Review History for anonymous

Regal Towers


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anonymous

Resident ā€¢ 2018 - 2019

4/22/2019

I don't recommend anyone staying at Regal Towers, nor will I refer anyone. First off the staff is rude ,and need an attitude adjustment. Second I lost my key but i knew where I had left it, plus I had another key inside the apartment. Because it was after hours for maintenance according to them, they charged me $50. It took maintenance 2 minutes to get their and 1 minute or less to unlock the door so why the hell am I paying $50 when I had another key in the apartment. I barely can afford to pay my rent staying by myself I ask the property manger to waive this fee this one time and she declined it. It's sad when you have no sympathy for someone that's already struggling to pay rent. When my lease is up I will no longer be staying here, and you're lose a resident!
    Manager

    5/2/2019

    Regal Towers
    While we welcome all feedback, we are disappointed by this characterization of our team and community. Let us assure you that we strive to provide professional, courteous service at all times, and any policies we have in place are for the benefit of our residents and their guests. If you would like us to detail our lost key policies, or if we can address any of your other concerns, please feel free to stop by the office or give us a call at (812) 405-2270 when you have the time. Thank you. - Regal Towers Team

    Review 48 out of 295

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    Regal Towers

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