| Number of reviews in the past 365 days | 47 |
| Percentage of reviews responded to | 46.81% |
| Average time to respond to reviews | 74.96 days |
The Lakes Apartments
25500 West Twelve Mile Road, Southfield, MI 48034
25500 West Twelve Mile Road, Southfield, MI 48034
Floor Plans
- $1,536
- $1,081
- $1,247
- $1,257
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (163 Reviews)
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AVERAGE RATINGSee Rating Breakdown
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OVERALL SCORESee Rating Breakdown
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Verified Resident 767854 • 2019 - 2020 Not Recommended
Updated 05/11/2020
Reviewed 05/11/2020
Rent is far too expensive for subpar services and conditions. They only have 1 trash can that is inconveniently located, residents have to put trash on top of their cars to transport it. Poop is everywhere. They charge a lot to have pets yet I have… See More
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Verified Resident 765974 • 2017 - 2020 Recommended
Updated 05/05/2020
Reviewed 05/05/2020
The staff is friendly, professional and approachable. They will handle Maintance issues in a timely manner sometimes you do have to follow up. Good when do handle business. They need to let you know when assignments are completed. See More
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Verified Resident 723491 • 2018 - 2020 Not Recommended
Updated 05/04/2020
Reviewed 12/05/2019
If this location didn't cost as much as it did it would be perfect. It is near my work and my family, the grounds are beautiful, but there are so many geese. They keep you up at night or wake you early in the morning, the… See More
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Verified Resident 765564 • 2019 - 2020 Not Recommended
Updated 05/04/2020
Reviewed 05/04/2020
No good at all the paint job is terrible. The grounds looks terrible. The walls are so thin I can hear people talking, washing their clothes and their tv. The head manager is rude and disrespectful. There is a big staff turnover in the office. See More
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Verified Resident 758800 • 2020 Not Recommended
Updated 04/10/2020
Reviewed 04/10/2020
So far no the best. I've haven't been able to leave my apartment. But the reason I say not the best is because I expected my apartment to look completely new and it's not. The carpets smell like the last owner had a dog. The tube… See More
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Verified Resident 328740 • 2015 - 2020 Recommended
Updated 04/09/2020
Reviewed 04/05/2017
Generally a decent community to live in. It is a very large complex and any issues I have run into are minor given the size. Relatively quiet day or night. Convenient access to major roads, shopping, entertainment and restaurants. See More
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Verified Resident 475310 • 2017 - 2020 Recommended
Updated 04/06/2020
Reviewed 04/11/2018
It an excellent community to live, peaceful and quiet. Love the carport and happy to have an washing machine and dryer in the apartment. The office people are very nice with good communication. I will live here and recommend others to live here. See More
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Verified Resident 757748 • 2019 - 2020 Recommended
Updated 04/06/2020
Reviewed 04/06/2020
This is a beautiful property. The one bedroom is good for minimalist. Great sunlight from every window. 5 windows in a 1bd/1ba. There is no extra storage space you will have to be creative if you have anything seasonal. There is a good level of privacy… See More
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Verified Resident 670757 • 2019 - 2020 Recommended
Updated 04/06/2020
Reviewed 07/29/2019
My overall experience at The Lakes Apartments has been very positive! Great office staff and fun community activities. There is a lot of parking and the location is great in that you are very close to M-10 and 696. See More
The Lakes Apartments Manager30/30/2019
Thank you for your feedback and welcome to The Lakes! We're glad to have you as a resident.
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Verified Resident 754159 • 2018 - 2020 Recommended
Updated 03/20/2020
Reviewed 03/20/2020
I love my apartment it is spacious and beautiful! I love that it is quite I live by the pond and I love sitting on my patio looking at the beautiful water fall! The activities for the kids as well as the adults are wonderful! The… See More
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Verified Resident 753690 • 2020 Recommended
Updated 03/18/2020
Reviewed 03/18/2020
My move in process went highly satisfactory meeting all of my needs and concerns with the assistance of leasing agent Kenneth Waters as well as other staff. I love the floor plan I currently live in as well as the updated appliances and features. See More
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Verified Resident 753658 • 2015 - 2020 Not Recommended
Updated 03/18/2020
Reviewed 03/18/2020
Office staff is rude. Not worth the money. I have had my car broken into twice. The staff didnt care and said it wasn't anything they could do to assist. If you're a person who can fix things and dont need to contact the office I… See More
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Verified Resident 354871 • 2007 - 2020 Recommended
Updated 03/11/2020
Reviewed 06/08/2017
I love living at The Lakes Apartment. The staff is wonderful on handing work orders. Maintence really do a great job as well. Whenever I have a big issue Dionte always work out for me. She do amazing job. See More
The Lakes Apartments Manager09/09/2017
Thank you so much for your helpful feed back, we are currently in the process of a big landscaping project and some other renovations that will definitely improve the look of the community. If you have any questions concerning please give us a call. I'm working diligently to make sure that The Lakes continues to be a great place to call home. Dionte Works Property Manager The Lakes Apartments (248)356-6570
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Verified Resident 750169 • 2019 - 2020 Recommended
Updated 03/06/2020
Reviewed 03/06/2020
My first priority is location, lakes apartment is located in southfield, a center spot location for all the work designations. The apartments look good and good service and maintenance. I love my apartment. Lakes has good layout. See More
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• 2019 - 2020 Not Recommended
Updated 03/02/2020
Reviewed 03/02/2020
The rent is too high, the management has a poor disposition, and maintenance staff is horrible! Parking isn't the best. It is close to local freeways, and restaurants, bars, shopping, and movie theater. But that's about it! See More
The Lakes Apartments Manager14/14/2020
Hello. We're sorry to hear this feedback and we'd love to discuss this further with you. Please contact us at 248.516.3245 so that we can assist you. Thank you.
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• 2019 - 2020 Recommended
Updated 03/02/2020
Reviewed 03/02/2020
I appreciate the attentiveness to maintain the property, prompt response to maintenance issues and overall friendliness of everyone. I've been here for less than a year and haven't had any issues with neighbors or the staff. See More
The Lakes Apartments Manager14/14/2020
Thank you for your feedback! We're so glad that you're enjoying being a resident of The Lakes!
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Verified Resident 746424 • 2019 - 2020 Recommended
Updated 02/21/2020
Reviewed 02/21/2020
This apartment is very spacious. Love having a washer and dryer in my unit. All the staff a very nice and professional. I feel very safe coming and going. Maintenance team promptly resolve issues you may have in the units. Also maintenance is out early to… See More
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Verified Resident 743391 • 2016 - 2020 Recommended
Updated 02/10/2020
Reviewed 02/10/2020
Enjoyed the stay would love to continue to stay here. Please continue to be welcoming and attentive and keep pricing competitive in the future. I have been here since 2016 and appreciate the experience and convenience of the neighborhood resources for work and play See More
The Lakes Apartments Manager20/20/2020
Thank you for your feedback! We hope that you'll consider being a resident of The Lakes again in the future.
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Resident • 2020 Not Recommended
Updated 01/15/2020
Reviewed 01/15/2020
I can probably write a book on the amount of problems I've had with this apartment complex and as much as you complain to the office the bare minimum will get done. I live on the second floor and my entire apartment ceiling creaks every time… See More
The Lakes Apartments Manager28/28/2020
Hi. We're sorry to hear about your experience. Please contact our corporate office at 248.516.3245 so that we can assist you.
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Verified Resident 735652 • 2019 - 2020 Recommended
Updated 01/13/2020
Reviewed 01/13/2020
Except for one person, the leasing office staff is awesome. Very nice to speak with and will try to accommodate your needs. Living here, you know what you get when you move into an apartment. Potentially noisy neighbors and weird smells; but this complex has mitigated… See More
The Lakes Apartments Manager23/23/2020
Thank you for your feedback! We appreciate your recommendation and we do hope that you're pleased with your decision to live at The Lakes.
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Verified Resident 734573 • 2019 - 2020 Not Recommended
Updated 01/08/2020
Reviewed 01/08/2020
Excellent office staff and nice size apartments for the price. The pool and gym area are clean and well kept. Nice size pool with ability to rental the community center for private events for a reasonable price. See More
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Verified Resident 565815 • 2015 - 2019 Recommended
Updated 12/30/2019
Reviewed 11/02/2018
Always a pleasure when conducting business with your staff. As well, the residents are cordial and friendly. The one concern that I would like to see enhanced is a curb appeal towards the back of the units. See More
The Lakes Apartments Manager08/08/2018
Thank you for the 5-star rating! We're happy that you're pleased with the customer service provided by The Lakes team.
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Verified Resident 727428 • 2019 Recommended
Updated 12/13/2019
Reviewed 12/13/2019
Easy process. Quick availability. Nice staff. Diverse community. Quit area. Nice location. Nice size apartment. Design could be better. Parking sometime sucks if you don't get the car port. But overall nice place for price. I don't mind walking. See More
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Verified Resident 723750 • 2019 Recommended
Updated 12/06/2019
Reviewed 12/06/2019
Great experience. Very few issues or concerns. Every issue (maintenance) has always been handled quickly and efficiently. Very impressed with how quickly and efficiently they have been handled. Great experience. See More
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Resident • 2019 Not Recommended
Updated 12/04/2019
Reviewed 12/04/2019
Do not rent from here. Pick literally any other place. I don't know if it's just the people in this office or if it's all of Beacon Management properties, but since moving in here back in March, we haven't had one month where things have gone… See More
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Features & Amenities
Laundry
- Laundry On-Site
- Laundry in Units
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Pets
- Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply. - Cats Allowed
Deposit: Required
Rent: Required
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
Floor Plans & Pricing
Studio, 1 Bathroom
- Price
$1,536
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
Studio
1 Bedrooms, 1 Bathroom
- Price
$1,081
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
2 Bedrooms, 1 Bathroom
- Price
$1,247
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
2 Bedrooms, 2 Bathrooms
- Price
$1,257
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
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The Lakes Apartments is an apartment in Southfield in zip code 48034. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,081 - $1,536. Nearby cities include Beverly Hills, Oak Park, Berkley, Birmingham, and Royal Oak. 48000, 48033, 48301, 48334, and 48334 are nearby zip codes.
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