Cambridge House Apartments

While we always like to hear from our residents, we're sorry to see that your experience does not reflect the high standard of living we strive to provide. We'd like to remind you that while your original lease expired on February 1st when transferring to a new apartment in August, a new one year lease was agreed upon. Due to the change of address, it is the resident's responsibility to notify USPS to provide a change of address as our team has no control over the postal service. Unfortunately, rent is due on the 1st and a late fee is applicable to the account after the close of the business day on the 5th. Our team received rent on the 6th which is why that fee was added to your account. We'd like to add that our property has been managed by the same company since it was built and our property manager has been here for 5 years. We hope this information was able to clear up any concerns or miscommunications that occurred during your stay with us.

We are truly sorry that your time in our community has not been more enjoyable. We do our absolute best to provide nothing but excellent service, and we apologize if we've failed to meet your expectations. Our maintenance team strives to handle requests quickly and effectively despite high volume, and we apologize if this was not your experience. Please bring your concerns to us here at the office so we may further discuss your thoughts and resolve these issues right away. Thank you.

Thank you so much for your wonderful feedback! Our staff strives to provide our residents with a top-notch living experience and we're glad to hear the assistance of our office team and the environment of our community were able to set the tone for a pleasant stay. We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff

Thank you from all of us at Cambridge House for taking a moment to share your positive feedback. It's wonderful that you've been a part of our community for over 30 years! Please don't hesitate to give us a call if there is anything that we can do for you.

Thank you so much for taking the time to leave this stellar review! Here at Cambridge House we always strive to make sure all our residents have an amazing place to call home and we're ecstatic to hear your experience matches this expectation. We're so sad to see an awesome resident like you leave us, but we wish you luck in your new house! Thank you for making our community an even better place!

Thank you for taking the time to provide us with this feedback. Cambridge House prides itself on providing you with a great place to live and we sincerely apologize that the issues you provided are not allowing you that experience. We strive to take care of our property and if construction is causing you a problem we first apologize, but also ask for patients during the project. Our maintenance staff does their best to correct all issues on the property. If you continue to have maintenance needs please feel free to stop by the management office so we can speak directly about your concerns. We hope that we can resolve any issues you're having and continue our relationship for years to come. Thank You Cambridge House Management Staff

Thank you for taking the time to provide us with this feedback. We at Cambridge House pride ourselves on providing excellent service and we sincerely apologize that this has not been your experience thus far. If you have concerns about any charges we welcome you to come into the office so we may discuss further. The leasing office is open Mon thru Friday 9AM to 5PM. Thank you again and we look forward to discussing your issues further.

Dear Resident, Thank you for providing this feedback, we apologize you have had any issues at Cambridge House Apartments and hope we may work with you to address the issues stated in your review. It is our goal to continuously improve the service in which we provide our residents. We would really appreciate it if we may continue this dialogue so we may better serve you. Please feel free to stop by the office to speak with one of our staff Monday through Friday 9:00 AM to 5:00 PM or you may send us an e-mail at [email protected] with your contact information so we may set up a time to speak at your convenience. Regards, Cambridge House Staff

Aaron, we are looking forward to have you at Cambridge House Apartments!!! We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff

Thank you so much for your wonderful feedback! We invite you to set-up a meeting and/or inspection to look at the squeaky floors, this may be something we can remedy. We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff

Thank you so much for your wonderful feedback! Please check out the updates we just completed in our party room. We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff

We appreciate your comments. At Cambridge House we pride ourselves to provide the community with fun, enjoyable, worry-free living. -Cambridge House Staff

Thank you so much for your feedback! We also love our community courtyard and feel it is one of our communities great features for all residents to enjoy. We sincerely hope that you continue to enjoy your time at Cambridge House and invite you to reach out to us at the leasing office if we can do anything to improve your experience in the future. Sincerely, Your Cambridge House Staff

Thank you for taking the time to provide us with this feedback. Our company prides itself on providing excellent service and we sincerely apologize that this has not been your experience so far. Our leasing agents do their best to be available to potential residents during business hours, but are sometimes helping other clients or hosting tours on property. If you are still searching for a place to call home, we would be more than happy to discuss our leasing options with you and schedule an appointment for you to come view our wonderful community. Please feel free to give us a call so we can speak directly about your housing needs and the apartments we have available.

Thank you so much for your wonderful feedback! Our staff strives to provide our residents with a top-notch living experience and we're glad to hear the assistance of our office team and the environment of our community were able to set the tone for a pleasant stay. We sincerely hope that you continue to enjoy your time at Cambridge House and invite you to reach out to us at the leasing office if we can do anything to improve your experience in the future.

Thank you so much for your feedback about our community. Our team works hard to provide our residents with the very best during their time with us, and we're thrilled to hear that our maintenance staff and management have been able to make an impression on you. We're also glad to hear that the noise level of neighbors has not negatively affected your stay, and that you've enjoyed the community overall. Additionally, we would be happy to speak with you regarding your concerns about maintenance and plumbing issues and see whether there is anything we can do to make improvements in the future. Please feel free to reach out to us at the leasing office to discuss your feedback in more detail.

We're very sorry to hear that your opinion us was negatively affected before you had a chance to experience our wonderful community for yourself. Hearing noise from neighbors can be an unavoidable part of apartment living and in the end, our team can only do so much to control the actions of everyone living at our community, but we are always happy to intervene and help residents if noise levels from neighbors begin to violate community policies. Overall, we care very much about the comfort and happiness of our residents and do our best to make sure that we're providing them with the best possible living experience through top-notch amenities and customer service. While we're disappointed that we weren't able to show you how great living at Cambridge House can be, we hope you'll give us a chance to show you what we're about if you find yourself in the market for a new apartment in the future.

Please come in and make any reports of any disturbances certainly during quiet hours. It is our suggestion if it is after hours to contact the Sterling Heights Police if your neighbors are violating our quiet hours policy and please always let the office know so we may also address the issue. What are the reoccurring issues you speak of? Without further explanation we can not assist you in this matter. We would greatly appreciate you coming in to discuss this further so we may provide a final solution for whatever issues you have encountered. Thank you. - Cambridge House Staff

Thank you for your comments we look forward to having you stay with us for many years to come!!! -Your Cambridge House Staff

We were sorry to hear about these issues. Please know many of the items addressed in your review have been addressed. As far as noise issues, as much information as a resident can provide always allows us to conquer any issues quicker. Please feel free to stop by the office, or contact us via phone or e-mail. We hope you enjoy many more years with us. Regards, -Cambridge House Staff

We appreciate your feedback, it is unfortunate you did not enjoy your stay with us. Comparable to our neighbors our apartments are on the larger side and we are in fact one of the lowest rental costs per square foot in the area. You are correct we do not offer central air, but our carpet is quality, cabinets well maintained, and maintenance issues shall be resolved w/in 24 hours unless we must schedule a contractor or order material. If there is an issue with your neighbors or parking our staff is always available to assist you in any issue. We wish you best of luck at your future home. -Cambridge House Staff

It is unfortunate to hear you are unhappy with us and we would like to correct this issue. The upper management and Cambridge House Staff have discussed your situation in detail. We ask you to please contact the office so we may assist in resolving this issue and finding you an apartment at Cambridge House Apartments. Please remember in the future we certainly reserve apartments, but when a person(s) is on the reservation list the staff cannot give a specific date prior to the previous tenant moving out. We will always provide projected dates, but this is dependent on the previous tenant vacating at the agreed date. This is a very rare issue that we hope to resolve with you. We look forward to the opportunity to continue to work with you and get you into your new apartment at Cambridge House. - Cambridge House Staff