What are noise levels like at Cambridge House Apartments?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Cambridge House Apartments?

The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Cambridge House Apartments?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 1.5 Baths

Ratings & Prices for Cambridge House Apartments, Sterling Heights, MI

Renter Ratings

Noise	N/A
Grounds	2
Safety	1
Office Staff	1
Maintenance	3
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	1 days

Ratings & Reviews (60 Reviews)

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Resident • 2013 - 2020

04/27/2020

This place has been giving us nothing but trouble for the past few years. Lived there since FEB 2013 and contracts initiate every FEB. As the management change, so does the quality. We changed apartment two years ago in August, they MESSED UP all of our… See More

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Cambridge House Apartments Manager

04/28/2020

While we always like to hear from our residents, we're sorry to see that your experience does not reflect the high standard of living we strive to provide. We'd like to remind you that while your original lease expired on February 1st when transferring to a new apartment in August, a new one year lease was agreed upon. Due to the change of address, it is the resident's responsibility to notify USPS to provide a change of address as our team has no control over the postal service. Unfortunately, rent is due on the 1st and a late fee is applicable to the account after the close of the business day on the 5th. Our team received rent on the 6th which is why that fee was added to your account. We'd like to add that our property has been managed by the same company since it was built and our property manager has been here for 5 years. We hope this information was able to clear up any concerns or miscommunications that occurred during your stay with us.

Resident • 2012 - 2019

03/13/2019

So fed up with this place and the people they allow to move in. It is basically the "------" of Sterling Heights. I was warned, but didn't heed, and I regret it every day. Currently listening to the 10+ people walking around, shouting, laughing and blasting… See More

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Cambridge House Apartments Manager

03/14/2019

We are truly sorry that your time in our community has not been more enjoyable. We do our absolute best to provide nothing but excellent service, and we apologize if we've failed to meet your expectations. Our maintenance team strives to handle requests quickly and effectively despite high volume, and we apologize if this was not your experience. Please bring your concerns to us here at the office so we may further discuss your thoughts and resolve these issues right away. Thank you.

Resident • 2015 - 2019

02/14/2019

I have lived in several apartment in my lifetime. Cambridge House, by fari, is my favorite, The apartment and the complex are well maintained, cared for, and are always being updated. The very best part of Cambridge House is the staff. They are so friendly and… See More

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Cambridge House Apartments Manager

01/29/2016

Thank you so much for your wonderful feedback! Our staff strives to provide our residents with a top-notch living experience and we're glad to hear the assistance of our office team and the environment of our community were able to set the tone for a pleasant stay. We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff

Resident • 1994 - 2019

02/07/2019

I have been at Cambridge House for 30+ years. The apartment is still fine and well up-to-date. I am 92 and my needs have definitely changed. But much more important is the staff. They are so helpful and always keep an eye on me and my… See More

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Cambridge House Apartments Manager

02/08/2019

Thank you from all of us at Cambridge House for taking a moment to share your positive feedback. It's wonderful that you've been a part of our community for over 30 years! Please don't hesitate to give us a call if there is anything that we can do for you.

Midnight804 • Resident • 2017 - 2018

01/06/2018

I have enjoyed my stay here. The only reason I am moving is because I recently purchased a house. i will miss the staff and friendly neighbors here. I would definitely recommend this apartment complex to those of all ages. Great Job Cambridge House!

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Cambridge House Apartments Manager

01/08/2018

Thank you so much for taking the time to leave this stellar review! Here at Cambridge House we always strive to make sure all our residents have an amazing place to call home and we're ecstatic to hear your experience matches this expectation. We're so sad to see an awesome resident like you leave us, but we wish you luck in your new house! Thank you for making our community an even better place!

Resident • 2010 - 2017

08/16/2017

I've lived here for 7 years. When we first moved in, it was a nice community to live in. It's become noisy with loud radios in the parking lot at any hour. One car alarm goes off 2-3 times a day for no reason. Someone has… See More

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Cambridge House Apartments Manager

08/16/2017

Thank you for taking the time to provide us with this feedback. Cambridge House prides itself on providing you with a great place to live and we sincerely apologize that the issues you provided are not allowing you that experience. We strive to take care of our property and if construction is causing you a problem we first apologize, but also ask for patients during the project. Our maintenance staff does their best to correct all issues on the property. If you continue to have maintenance needs please feel free to stop by the management office so we can speak directly about your concerns. We hope that we can resolve any issues you're having and continue our relationship for years to come. Thank You Cambridge House Management Staff

Resident • 2015 - 2016

10/18/2016

Jackie is good .New Lady manager is a b**** .She is trying to charge extra money , she is a big liar.

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Cambridge House Apartments Manager

12/07/2016

Thank you for taking the time to provide us with this feedback. We at Cambridge House pride ourselves on providing excellent service and we sincerely apologize that this has not been your experience thus far. If you have concerns about any charges we welcome you to come into the office so we may discuss further. The leasing office is open Mon thru Friday 9AM to 5PM. Thank you again and we look forward to discussing your issues further.

Resident • 2013 - 2016

04/12/2016

That lady Jackie, and the manager before her Kimberly were horrible! Lied repeatedly and robbed us of two months rent after saying they would refund it. That was the thank you after 3 years of being exceptional residents, always paying on time, never causing problems. That… See More

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Resident • 2010 - 2013

02/18/2016

The windows in the apartments have not been replaced in 25 years so it is very drafty during the winter. If you live on the backside of the complex residents will sit in their cars and blast their car stereos at all hours of the night.… See More

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Cambridge House Apartments Manager

03/06/2013

Dear Resident, Thank you for providing this feedback, we apologize you have had any issues at Cambridge House Apartments and hope we may work with you to address the issues stated in your review. It is our goal to continuously improve the service in which we provide our residents. We would really appreciate it if we may continue this dialogue so we may better serve you. Please feel free to stop by the office to speak with one of our staff Monday through Friday 9:00 AM to 5:00 PM or you may send us an e-mail at [email protected] with your contact information so we may set up a time to speak at your convenience. Regards, Cambridge House Staff

Resident • 2016

02/10/2016

Great place! Jackie was very very helpful. Geting the paper work filled out was a sinch. Very clean apartments. We look forward to our stay here!

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AaronMilenbaugh • Resident • 2016

02/09/2016

This is my first time ever getting an apartment, let alone a townhouse on my own. The lady behind the desk Jackie was phenomenal with helping me get the paper work done, gave me a tour and was smiling and cheerful throughout the entire process! The… See More

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Cambridge House Apartments Manager

02/10/2016

Aaron, we are looking forward to have you at Cambridge House Apartments!!! We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff

Resident • 2015 - 2016

02/08/2016

I've been at Cambridge for about 6 mos. I luv the apartment. I luv the awesome parties they have. The Christmas party was a beutiful one, alot of people came I met some nice people. The only bad thing I don't like is the bad squeaky… See More

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Cambridge House Apartments Manager

02/10/2016

Thank you so much for your wonderful feedback! We invite you to set-up a meeting and/or inspection to look at the squeaky floors, this may be something we can remedy. We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff

Resident • 2014 - 2016

02/08/2016

I have moved in a 2 year ago and I like this apartment the appearance is wonderful . I like the office staff are wonderful and helpful the maintenance men are professional and friendly , also i like the party room so good See More

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Cambridge House Apartments Manager

02/10/2016

Thank you so much for your wonderful feedback! Please check out the updates we just completed in our party room. We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff

Resident • 2009 - 2016

02/06/2016

As a longtime resident of the Cambridge House, I have watched the front office staff turnover frequently, especially as late. I do hope that Jacqui is given a chance to be the full-time manager here. Throughout the last few months, I have spoken with her while… See More

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Cambridge House Apartments Manager

02/27/2013

We appreciate your comments. At Cambridge House we pride ourselves to provide the community with fun, enjoyable, worry-free living. -Cambridge House Staff

Resident • 2014 - 2016

01/25/2016

I have lived here for a couple years now and have no complaints. Whenever I need something fixed the maintenance staff has it done usually that same day. The office staff is wonderful, even if i just stop in to say hi, they always take a… See More

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Cambridge House Apartments Manager

01/29/2016

Thank you so much for your feedback! We also love our community courtyard and feel it is one of our communities great features for all residents to enjoy. We sincerely hope that you continue to enjoy your time at Cambridge House and invite you to reach out to us at the leasing office if we can do anything to improve your experience in the future. Sincerely, Your Cambridge House Staff

Prospective Resident • Visited 2015

08/05/2015

I heard a lot about the staff, which caused me to want to live here. Unfortunately, I cannot meet the staff because I hear someone in the office, but no one comes to door. My co-workers said the previous office staff is no longer there. YOU… See More

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Cambridge House Apartments Manager

10/14/2015

Thank you for taking the time to provide us with this feedback. Our company prides itself on providing excellent service and we sincerely apologize that this has not been your experience so far. Our leasing agents do their best to be available to potential residents during business hours, but are sometimes helping other clients or hosting tours on property. If you are still searching for a place to call home, we would be more than happy to discuss our leasing options with you and schedule an appointment for you to come view our wonderful community. Please feel free to give us a call so we can speak directly about your housing needs and the apartments we have available.

trying22 • Resident • 2013 - 2015

02/15/2015

The coldest day of the year and management shuts off the heat. I called management to see when or if they were planning to address the issue and (of course) they didn't answer my call. Also there have been several times when the water was shut… See More

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Portkey717 • Resident • 2014 - 2015

01/28/2015

Ive been living in Cambridge House Apartments going on my first month. It may be too early to say yet, but I love it here. The stadium style construction means all apartments face inwards around a central park area complete with pool. It gives the place… See More

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Cambridge House Apartments Manager

10/15/2015

Thank you so much for your wonderful feedback! Our staff strives to provide our residents with a top-notch living experience and we're glad to hear the assistance of our office team and the environment of our community were able to set the tone for a pleasant stay. We sincerely hope that you continue to enjoy your time at Cambridge House and invite you to reach out to us at the leasing office if we can do anything to improve your experience in the future.

Resident • 2013 - 2015

01/27/2015

It's been a good experience here. The management and staff are great, and Ive always felt safe here. The apartments are well kept and taken care of. The maintenance really know what they're doing and are quick to fix any issues. I've had a couple problems… See More

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Cambridge House Apartments Manager

10/15/2015

Thank you so much for your feedback about our community. Our team works hard to provide our residents with the very best during their time with us, and we're thrilled to hear that our maintenance staff and management have been able to make an impression on you. We're also glad to hear that the noise level of neighbors has not negatively affected your stay, and that you've enjoyed the community overall. Additionally, we would be happy to speak with you regarding your concerns about maintenance and plumbing issues and see whether there is anything we can do to make improvements in the future. Please feel free to reach out to us at the leasing office to discuss your feedback in more detail.

Prospective Resident • Visited 2015

01/26/2015

Wow, I really had my heart set on moving here because of the price, utilities and location, but after reading these reviews mainly about the noise, I definitely am looking elsewhere. Noisy neighbors during the weeknights-2,3,4am is the reason why I'm moving from my current apartment.… See More

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Cambridge House Apartments Manager

10/16/2015

We're very sorry to hear that your opinion us was negatively affected before you had a chance to experience our wonderful community for yourself. Hearing noise from neighbors can be an unavoidable part of apartment living and in the end, our team can only do so much to control the actions of everyone living at our community, but we are always happy to intervene and help residents if noise levels from neighbors begin to violate community policies. Overall, we care very much about the comfort and happiness of our residents and do our best to make sure that we're providing them with the best possible living experience through top-notch amenities and customer service. While we're disappointed that we weren't able to show you how great living at Cambridge House can be, we hope you'll give us a chance to show you what we're about if you find yourself in the market for a new apartment in the future.

Resident • 2014

11/24/2014

Where do I begin? I've lived here for less than 90 days and I regret signing a lease here. Good pricing for rent, almost everything is included, but you get what you pay for. The apartments are a decent size minus the tiny kitchen. After putting… See More

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Cambridge House Apartments Manager

11/24/2014

Please come in and make any reports of any disturbances certainly during quiet hours. It is our suggestion if it is after hours to contact the Sterling Heights Police if your neighbors are violating our quiet hours policy and please always let the office know so we may also address the issue. What are the reoccurring issues you speak of? Without further explanation we can not assist you in this matter. We would greatly appreciate you coming in to discuss this further so we may provide a final solution for whatever issues you have encountered. Thank you. - Cambridge House Staff

Resident • 2012 - 2014

08/06/2014

My boyfriend and I have lived at Cambridge House for two years now and are very happy with the community. The maintenance is great. The grounds are well kept and all of the staff I've encountered has been very friendly. The reviewers who complain about noise… See More

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Cambridge House Apartments Manager

10/10/2014

Thank you for your comments we look forward to having you stay with us for many years to come!!! -Your Cambridge House Staff

Resident • 2013 - 2014

03/28/2014

I've been here around a year now. The apartments are good sized, though very dated in fixtures/cabinets. The windows are horrific and probably original to the complex - I was told they were being replaced but haven't seen one replacement anywhere. Though I love the layout… See More

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Cambridge House Apartments Manager

04/25/2014

We were sorry to hear about these issues. Please know many of the items addressed in your review have been addressed. As far as noise issues, as much information as a resident can provide always allows us to conquer any issues quicker. Please feel free to stop by the office, or contact us via phone or e-mail. We hope you enjoy many more years with us. Regards, -Cambridge House Staff

Gtfohasap • Resident • 2011 - 2013

03/23/2014

Where do I begin? Maintenance is nice, but a joke. Apartments are extremely small. You pay almost 600 for a box. Cheap carpet, cheap cabinets, plumbing is bearable, but not the best. They turn off the hot water on numerous occasions without forewarning. No central air.… See More

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Cambridge House Apartments Manager

03/28/2014

We appreciate your feedback, it is unfortunate you did not enjoy your stay with us. Comparable to our neighbors our apartments are on the larger side and we are in fact one of the lowest rental costs per square foot in the area. You are correct we do not offer central air, but our carpet is quality, cabinets well maintained, and maintenance issues shall be resolved w/in 24 hours unless we must schedule a contractor or order material. If there is an issue with your neighbors or parking our staff is always available to assist you in any issue. We wish you best of luck at your future home. -Cambridge House Staff

Sbearmann • Prospective Resident • Visited 2014

01/13/2014

I had did all paper work and was promised my 1 bedroom apartment would be available January, now January had came (remembering I applied and was told in October) I called January first and they said they had the keys and would let me know a… See More

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Cambridge House Apartments Manager

01/14/2014

It is unfortunate to hear you are unhappy with us and we would like to correct this issue. The upper management and Cambridge House Staff have discussed your situation in detail. We ask you to please contact the office so we may assist in resolving this issue and finding you an apartment at Cambridge House Apartments. Please remember in the future we certainly reserve apartments, but when a person(s) is on the reservation list the staff cannot give a specific date prior to the previous tenant moving out. We will always provide projected dates, but this is dependent on the previous tenant vacating at the agreed date. This is a very rare issue that we hope to resolve with you. We look forward to the opportunity to continue to work with you and get you into your new apartment at Cambridge House. - Cambridge House Staff

•

Updated Review

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Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,029
SQ. FT.
N/A
Available
Avail.
N/A
Model
Studio

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1 Bedrooms, 1 Bathroom

Price
Price
$780
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

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2 Bedrooms, 1 Bathroom

Price
Price
$842
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

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2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,912
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$1,182
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

3 Bedrooms, 1.5 Bathrooms

Price
Price
$1,472
SQ. FT.
N/A
Available
Avail.
N/A
Model
3 Bedrooms

Contact Property

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Cambridge House Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsC-

Review CountD

Manager's Review EngagementA+

Manager's Review Reply TimeA+

Ratings & Reviews (60 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Cambridge House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Cambridge House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Cambridge House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Cambridge House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Cambridge House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Cambridge House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Cambridge House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Cambridge House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time