What are noise levels like at Maple Grove and Maple Creek Apartments?

The community is rated 4.7/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Maple Grove and Maple Creek Apartments?

The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How safe is Maple Grove and Maple Creek Apartments?

The community is rated 4.6/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.4/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1 days to their community reviews in the past year.

Who manages Maple Grove and Maple Creek Apartments?

Beztak Properties dba Oakland Management

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath

Ratings & Prices for Maple Grove and Maple Creek Apartments, Sterling Heights, MI

Renter Ratings

Noise	N/A
Grounds	4.4
Safety	4.6
Office Staff	4.4
Maintenance	4.4
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	7

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	1 days

Ratings & Reviews (60 Reviews)

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anonymous • tenant • 2017

07/24/2019

I have thoroughly enjoyed living here. It is a beautiful community. Office staff is super friendly. Maintenance is quick to respond. apartments are spacious. Very close proximity to shopping centers and food.

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Maple Grove and Maple Creek Apartments Manager

07/25/2019

Thank you for your feedback! We're pleased to hear that you are enjoying your home here at Maple Grove and that our dedicated team has been so helpful to you. We hope that you continue to enjoy all that our community has to offer and that you won't hesitate to let us know if we can be of assistance to you in the future.

Alana_S811 • Resident • 2020

11/30/2020

Alana Street- It's my first apartment and I'm pleased. The staff is nice and accommodating and answers any questions you might have. The living room area in all of the apartments is so spacious and nice.

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Maple Grove and Maple Creek Apartments Manager

12/01/2020

Thank you for your review and congratulations on your first apartment, Alana! We're glad to know that your experience has been such a positive one and that our welcoming team and thoughtfully designed homes have contributed to this. We're glad to have you as a resident and hope you'll let us know if there is anything that our team can help you with in the future.

ArielleW08 • Resident • 2019 - 2020

11/30/2020

I've been living here for a year and a half and I love it. The living room is spacious and I love the accent wall. My favorite thing about my apartment is the gas stove! That was definitely one of my requirements! It's relatively quiet in… See More

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Maple Grove and Maple Creek Apartments Manager

12/01/2020

We appreciate your feedback, Arielle! It's great to know that your experience has been worthy of 5 stars and that you are taking full advantage of your home's thoughtfully designed floor plan. As always, please feel free to reach out to us here in the office if there is anything that our team can help you with.

Resident • 2019 - 2020

11/30/2020

The staff is rude and gets mad when we need things fixed. Several thing's have happends at our apartment building and they say they will fix it but they half --- it. They are putting us in a contest raffle if we give them 5 stars,… See More

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Maple Grove and Maple Creek Apartments Manager

12/02/2020

We're saddened to read that your experience has not been more positive. While we do encourage residents to share their feedback with us, we value all reviews we receive and utilize our residents' comments to help us address concerns and gauge areas we are excelling in. The upkeep of our homes is a top priority for us and each member of our team is committed to providing great service at every opportunity. We regret that you've gotten any other impression. If there is anything that we can help you with at this time, or if you would like to discuss your thoughts with us further, we hope you'll feel free to contact our office at your convenience. Thank you.

KingsKings • Resident • 2020

11/30/2020

Recently moved in the summer 2020. No complaints so far. Dishwasher, wood floors, pool and gym only a treadmill though. This review is just a pre-review I'll update after 6months in. So far Maintenance has had to come fix my toilet there was water all over… See More

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Maple Grove and Maple Creek Apartments Manager

11/30/2020

Thank you for your feedback. We do apologize for the initial inconvenience you experienced, but are pleased to hear that our team was able to address it promptly. We hope that your time here continues to be worthy of 5 stars and that you won't hesitate to let us know if we can be of assistance to you in the future.

Sarah Vick • Resident • 2020

10/31/2020

The community has been great and welcoming. This is my first apartment and so far it has been a great experience here. Staff has been kind to me and very professional. Other residents have also been kind as well.

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Maple Grove and Maple Creek Apartments Manager

11/02/2020

Sarah, thank you for your five-star seal of approval! We are glad that we were able to give you a great first apartment experience and first-class service! Give us a call if you ever need our assistance!

Resident • 2020

10/27/2020

Pretty good experience so far, only been here for about 4 months. I had some issues with electric and AC, but they got fixed in a decent amount time. Feel safe coming in at night and it's pretty well lit. In a nice location with lots… See More

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Maple Grove and Maple Creek Apartments Manager

10/27/2020

Thanks for taking the time to share your thoughts with us. It's great to hear that your experience has gotten off to a positive start and that our team has been helpful in addressing any concerns you've encountered. Please let us know if we can be of assistance to you in the future.

As9721 • Resident • 2019 - 2020

10/26/2020

Very quiet and safe community, I love that maintenance responds very quickly to any request that is made. I would just suggest maybe setting the timer for the lights to come on a little early as it is getting dark sooner

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Maple Grove and Maple Creek Apartments Manager

10/27/2020

Thank you for taking the time to share your thoughts with us. It's great to hear that you are enjoying your home here and that our maintenance team has been so helpful. We'll be sure to take your suggestion into consideration and hope you'll let us know if there is anything else that we can help you with.

Kturner156 • Prospective Resident • Visited 2019

12/05/2019

This community is in a great location. Close to many stores and restaurants. Also, the office staff and property manager are very helpful. I came in for a tour and was greeted by the property manager, Sabrina. She was very nice. I am definitely considering moving… See More

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Maple Grove and Maple Creek Apartments Manager

12/13/2019

Thanks for your interest and your review! We feel that our convenient location and friendly team are what help our community to stand out, so it's wonderful to know that you took note of these aspects during your visit. We wish you all the best in your housing search and hope you'll let us know if you have any further questions for us.

Resident • 2018 - 2019

12/05/2019

Management here is very bad. Specially the staff at the front desk is not operative and they dont know how to treat residents. They are rude and dont help the residents out to resolve issues. Property manager is also very rude and careless about resident problem.… See More

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Maple Grove and Maple Creek Apartments Manager

12/13/2019

We're very sorry that you've gotten this impression. The satisfaction of our residents is a top priority for us and we strive to resolve their concerns whenever possible. In addition, each member of our team is committed to providing great service while carrying themselves with high degrees of respect and professionalism. We would appreciate the opportunity to improve upon your opinion of our team and hope you'll feel free to reach out to us here in the office if there is anything that we can help you with at this time.

Resident • 2017 - 2019

07/24/2019

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Maple Grove and Maple Creek Apartments Manager

07/25/2019

Resident • 2016 - 2019

07/06/2019

This place is a joke and is truly run and operated/owned by slumlords. Many of us have ridiculous water damage that's never appropriately fixed and black mold! Deplorable, disgusting living conditions and pay WAY too much. My health has been heavily affected. All they care about… See More

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Maple Grove and Maple Creek Apartments Manager

07/09/2019

We're disappointed to read your review. The upkeep of our homes and the satisfaction of our residents are top priorities for our team. We do our best to address maintenance requests as promptly and thoroughly as possible and can assure you that we are in full compliance with all inspections. We would appreciate the opportunity to speak with you about your concerns in order to offer you as much assistance as possible in addressing them. Please reach out to us here in the office at your convenience.

snooder • Resident • 2016 - 2019

01/30/2019

This apartment community has been my home for now 3 years. I just renewed and had a great experience in the office. I needed help because the company is going paperless and the online portal confused me but the woman in the office bridget was very… See More

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Maple Grove and Maple Creek Apartments Manager

02/01/2019

We greatly appreciate your feedback! Our team is pleased to hear that you are continuing to enjoy your home here at Maple Grove and that you'll be remaining a resident with us. We're more than happy to offer our assistance whenever possible, so it's wonderful to know that Bridget and our dedicated team have been so helpful to you. As always, please don't hesitate to give us a call or stop by the office if there is anything that we can help you with in the future.

Naya_C939 707334 • vrp • 2018

09/20/2018

I would not recommend this place to live in. Its not worth the price we pay for one bedroom. It seems like every other day we have to call maintenance to repair something in the complex or our apartment. The closet door fell on me. Our… See More

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Maple Grove and Maple Creek Apartments Manager

09/25/2018

We're sorry to hear you feel this way about our community. If you have questions or concerns about any outstanding maintenance requests, or the manner in which a request was resolved, you're welcome to contact us directly or stop by the office during normal business hours. We would appreciate the opportunity to improve on the quality of your stay thus far, and make your time here more enjoyable.

Resident • 2013 - 2018

08/30/2018

I love this community because neither it is too big nor too small. It is easily accessible to all essential services in walk able distance.(Bus stop,target walmart,MJR Cinema,gas station,children park and Ground, swimming pool, decently maintained and reasonably priced) green surrounding. Enjoy 510 & 780 bus… See More

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Maple Grove and Maple Creek Apartments Manager

09/04/2018

Thank you for the kind words! We're so glad to hear that you are enjoying your home at our community and that our convenient location and peaceful atmosphere are to your liking. We hope that your time here continues to be nothing but positive and that you won't hesitate to let us know if we can be of assistance to you in the future.

Resident • 2016 - 2018

08/23/2018

Maintenance is good and accessible to all day today life requirements. I have been staying since 2016. You will find play area and swimming pool for childrens. Warren library and Sterling heights library is also nearer to this location.

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Maple Grove and Maple Creek Apartments Manager

08/24/2018

Thank you for your feedback! We're pleased to hear that you are enjoying your home at our community and that our dedicated team, convenient location and resident amenities have contributed to your 5-star experience. As always, don't hesitate to let us know if we can be of assistance to you in the future.

Kartik_T • Resident • 2018

08/17/2018

Excellent staff and quick service. Nice and quiet neighborhood. They sometimes even have pool parties and free giveaways. I am staying here for 1 year now and I am enjoying it I hope you will too. If you're looking for nice and reasonably priced apts look… See More

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Maple Grove and Maple Creek Apartments Manager

08/20/2018

Thank you for your feedback! We're so glad to hear that you are enjoying your home at our community and that our dedicated team, peaceful atmosphere and resident events have contributed to your 5-star experience. We hope that your time here continues to be nothing but positive and that you won't hesitate to let us know if we can be of assistance to you in the future.

Resident • 2018

07/18/2018

Sabrina the manager has always been so helpful and kind to me. She really takes care of the complex and tenants. Great location by ton of shopping. I don't know a lot of people in my building but few interactions I've had, everyone seems very friendly!… See More

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Maple Grove and Maple Creek Apartments Manager

07/20/2018

Thank you for the kind words! We're pleased to hear that you are enjoying your home at our community and that Sabrina and our team have been so helpful to you. We hope that you continue to take advantage of all that we have to offer for years to come and that you won't hesitate to let us know if we can be of assistance to you in the future.

Resident • 2018

07/18/2018

Staff is amazing, this is my first time moving alone and from the leasing office Alexia helps a lot. Very clean, very quiet and very friendly. Matinence responds very quickly and effectively and this is a great first time experience.

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Maple Grove and Maple Creek Apartments Manager

07/19/2018

Thank you for the kind words! We're so glad to hear that you are enjoying your home here at Maple Grove and that our dedicated team has helped to get your experience off to a great start. We hope that your time here continues to be nothing but positive and that you won't hesitate to let us know if we can be of assistance to you in the future.

Prospective Resident • Visited 2017

07/10/2018

My cousin has lived in this community for a few years. The property manager, Sabrina, has made some great changes so far. The office and maintenance staff have always been super nice and helpful also!!

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Maple Grove and Maple Creek Apartments Manager

07/11/2018

Thank you for your feedback! We're pleased to hear that you've noticed positive changes under our dedicated team. Please let your cousin know that we're only a phone call or quick trip to the office if we can be of assistance in the future.

[email protected] • Resident • 2015 - 2018

02/14/2018

The walls and roofs are so thin that you can hear people walking above you. And if you have a noisy neighbor say goodbye to your good night's sleep maybe for days or even months sometimes. The management does not take any action when you complain… See More

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Maple Grove and Maple Creek Apartments Manager

02/23/2018

We're very sorry to hear that noise has had a negative impact on your experience with our community. Apartment-style living can result in some external noise occasionally, but we do enforce community noise policies and are happy to speak with residents about concerns and offer as much assistance as possible. If you would like to speak with us about your situation further, we are available to speak with you directly.

Dorothydavis28 • Resident • 2017

11/23/2017

I enjoy living here. The office staff has ALWAYS been kind, friendly, professional and helpful. The apartments themselves are spacious. I live in a two bedroom with my daughter and it's great! I plan on staying here for at least a few more years. Been here… See More

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Maple Grove and Maple Creek Apartments Manager

11/24/2017

Thank you for your feedback, Dorothy. We're pleased to hear that you are enjoying your home here at Maple Creek and that our spacious floor plans, dedicated team, resident amenities and convenient location are to your liking. We can assure you that our rates are an accurate reflection of the current local market and we feel, provide a great value. We hope that your time continues to be nothing but positive and that you won't hesitate to let us know if we can be of assistance to you in the future.

Resident • 2016 - 2017

10/01/2017

The staff is very friendly, polite, and professional. But the buildings are old and falling apart. The owners need to take better care and maintenance of the place especially for how much they charge and how little amenities they have to offer. Other apartments in the… See More

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Maple Grove and Maple Creek Apartments Manager

10/03/2017

Though we're glad to hear that your opinion of our staff is so favorable, we're sorry to hear that your experience with our community has not been more positive. The upkeep of our community is important to us and if you notice an area or item in need of our attention, please let us know. In addition, we can assure you that our rates are an accurate reflection of the current local market. We do value maintaining an open door policy with our residents, so please don't hesitate to reach out if you would like to discuss your concerns with us further, Thank you.

[email protected] • Resident • 2015 - 2017

09/22/2017

. Though we're glad to hear that you are enjoying our community's reasonable rates, inclusive utilities and attentive maintenance team, we're saddened that you are not fully satisfied with your home. If there is anything that our team can help you with in hopes of improving… See More

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[email protected] • Resident • 2016 - 2017

06/26/2017

Liz is the greatest property manager in the world I love my new place

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Maple Grove and Maple Creek Apartments Manager

06/27/2017

We greatly appreciate your review! Our team strives to provide exceptional service at every opportunity and its gratifying to know that Liz's efforts have contributed to your 5-star experience. Please don't hesitate to let us know if we can be of assistance to you in the future.

Resident • 2016 - 2017

06/01/2017

I am a current resident at Maple Grove and just renewed my lease. I am very happy to see Elizabeth back on site since she moved me in. The pool opening party was great and the office staff is very nice and helpful. We are also… See More

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Maple Grove and Maple Creek Apartments Manager

06/27/2017

Thank you for taking the time to share your feedback with us! We're so glad to hear that you are continuing to enjoy your home here at Maple Grove and that our resident events, dedicated team and convenient location have helped to make your experience a great one. We hope that your time here continues to be nothing but positive and that you won't hesitate to let us know if we can be of assistance to you in the future. Thanks again!

•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry Facilities in Every Building

Laundry On-Site

Washer/Dryer

General

24-Hour Emergency Maintenance

24-Hour Management Availability

Additional Storage

Air Conditioner

Carpet

Convenient to M-53 and I-696

Digital Thermostats

DishWasher

Disposal

Energy and Water Efficient Appliances

Fitness Center

Intercom

On-Site Maintenance

On-Site Management

Pool

Refrigerator

Spacious Floor Plans

Walk In Closets

Window Coverings

Pets

Cats Allowed
Deposit: $200
Rent: $20
Pet Limit: 2
Comments: $100 of $200 deposit is refundable

Leasing:

Welcome to your next home, Maple Creek Apartments in beautiful Sterling Heights. We work hard to ensure every convenience and feature is covered so your only job is enjoying your new apartment. Our resort-style pool is the perfect place to cool off and enjoy time with friends and family after a long day and residents find our on-site fitness center helps to melt the stress away. Our landscaped grounds and close proximity to local parks makes spending time outside with your family as easy as walking out your front door. Inside our one and two bedroom apartments, you’ll find energy efficient appliances, in-home washer and dryer*, and modern decor. Our residents love being so close to the lively excitement of Troy as well as Rochester’s quaint downtown area. With Chrysler, Hewlett Packard and the General Motors Tech Center nearby, employees of these companies find our community to be the perfect location for commuting to work.

Office Hours