I moved into MV in July 2014 from VG of Southgate West and I thought I was going to have a wonderful experience. BOY WAS I WRONG! I have had more issues living at MV than I have had at any other the other 4 VG locations I have lived at. The grounds are not kept up. The windows are drafty, I have my heat on 75 degrees and its still cold in my apt. I also have a space heater going to take the chill out of the air. In 6 months I have had 5 maintenance issues. And while I don't hear my neighbors voices or noise I do smell their cooking, which is weird.
BUT there is a shining light in the MV experience and that is Jessica. Jessica has to be the sweetest, nicest person to deal with then you come home to something that doesn't work. She is pleasant every time you talk to her and she gets your issue resolved asap. I have placed maintenance calls with others and had to call back because nobody fixed it in days but not with Jessica. When we just had the "big snow" of 2015 Jessica was out in the parking lots helping people dig their cars out and I even saw her pushing a car! I hope VG never looses Jessica because I do believe without her many resident at MV would have left already.
Thank you Jessica!!!