Number of reviews in the past 365 days | 7 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 13.57 days |
Contact Property
Northview Park Apartments
36505 Northview Boulevard
Sterling Heights, MI 48310
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 7 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 13.57 days |
Thank you for taking the time to leave us a review! We are so happy you have had a positive experience with our team at Northview Park. We work hard to make sure that all of our residents receive exceptional service and friendly communication so we are glad you have experienced just that! We look forward to continue welcoming you home for years to come!
Thank you so much for taking the time to leave us a review. We are so happy to hear you have had a positive living experience with us at Northview Park! We are dedicated to providing all of our residents with exceptional service so we are glad you have received just that from our maintenance team. Please don't hesitate to contact us if you ever need anything as we are always here to help!
Thank you for your feedback. We are so sorry to hear that you have had a negative experience with us at Northview Park. We take your concerns very seriously as our top priority is providing our residents with exceptional service and friendly communication. We would appreciate the opportunity to speak with you directly about this matter in order to address all urgent issues. Please call or text our team at (586)-480-1802.
Hello. It's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. We would like to get more details about your experience with us; please reach out to us at your earliest convenience at (586) 480-1802.
Hi, I would like to get some more details about your experience with us. Please contact us at (586) 480-1802 when you have an opportunity, and we will be more than happy to try and turn your experience around.
We really appreciate your feedback about your experience with our office staff. We work hard to ensure that the needs of our residents and prospective residents are met. We would like to learn more about your experience in more detail, please give our office a call when you have a chance. Thank you.
Hi, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Hello, thank you for leaving us this detailed feedback. It's upsetting to hear that you may have not received the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to us at (586) 480-1802 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care.
Thank you so much for taking the time to provide this feedback about our community. I apologize for your negative experience with our team and assure you we will try harder to make your living experience here a positive one. We would really like the opportunity to find a resolution for your clothes dryer situation and address any other concerns you may have. Since you posted anonymously, could you please contact us at [email protected] to schedule a time to meet? Thank you. ----------------------------------------------------------------------- 6/5/13 We hoped to have heard from you by now to help work through your maintenance concerns. If you are still experiencing issues and would like to schedule an in-person meeting, please email us at [email protected] Thanks!
Thank you for your comments. We apologize for your negative experience with a team member. We would like to discuss the issues you had while living in Northview Park. Can your please contact us at [email protected]? Thank you. ------------------------------------------------------------------------ Update 11/8/12 We were informed of an incorrect forwarding address on 10/25/12 and have corrected the issue. We assume you have now received your security deposit. We apologize for any inconvenience this may have caused. If you have any further questions, please email us at [email protected] Thank you
Thank you for your comments; we encourage all types of feedback from our customers. We are very concerned about your comments regarding your experience with our community and would like the opportunity to talk with you further; however, we noticed you posted anonymously. Can you please email your contact information to us at [email protected] to discuss your concerns? Thank you.
N/A
752
N/A
One Bedroom
N/A
942
N/A
Two Bedroom
N/A
1,145
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Three Bedroom
We offer Section 42 tax credit housing. Student and income restrictions may apply, please inquire by contacting our office for details before applying. We have the perfect home waiting for you! We are proud to be a smoke-free community, offering one, two and three bedroom apartments. Each home has a private entry and includes washer/dryer connections, central air conditioning and gas heat, fully-equipped kitchens with energy-efficient gas appliances, walk-in closets and patios/balconies with extra storage space. You'll enjoy the sparkling outdoor pool, sand volleyball court, playground, picnic and grill area and beautiful clubhouse! Northview Park is located just 20 minutes north of Detroit with easy access to Interstate 75 and 696, and is ten minutes from Sterling Heights' downtown which offers a variety of shopping, parks, restaurants, and entertainment. We are pet friendly, with beautifully landscaped grounds. We also offer convenient online rent payments and service maintenance requests. The Northview Park Team is committed to providing you with an Outstanding Living Experience from the moment you join our community!
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Contact Property
Northview Park Apartments
36505 Northview Boulevard
Sterling Heights, MI 48310