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Woodland Ridge Apartments

18270 Woodland Ridge Drive

Spring Lake, MI 49456

 
 
 
 
 
 

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Rhonda Glavich • Resident 2017 Not Recommended
Reviewed 10/14/2017
If I could rate this zero stars I would!!! -------------------------- (the so called supervisor) are all beyond words! I moved in September 7, and signed a lease for the apartment that was suppose to be like the one in the leasing office!!! First floor, no granite counter tops, no front loader washer & dryers and slightly smaller is what ----- told me.. my mom is terminal & my self disable! My movers moved me in on Friday, I arrived Friday night to a over whelming urine smelling apartment! I was naesous!! I spoke to ----- about not getting the apartment I get the blank in head light look... have to talk to management. Monday, talk to -------, who I have come to highly disrespect as a manager, person. You don't treat your paying clients with disrespect. This apartment was NEVER clean! I hired to have the carpet inspected, because all they wanted to do was clean the carpet again. I did not rent an apartment with a hunk of carpet & vinyl & hunk of metal in the bathroom. This was not in the leasing office apartment. My mom uses a Walker and is not safe!! I even offered to pay to change the bathroom....NO ------- said. Everything needed to match!! They wanted too bring in their second carpet cleaning company, because they do a better job!! Why I ask my self do you keep the first if they are not good. So I called a couple carpet cleaners to see if they would be able to get this out....No. it would need to be ripped out & the pad and the floor wood or cement treated to get that urine/ammonia treated!! No, that is Not what ------- was going to do. She just wanted us out, me out a lot of money... They bait & switch the apartment I was renting. Could not see this dumpy apartment until I got the key. No pictures, not on line. ------- says there is a utube have not found it. DEMAND to see what your renting!!! You will be so devastated to live in this filth!!! They also hide that you have to pay the extra $$ for the lighting bill. I'm 52, and had to pay based on the people that lived there...WHY!! Because of their credit, their history?? And you don't get the money back. I had to pay $240.00. I moved out in less than three weeks. They put that money as a credit to my account...convenient for the light company!! I just feel that Woodland Ridge has beautiful grounds. The staff, ------- and one mainteness guy need to have some additional training. You need to be truthful, upfront and forth coming on what the renter is going to get. I am going to attach pictures to show you the filth I vacuumed up. My cacuum is only from Meijers. Nothing fancy. The one canister was from the smaller of the two bedrooms that I could not use... this was only vacuumed once. the other was vacuumed 3 or 4 times, can't remember. We never wore shoes, just socks or slippers and they were always filthy! I'm posting this, because when I got my report really disgusted me to know this company never cleaned the carpet before I moved in. I was and am still disgusted by the fact that I was living on some one else's filth....... I hope this helps someone else.....
(Resident photo)(Resident photo)
Woodland Ridge Apartments Manager10/16/2017

Dear Rhonda. We're sorry to hear you have experienced some issues within your apartment and have had a negative experience living in our community. Our goal is to ensure that all of our residents are responded to promptly and their concerns are addressed quickly to the best of our ability. We do offer virtual tours online for all of our classic units. Our staff is dedicated to fixing any problems that arise and I feel that we have gone above and beyond to accommodate you. Best of luck to you in the future.

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