| Number of reviews in the past 365 days | 15 |
| Percentage of reviews responded to | 93.33% |
| Average time to respond to reviews | 4.73 days |
Park Lane Apartments
23344 Park Place Drive, Southfield, MI 48033
23344 Park Place Drive, Southfield, MI 48033
Floor Plans
- $1,190+
- $1,400+
- Warm up to Park Lane Apartments with these HOT Savings up to $500 off Move In NOW and Receive February FREE!!!!... See More
MOVE-IN SPECIALS
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Park Lane Apartments
23344 Park Place Drive
Southfield, MI 48033
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (159 Reviews)
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Property's Favorite
Verified Resident 767893 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/11/2020
Quiet , private doors, washer/dryer, carport were a plus with this community. Clean grounds. Trash cans to far apart. Staff was friendly and help with the process during COVID 19. Apartment was clean and tidy See More
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Park Lane Apartments Manager
05/12/2020
Thank you so much for taking the time to share such a kind review! We really appreciate that you choose to live with us. Please let us know if we can ever help you with anything. Thanks, Juanita Walker Executive Property Manager
Verified Resident 560290 • vrp • 2018 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/26/2021
My my experience here has been absolutely beautiful I love where I stay at just a few little things that need to be corrected and I will be fine I will tell people about this community where I stay because it is excellent here I love… See More
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Verified Resident • vrp • 2015 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/22/2021
I don't have 200 characters. In the winter, please salt the wall areas more and shovel highly traveled areas. Noooooooooooooooooooooooooooooooooooooooooooooooooooooooooo more to type See More
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Park Lane Apartments Manager
02/22/2021
Thank you for the review and feedback. We have contractors and staff to remove the snow and salt first thing in the morning anytime there is snow. If there are any areas in need of salting, please contact the emergency maintenance line at any time or you can reach us in the office from 10-6pm. Warm Regards, Juanita Walker Executive Property Manager 248-355-0770
Verified Resident • vrp • 2015 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/17/2021
The staff in the office has been great to me when ever I need them they have always been there no complaints they keep the grounds well kept the trashcan kept clean in summer the pool area is safe well lite See More
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Park Lane Apartments Manager
02/17/2021
Thank you so much for the kind review! I really appreciate all of your feedback and that you took time out of your day to share something so nice. Please let us know if you need anything. Warm Regards, Juanita Walker Executive Property Manager 248-355-0770
Previous Review· 09/10/2020
Verified Resident • vrp • 2018 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/27/2021
Really enjoy living here! Maintenance is always completed promptly and my neighbors are quiet. Snow removal could be better but that is my only concern. I plan on staying here till I have to move after I finish my residency. See More
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Park Lane Apartments Manager
01/27/2021
Thank you so much for the wonderful review, we greatly appreciate you! We are very much looking forward to you staying with us until your residency is completed. If you ever have any concerns you can contact our Emergency Maintenance 24/7 or you can reach me directly at 248-356-0400. Warm Regards, Juanita Walker 248-356-0400
Previous Review· 09/10/2020
Verified Resident • vrp • 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/11/2021
No comment until I see how they resolve the issue. If they handle this situation appropriately then I will stand corrected. I also don't understand why 200 characters is required. I'm sure they don't want the whole story until they create a happy ending. See More
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Park Lane Apartments Manager
01/11/2021
Hello, I would love to resolve any issue that you currently have. Please feel free to reach out to me directly so I can address any on-going concern immediately. Warm Regards, Juanita Walker [email protected] 248-356-0400 Executive Property Manager
Verified Resident 645026 • vrp • 1999 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/12/2020
Very quiet living community, quick maintenance response, snow removal, landscaping well done, for loyal residents should be a discount in the rent but overall nice place to call home. Office staff is helpful when we have called upon them. See More
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Park Lane Apartments Manager
12/14/2020
Thank you for taking the time to share this kind review. We really appreciate it! Please let us know if you ever need anything! Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Verified Resident 847692 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/27/2020
The staff was helpful understanding and just awesome all the was around, I feel really safe when I come home from work which is like after 3am in the morning. Security driving around the parking area making sure everything is okay See More
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Park Lane Apartments Manager
12/01/2020
Thank you so much for your kind review! We really appreciate you and that you enjoy living at our community. We really enjoy Signal 88 being available to our residents after hours. I am glad you do too! Should you ever need anything, please do not hesitate to contact me directly at 248-356-0400 or by email at [email protected] Warm Regards, Juanita Walker Executive Property Manager
Verified Resident 847106 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/25/2020
The maintenance and responses has always been awful. Nothing is never fixed just patched up. The maintenance guesses instead of trying to get to the root of the problem. I have had the worst experiences with the maintenance. See More
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Park Lane Apartments Manager
12/01/2020
Hello, Thank you for taking the time to share your review. We definitely want you to love where you live. If you have any concerns regarding maintenance, I would be more than happy to discuss this very important matter with you. You can reach me anytime by email at [email protected] or by phone at 248-356-0400. Thanks, Juanita Walker Executive Property Manager
Verified Resident 75675 • vrp • 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/20/2020
Curb appeal was what cause my husband and I to stop in . I must say it was a pleasant experience. The community has changed quite a bit as well as the Customer service. I love my apartment in and of itself See More
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Park Lane Apartments Manager
11/20/2020
Thank you so much for taking the time to leave us a review. We all appreciate it very much. Our property is beautiful and we enjoy that you love living here. I would be happy to discuss any changes regarding customer service, we always want you to have the best experience with us. Please give me a call so we can further discuss. You can reach me at 248-356-0400. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Verified Resident 844172 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/16/2020
I have had a problem about my home owner insurance that I had when I moved in and gave them paper work to show that I had it pay my rent on time on the 3rd of each month that is when my check come and… See More
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Park Lane Apartments Manager
11/20/2020
Thank you so much for taking the time to leave us a review. We appreciate your feedback. Please give me a call so we can further discuss the renter's insurance policy. It sounds like there may be some confusion here that I would be happy to clarify with you. You can reach me anytime at 248-356-0400. I appreciate you for choosing to live with us and I do hope to speak with you soon. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Verified Resident 812744 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/07/2020
It's been an interesting experience, but the front desk crew is always helpful. Since we have been here, they have replaced our furnace, our thermostat, Fixed our bathtub, and completed some electrical work as well. All with solid turnaround time. See More
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Park Lane Apartments Manager
10/19/2020
Thank you so much for your kind review. I really appreciate the time you took to share this. Maintenance works hard to get any request handled in a timely fashion. Please let us know should you need anything at all. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Verified Resident 779571 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/14/2020
Was given a move in date of 5/29 and when I came to inspect the apartment, it was not ready. When I asked to see the finished product of another available unit, it did not have any of the upgraded amenities I requested. I made the… See More
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Park Lane Apartments Manager
06/15/2020
Hello, Thank you so much for sharing your feedback. I do appreciate it! I hope you will give us an opportunity to amend any miscommunication there may have been. We do not have microwaves installed above the stove due to code restrictions. We would be happy to place a work order if any further work is needed in the apartment. I do believe if you give Park Lane some time, you will fall in love with its charm. It's a beautiful community with a lot of tons of perks. I look forward to speaking with you soon. Sincerely, Juanita Walker Executive Property Manager 248-356-0400
lovemyapartmenthome2008 30445 • vrp • 2008 - 2012
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/11/2012
It's Spring at Parklane and we are looking Great!! The trees have been trimmed and the grounds manicured with some fresh mulch to nourish the trees and flower beds.It is really quite the show that the flowering trees put on each Spring on the property and… See More
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Previous Review·
Verified Resident 767893 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/11/2020
Quiet , private doors, washer/dryer, carport were a plus with this community. Clean grounds. Trash cans to far apart. Staff was friendly and help with the process during COVID 19. Apartment was clean and tidy See More
Useful 0
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Park Lane Apartments Manager
05/12/2020
Thank you so much for taking the time to share such a kind review! We really appreciate that you choose to live with us. Please let us know if we can ever help you with anything. Thanks, Juanita Walker Executive Property Manager
Verified Resident 765542 • vrp • 2007 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/04/2020
Nice quiet community. Any issues are always completed in a fast and courteous fashion. Good place to live. Can take a leisure stroll or to The Burgh for outdoor entertainment in the summer. Upkeep is great! See More
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Park Lane Apartments Manager
05/12/2020
Thank you so much for taking the time to share such a kind review! I love to walk in the area as well!! We really appreciate that you choose to live with us. Please let us know if we can ever help you with anything. Thanks, Juanita Walker Executive Property Manager
Verified Resident 745143 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/17/2020
So far so good, very quite and friendly community thus far. Will most definitely highly recommend to others. The staff is very professional and right on point when answering any questions or dealing with any issue See More
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Park Lane Apartments Manager
02/17/2020
Thank you so much for the lovely feedback. We are so happy we were able to answer any questions. Thank you for making Park Lane where you call home. We are very appreciative to have you here! Thank you, Juanita Walker Executive Property Manager 248-355-0770
Verified Resident 434437 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/30/2019
Although cars are vandalized at times this area is a walkable area during the day. Location is ideal to access expressways to downtown, north and Macomb county. The area is kept clean and the landscaping is beautiful. See More
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Park Lane Apartments Manager
12/30/2019
Thank you for the feedback. I really appreciate that you took the time to update your review. We do have a Courtesy Patrol company Signal 88 that patrols through the evenings. I love the grounds here as well. Pleas let me know if you need anything at all. Cheers, Juanita Walker PM 248-355-0770
Verified Resident 708283 • vrp • 2015 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2019
The first couple of years were Great living in this community. The last few years has just been okay. My continued issue is the RENT continues to rise and the Apartment gives nothing to show appreciation for being a Great Tenant. I have asked for updates… See More
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Park Lane Apartments Manager
10/21/2019
I am so glad to hear that your overall experience has been good. If the rent goes up, I'm always here to help you however I can. We do offer renewal incentives if you decide to renew. I'm glad this year you had your counters done. Please feel free to reach out to me should you need anything at all. I am here to help! Thanks, Juanita Walker PM 248-356-0400
Verified Resident 702066 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/02/2019
The grounds are not very well kept. One of the leasing agents Candace is rude and condescending. For the amount of money I'm paying, I should not be treated that way. There are always bugs and spiders and it's difficult getting extermination out timely. See More
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Park Lane Apartments Manager
10/02/2019
Hey There, Thank you for your feedback. Please feel free to contact me on how we could improve the grounds. I would be open to change whatever you do not like. I am sorry you had a bad experience and I am looking forward to being able to assist you! Please call me at your earliest convenience at 248-355-0770. Sincerely, Juanita Walker Executive PM
Verified Resident 383143 • vrp • 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/30/2019
We have been living in this apartment for over two and a half years and we have been fortunate to have obtained an apartment that has provided for our basic needs, We have some physical disabilities that we are currently dealing with that make living in… See More
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Park Lane Apartments Manager
09/30/2019
Please give us a call here in the office,we would like to help accommodate if we can. We would like to know what exact concerns so that we can help! Sincerely, Juanita Walker Property Manager Park Lane Apartments
Verified Resident 686898 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/28/2019
It has been pretty good so far. We had a few problems with communication and didn't get things together in time for our initial intended move in. But now that we are in the apartment, we are very happy with the experience. See More
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Park Lane Apartments Manager
08/28/2019
Thank you so much for taking the time to share your feedback. We hope we can improve our service. I'd love to talk to you more in person if you are available. You can reach me at 248-355-0770 Thanks, Juanita Walker PM
Verified Resident 350014 • vrp • 2015 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/23/2019
The community has changed and is not a nice as it used be, the landscape is done well but the exterior of the units are not well maintained at all, there has been a lot turnover of the maintenance staff and leasing office staff, no consistency… See More
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Park Lane Apartments Manager
08/26/2019
Thank you for your feedback. I hope we can change your mind and understand that we are here for you. We would love to meet you! Please stop in or call us anytime. I look forward to speaking with you further. Thanks, Juanita Walker PM 248-355-0770.
Verified Resident 345999 • vrp • 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2019
Very nice, it is a wonderful community. All of the staff are very nice and accommodating and I would be more than happy to refer a family or friend to this lovely community. I'm still trying to readjust to Southfield as a whole but Park Lane… See More
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Park Lane Apartments Manager
07/31/2019
We're so thankful and appreciative for the great feedback. We're dedicated to making your stay in your home as wonderful as possible. That being said, if you ever need anything please don't hesitate to reach out to me directly at 248-355-0770. Thank you, Christine Rinaman - Property Manager - PLA
Verified Resident 656308 • vrp • 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/24/2019
----------------------------------------------------------- See More
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Park Lane Apartments Manager
07/12/2019
Thank you so much for this great review! Please letme know if I can ever help you with anything. All the best, Juanita Walker PM 248-356-0400
Verified Resident 247508 • vrp • 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/14/2019
I have enjoyed my time here at Park Lane. The 2 bedroom apartment is spacious and I love the in-room washer and dryer. The maintenance crew is superb and the atmosphere is peaceful. We have a security guard who patrols the premises after dark and his… See More
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Park Lane Apartments Manager
05/24/2019
Thank you so much for the excellent feedback. We are so glad you enjoy the staff and most importantly your lovely home. We are so glad to have you live here with us. Cheers, Juanita Walker PM 248-356-0400
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- In-Unit Washer/Dryer
Parking
- Carport Included
- Guest Parking
General
- Air Conditioner
- Balcony or Patio
- Barrier Free Units
- Breakfast Bar
- Courtyard
- DishWasher
- Furnished
- Garbage Disposal
- High-Speed Internet
- Microwave
- Night Patrol
- On-Site Maintenance
- On-Site Management
- Package Receiving Service
- Pool
- Premium Cabinetry
- Private Entry
- Public Transportation
- Refrigerator
- Short Term Lease Available
- Sundeck
- Tennis Court
- Tiled Bathrooms
- Vaulted Ceilings
- Walk In Closets
- Window Coverings
Pets
- Cats Allowed
Fee: $200
Rent: $25
Pet Limit: 2
Floor Plans & Pricing
MOVE-IN SPECIAL:
- Warm up to Park Lane Apartments with these HOT Savings up to $500 off Move In NOW and Receive February FREE!!!!! Get Started Use Promo Code HOT25
1 Bedrooms, 1 Bathroom
- PricePrice
$1,190 - $1,220
- SQ. FT.
862
- AvailableAvail.
N/A
- Model
1 Bedroom / 1 Bath Lower
Contact Property
- PricePrice
$1,230 - $1,290
- SQ. FT.
900
- AvailableAvail.
N/A
- Model
1 Bedroom / 1 Bath Upper
Contact Property
2 Bedrooms, 2 Bathrooms
- PricePrice
$1,400 - $1,585
- SQ. FT.
1,162
- AvailableAvail.
3 Units
- Model
2 Bedrooms / 2 Baths Lower
Contact Property
- PricePrice
$1,440 - $1,565
- SQ. FT.
1,200
- AvailableAvail.
3 Units
- Model
2 Bedrooms / 2 Baths Upper
Contact Property
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Seize your chance to live in one of the premier, luxury apartment communities in Southfield, MI. Picture coming home every day to the warm embrace of meticulous landscaping, comfortable homes, and thoughtful amenities tailored to enhance your life. At Park Lane Apartments, we offer spacious one and two-bedroom floor plans up to 1,200 sq ft, each with their own private entrance, washer/dryer and carport. Easy access to M-10 the Lodge, and Eleven Mile Road, yet secluded enough for a relaxing lifestyle. Park Lane Apartments is also minutes away from Tel-12 Mall, and plenty of shopping, dining, and entertainment options.We’re an excellent choice for commuters and students alike. Whether your day is spent at Lawrence Tech University or the Detroit Medical Center, living at Park Lane Apartments provides the very best in apartment living in Southfield. Our friendly leasing agents would love to give you a tour, please contact us today.
Office Hours
- Sunday: Closed
- Monday - Friday: 10:00 AM - 06:00 PM
- Saturday: 10:00 AM - 04:00 PM
Questions & Answers
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Frequently Asked
What are noise levels like at Park Lane Apartments?
The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.
The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Park Lane Apartments?
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
How safe is Park Lane Apartments?
The community is rated 4.4/5 stars, which is considered being extremely safe on average.
The community is rated 4.4/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.
The community is rated 4/5 stars, which is considered being very effective on average.
How often does management engage with reviews?
Managers have responded to 93.33% of their community reviews in the past year.
Managers have responded to 93.33% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 4.73 days to their community reviews in the past year.
Managers have replied within 4.73 days to their community reviews in the past year.
Who manages Park Lane Apartments?
Paragon Properties Company
Paragon Properties Company
What is the pet policy at Park Lane Apartments?
Cats Allowed
Fee: $200
Rent: $25
Pet Limit: 2
Cats Allowed
Fee: $200
Rent: $25
Pet Limit: 2
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths
1 Bed, 1 Bath and 2 Beds, 2 Baths
What is the move-in special?
Warm up to Park Lane Apartments with these HOT Savings up to $500 off Move In NOW and Receive February FREE!!!!! Get Started Use Promo Code HOT25
Warm up to Park Lane Apartments with these HOT Savings up to $500 off Move In NOW and Receive February FREE!!!!! Get Started Use Promo Code HOT25
Park Lane Apartments Gallery
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Park Lane Apartments is a 862 - 1,200 sqft apartment in Southfield in zip code 48033. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,190 - $1,585. Nearby cities include Beverly Hills, Oak Park, Berkley, Birmingham, and Royal Oak. 48000, 48034, 48219, 48076, and 48075 are nearby zip codes.
