Review History for anonymous

Village Green of Southgate


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anonymous

Resident ā€¢ 2019

1/11/2019

Thoroughly review this complex before moving and be sure to take heed from all the other negative reviews of this place on other websites. Before we moved here we read all of those negative reviews and took our own risk thinking that others had just experienced singular occurrences of poor service, leaks, broken appliances, on top of the many scams Ida (the leasing manager) and her fellow employees use to try to nickle and dime you through absurd fees and AUM bills. At the suggestion of our lawyer, for the last year of us staying here we have collected a paper trail of the many miscalculations of rent payments and balances, absurd fees, misprinted ledgers, and documents and plan to take our issues to court . The most unfortunate part about all this is that the property manager is almost always unpleasant or angry and will refuse to assist you in finding resolutions to the many problems you will experience here. She even allows herself to be heard talking bad about residents from her office. Do yourself a favor and save yourself the headache that many other residents have already experienced.
    Manager

    1/15/2019

    Village Green of Southgate
    Hello, Richie, and thank you for sharing your feedback with Village Green of Southgate. We sincerely apologize for the experience you've had. We want to assure you we are dedicated to ensuring any reported service concerns inside our resident's apartment homes are addressed swiftly and professionally. We also welcome residents to visit us in the office should they have questions regarding their rent or utilities and are happy to provide updated rent and utility payment ledgers, as well as completed work order request ledgers, upon request. We would like the opportunity to assist you regarding these matters you've brought to our attention, but unfortunately, we are unable to confirm you are a resident of our community based on the user-name you provided with your review. We ask that you please, reach out to us directly so we may assist. We are available at your convenience at 734-283-4200 or sgtpropmgr@villagegreen.com. Thank you, Tyler K., Property Manager

    Review 7 out of 95

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    Village Green of Southgate

    March 2024

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