Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 93.33% |
Average time to respond to reviews | 4.73 days |
Contact Property
Park Lane Apartments
23344 Park Place Drive
Southfield, MI 48033
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 93.33% |
Average time to respond to reviews | 4.73 days |
Thank you so much for taking the time to share such a kind review! We really appreciate that you choose to live with us. Please let us know if we can ever help you with anything. Thanks, Juanita Walker Executive Property Manager
Thank you for the review and feedback. We have contractors and staff to remove the snow and salt first thing in the morning anytime there is snow. If there are any areas in need of salting, please contact the emergency maintenance line at any time or you can reach us in the office from 10-6pm. Warm Regards, Juanita Walker Executive Property Manager 248-355-0770
Thank you so much for the kind review! I really appreciate all of your feedback and that you took time out of your day to share something so nice. Please let us know if you need anything. Warm Regards, Juanita Walker Executive Property Manager 248-355-0770
Thank you so much for the wonderful review, we greatly appreciate you! We are very much looking forward to you staying with us until your residency is completed. If you ever have any concerns you can contact our Emergency Maintenance 24/7 or you can reach me directly at 248-356-0400. Warm Regards, Juanita Walker 248-356-0400
Hello, I would love to resolve any issue that you currently have. Please feel free to reach out to me directly so I can address any on-going concern immediately. Warm Regards, Juanita Walker [email protected] 248-356-0400 Executive Property Manager
Thank you for taking the time to share this kind review. We really appreciate it! Please let us know if you ever need anything! Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for your kind review! We really appreciate you and that you enjoy living at our community. We really enjoy Signal 88 being available to our residents after hours. I am glad you do too! Should you ever need anything, please do not hesitate to contact me directly at 248-356-0400 or by email at [email protected] Warm Regards, Juanita Walker Executive Property Manager
Hello, Thank you for taking the time to share your review. We definitely want you to love where you live. If you have any concerns regarding maintenance, I would be more than happy to discuss this very important matter with you. You can reach me anytime by email at [email protected] or by phone at 248-356-0400. Thanks, Juanita Walker Executive Property Manager
Thank you so much for taking the time to leave us a review. We all appreciate it very much. Our property is beautiful and we enjoy that you love living here. I would be happy to discuss any changes regarding customer service, we always want you to have the best experience with us. Please give me a call so we can further discuss. You can reach me at 248-356-0400. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for taking the time to leave us a review. We appreciate your feedback. Please give me a call so we can further discuss the renter's insurance policy. It sounds like there may be some confusion here that I would be happy to clarify with you. You can reach me anytime at 248-356-0400. I appreciate you for choosing to live with us and I do hope to speak with you soon. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for your kind review. I really appreciate the time you took to share this. Maintenance works hard to get any request handled in a timely fashion. Please let us know should you need anything at all. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Hello, Thank you so much for sharing your feedback. I do appreciate it! I hope you will give us an opportunity to amend any miscommunication there may have been. We do not have microwaves installed above the stove due to code restrictions. We would be happy to place a work order if any further work is needed in the apartment. I do believe if you give Park Lane some time, you will fall in love with its charm. It's a beautiful community with a lot of tons of perks. I look forward to speaking with you soon. Sincerely, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for taking the time to share such a kind review! We really appreciate that you choose to live with us. Please let us know if we can ever help you with anything. Thanks, Juanita Walker Executive Property Manager
Thank you so much for taking the time to share such a kind review! I love to walk in the area as well!! We really appreciate that you choose to live with us. Please let us know if we can ever help you with anything. Thanks, Juanita Walker Executive Property Manager
Thank you so much for the lovely feedback. We are so happy we were able to answer any questions. Thank you for making Park Lane where you call home. We are very appreciative to have you here! Thank you, Juanita Walker Executive Property Manager 248-355-0770
Thank you for the feedback. I really appreciate that you took the time to update your review. We do have a Courtesy Patrol company Signal 88 that patrols through the evenings. I love the grounds here as well. Pleas let me know if you need anything at all. Cheers, Juanita Walker PM 248-355-0770
I am so glad to hear that your overall experience has been good. If the rent goes up, I'm always here to help you however I can. We do offer renewal incentives if you decide to renew. I'm glad this year you had your counters done. Please feel free to reach out to me should you need anything at all. I am here to help! Thanks, Juanita Walker PM 248-356-0400
Hey There, Thank you for your feedback. Please feel free to contact me on how we could improve the grounds. I would be open to change whatever you do not like. I am sorry you had a bad experience and I am looking forward to being able to assist you! Please call me at your earliest convenience at 248-355-0770. Sincerely, Juanita Walker Executive PM
Please give us a call here in the office,we would like to help accommodate if we can. We would like to know what exact concerns so that we can help! Sincerely, Juanita Walker Property Manager Park Lane Apartments
Thank you so much for taking the time to share your feedback. We hope we can improve our service. I'd love to talk to you more in person if you are available. You can reach me at 248-355-0770 Thanks, Juanita Walker PM
Thank you for your feedback. I hope we can change your mind and understand that we are here for you. We would love to meet you! Please stop in or call us anytime. I look forward to speaking with you further. Thanks, Juanita Walker PM 248-355-0770.
We're so thankful and appreciative for the great feedback. We're dedicated to making your stay in your home as wonderful as possible. That being said, if you ever need anything please don't hesitate to reach out to me directly at 248-355-0770. Thank you, Christine Rinaman - Property Manager - PLA
Thank you so much for this great review! Please letme know if I can ever help you with anything. All the best, Juanita Walker PM 248-356-0400
Thank you so much for the excellent feedback. We are so glad you enjoy the staff and most importantly your lovely home. We are so glad to have you live here with us. Cheers, Juanita Walker PM 248-356-0400
$1,190 - $1,220
862
N/A
1 Bedroom / 1 Bath Lower
$1,230 - $1,290
900
N/A
1 Bedroom / 1 Bath Upper
$1,400 - $1,585
1,162
3 Units
2 Bedrooms / 2 Baths Lower
$1,440 - $1,565
1,200
3 Units
2 Bedrooms / 2 Baths Upper
Seize your chance to live in one of the premier, luxury apartment communities in Southfield, MI. Picture coming home every day to the warm embrace of meticulous landscaping, comfortable homes, and thoughtful amenities tailored to enhance your life. At Park Lane Apartments, we offer spacious one and two-bedroom floor plans up to 1,200 sq ft, each with their own private entrance, washer/dryer and carport. Easy access to M-10 the Lodge, and Eleven Mile Road, yet secluded enough for a relaxing lifestyle. Park Lane Apartments is also minutes away from Tel-12 Mall, and plenty of shopping, dining, and entertainment options.We’re an excellent choice for commuters and students alike. Whether your day is spent at Lawrence Tech University or the Detroit Medical Center, living at Park Lane Apartments provides the very best in apartment living in Southfield. Our friendly leasing agents would love to give you a tour, please contact us today.
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Contact Property
Park Lane Apartments
23344 Park Place Drive
Southfield, MI 48033