02/2019

Dont move here safe yourself while you can the place is a dump and they dont like to respond or fix anything there are roaches and ants problems the walls are thin so you can here the conversations and life doings of neighbors the parking lot… See More

Park Lane Apartments Manager13/02/2019

Dear Resident, Thank you so much for your feedback. If you are experiencing any of these issues our office would love the opportunity to review these items with you and get them all resolved for you, as quickly as possible. We look forward to hearing from you soon, and rectifying any issues that are outstanding. Sincerely, Park Lane Management 248-355-0770 [email protected]

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Verified Resident 73548 • 2011 - 2019 Not Recommended

Updated 04/23/2019

Reviewed 06/03/2014

First 4 yrs. were good. Last 4 yrs. things slowly have been going downhill. Maintenance group is good, timely. Management gives excuses, when they actually answer the phone. Outside of buildings are not being kept up. Nice neighborhood. Mostly quiet.

Park Lane Apartments Manager25/04/2019

Thank you so much for taking the time to leave us a review. I really appreciate you taking the time to do so. We have a new team here in the office and we would love to assist. Please do not hesitate to contact me directly at 248.355.0770 should you ever need anything. I can also be reached by email at [email protected] Thank you, Juanita Walker Property Manager

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Verified Resident 630634 • 2016 - 2019 Recommended

Updated 04/23/2019

Reviewed 04/23/2019

Convenient location and appealing exterior. However it was winter. The landscaping issues surfaced later. If this issues are dealt with this rating of this complex will increase substantially - without a doubt. See More

Park Lane Apartments Manager24/24/2019

Thank you so much for sharing this review. I love the exteriors as well! We had a landscaper out yesterday completing the repairs. We just had to wait for some warmer weather. Please do not hesitate to contact me should any issues arise. I'm here to help! Cheers, Juanita Walker PM 248-356-0400

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Verified Resident 250586 • 1999 - 2019 Recommended

Updated 04/17/2019

Reviewed 07/05/2016

Great ammeneties. Pleasant Management staff . convenient location. The annual pool part is a great way to introduce neighbors. One of the best apartment homes in the area.There are always events and activities th a time ra I e p l ace in al l sur… See More

Park Lane Apartments Manager18/18/2019

Thank you so much for the great review! We are so glad you enjoy our annual Summer and Christmas Parties. We are looking forward to making 2019 our biggest party ever! Please let me know if you ever need anything. Cheers, Juanita Walker PM 248-356-0400

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Verified Resident 478477 • 2013 - 2019 Recommended

Updated 04/11/2019

Reviewed 04/20/2018

Been very nice. Have been in this complex over 15 years. But whiched from a 2 bedroom to a one bedroom unit about 5 years ago.People have been very nice. Service and staff friendly, helpful, professional and have made the whole experience feel like home. See More

Park Lane Apartments Manager09/09/2018

You are amazing! It truly is the residents that make Park Lane the best place in Southfield to live! I see that we received a low rating in noise, please contact the office as soon as you can so that we can remedy that for you! Don't forget all after hours noise complaints can be handled by our after hours courtesy patrol. Please contact us for their dispatcher number. That way even if we aren't in the office, we can still help you sleep easier! -Matt

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Verified Resident 625757 • 2018 - 2019 Recommended

Updated 04/10/2019

Reviewed 04/10/2019

My apartment is quiet and safe. I also have an upgraded unit! I am happy with my covered parking and my neighbors. I can't wait for the summer to swim in the pool and play tennis on the court. I'm at very satisfied.

Park Lane Apartments Manager11/11/2019

Thank you so much for taking the time and giving us such great feedback. We sincerely appreciate it! If there is anything you ever need, please do not hesitate to contact me directly. Cheers, Juanita Walker PM 248-356-0400

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Verified Resident • 2018 - 2019 Recommended

Updated 04/10/2019

Reviewed 04/10/2019

It's haves it's ups and down but more ups than down, I wish the office would listen more to the problem people actually have instead of thinking they know more about a situation that they know nothing about. But other than that it's a really peaceful… See More

Park Lane Apartments Manager11/11/2019

Thank you so much for taking the time and giving us such great feedback. We sincerely appreciate it. Please stop by the office sometime to meet me, I am the new site manager for Park Lane Apartments. I'm looking forward to meeting you! Cheers, Juanita Walker PM 248-356-0400

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Features & Amenities

Laundry

In-Unit Washer/Dryer

Parking

Carport Included
Guest Parking

General

Air Conditioner
Balcony or Patio
Barrier Free Units
Breakfast Bar
Courtyard
DishWasher
Furnished
Garbage Disposal
High-Speed Internet
Microwave
Night Patrol
On-Site Maintenance
On-Site Management
Package Receiving Service
Pool
Premium Cabinetry
Private Entry
Public Transportation
Refrigerator
Short Term Lease Available
Sundeck
Tennis Court
Tiled Bathrooms
Vaulted Ceilings
Walk In Closets
Window Coverings

Pets

Cats Allowed
Fee: $200
Rent: $25
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$1,165 - $1,195
SQ. FT.
862
Available
Avail.
3 Units
Model
1 Bedroom / 1 Bath Lower

Contact Property

Price
$1,225 - $1,285
SQ. FT.
900
Available
Avail.
N/A
Model
1 Bedroom / 1 Bath Upper

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2 Bedrooms, 2 Bathrooms

Price
$1,375 - $1,610
SQ. FT.
1,162
Available
Avail.
3 Units
Model
2 Bedrooms / 2 Baths Lower

Contact Property

Price
$1,435 - $1,610
SQ. FT.
1,200
Available
Avail.
3 Units
Model
2 Bedrooms / 2 Baths Upper

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Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Seize your chance to live in one of the premier, luxury apartment communities in Southfield, MI. Picture coming home every day to the warm embrace of meticulous landscaping, comfortable homes, and thoughtful amenities tailored to enhance your life. At Park Lane Apartments, we offer spacious one and two-bedroom floor plans up to 1,200 sq ft, each with their own private entrance, washer/dryer and carport. Easy access to M-10 the Lodge, and Eleven Mile Road, yet secluded enough for a relaxing lifestyle. Park Lane Apartments is also minutes away from Tel-12 Mall, and plenty of shopping, dining, and entertainment options.We’re an excellent choice for commuters and students alike. Whether your day is spent at Lawrence Tech University or the Detroit Medical Center, living at Park Lane Apartments provides the very best in apartment living in Southfield. Our friendly leasing agents would love to give you a tour, please contact us today.

Office Hours Open Now!

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 09:00 AM - 05:00 PM

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Park Lane Apartments

Floor Plans

MOVE-IN SPECIALS

epIQ Report Card

Community epIQ Grade .a { fill:#fff; } .b { fill:#175594; } .c { fill:#1976d2; } .d { fill:#8bc34a; } A-

Renter RatingsA

Review CountA

Manager's Review EngagementB+

Manager's Review Reply TimeB

Ratings & Reviews (147 Reviews)

Features & Amenities

Laundry

Parking

General

Pets

Floor Plans & Pricing

MOVE-IN SPECIAL:

1 Bedrooms, 1 Bathroom

2 Bedrooms, 2 Bathrooms

Leasing:

Office Hours Open Now!

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