Providence Place Apartments
Dlewi036 • Prospective Resident • 2015 Not Recommended
I rate this place a ZERO!!! THE WORST EXPERIENCE EVER!!!, Michael gave me false information from the time I walked through the door and gave him a holding fee for an apartment he guaranteed would be to my liking. Upon attempting to check the status of my apartment one week to the move in date, I was left on hold for long periods of time only to be told that Michael had "just left the building" as well as being hung up on numerous times. I received the run around so much that I was afraid I would have nowhere to live as my move in date had been pushed back twice. I was originally promised an apt in their garden building on the first floor which ended up with the manager informing me that I would be placed on the fourth floor of their midrise in which I had already explained to Michael one month in advance that I absolutely would not want to live in that building. Because I was afraid of not having anywhere to live, I elected to revoke my application and am now residing with a friend until I am able ro find a place to live. To this day I am still waiting on my holding fee to be refunded to me. After several calls to the manager Carla Thornton with no resolve, I was able to speak to their accountant today. So we will see how this plays out. Bottom line, Michael is a JOKE!!!! He is incompetent and insensitive. I would not recommend ANYONE to this property. Staff is very UNPROFESSIONAL and unconcerned about their prospective tenants. What a waste. But I may have just dodged a bullet!!!!!!
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