Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 66.67% |
Average time to respond to reviews | 115.74 days |
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The Lakes Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 66.67% |
Average time to respond to reviews | 115.74 days |
Hi there. We're sorry to hear about your experience. Please contact us at [email protected] so that we can further assist you. We look forward to hearing from you.
Thank you for your feedback. Please contact the leasing office and let us know what buildings you're experiencing the pet waste and trash issues with so that we can send out a notice to address this problem. Thank you!
Thank you for your feedback! Welcome to the community.
Hello. We're sorry to hear about your experience. Please contact our corporate office at 248.516.3245 or by email at [email protected] so that we can work to assist you. Thank you!
Thank you for your feedback!
Hi! Thank you for your comment. We appreciate your feedback and we're truly sorry to hear about your experience. Please contact our corporate office at [email protected] or at 248.516.3245 so that we can further assist you. We look forward to hearing from you.
Thank you for your feedback. Please contact the leasing office to discuss the issues with your neighbors so that we can work to address this. We look forward to hearing from you. Thank you!
Thank you for your feedback! Welcome to The Lakes community. We're glad to have you as a resident!
Thank you for your feedback! We're so glad that you're pleased with our resident service at The Lakes! We're happy to have you as a resident.
Hello! Thank you for your honest feedback. Please contact the leasing office regarding your balcony issue so that we can assist you. Thank you!
Thank you for your feedback! We're so glad to hear that you're pleased with the convenient location and then scenery offered by The Lakes Apartments. Thank you for your continued residency with us!
Hi there! Thank you for your honest feedback. We'd love the chance to improve on your experience with us. Please contact our corporate team at [email protected] so that we can assist you.
Thank you for your honest feedback. We're glad to have you as a resident of The Lakes!
Thank you for your feedback! We're so glad to hear that you're pleased. We're glad to have been of assistance and even happier to have you as a resident!
Hello. We're sorry to hear about your experience. Please contact the corporate office at 248.516.3245 so that we can further assist you.
Thank you for your feedback! Congratulations on your new home. We wish you the best!
Thank you for your feedback! We're glad to have you as a resident.
Thank you for the 5-star rating! We're happy that you're pleased with the customer service provided by The Lakes team.
Hi Verified Resident, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$1,629
N/A
N/A
Studio
$1,146
N/A
N/A
1 Bedroom
$1,322
N/A
N/A
2 Bedrooms
$1,333
N/A
N/A
2 Bedrooms
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The Lakes Apartments