| Number of reviews in the past 365 days | 1 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 0 days |
Olivewood Apartments
15127 Olivewood Drive, Sterling Heights, MI 48313
15127 Olivewood Drive, Sterling Heights, MI 48313
Floor Plans
- $807
- $822
- $1,136
- $1,243
Contact Property
Olivewood Apartments
15127 Olivewood Drive
Sterling Heights, MI 48313
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (31 Reviews)
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Roberto24 • Prospective Resident • Visited 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/26/2021
Olive wood apartments is a hidden gem tucked away down a quiet road Just one mile South of Hall road James D office manager was very helpful during the application process and answered all my questions And made the process very easy See More
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Olivewood Apartments Manager
01/26/2021
Roberto24, Thank you for the positive feedback; we appreciate you taking the time to provide us with a review and rating! We are happy that you are enjoying your home at Olivewood Apartments. Please, let us know if there's anything else we can do to improve your living experience in our community. We hope to see you soon!
Angela_W265 • Resident • 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/06/2019
Olivewood apts are amazing! The ladies in the office really care about their tenants and like to make sure things are resolved if there is an issue. Maintenance is also amazing! Great quick service and super friendly! Thank you for the 2 reserved parking spots due… See More
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Olivewood Apartments Manager
09/11/2019
Angela, Thank you for your kind words and compliments! Our ultimate goal is to make sure that your experience at our community is a great one. We will share your feedback with our teams in efforts of continually providing our customers with excellent service. Please, let us know how we can be of service in the future!
Prospective Resident • Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/05/2019
Management is awful and rude. And your customer service is basically nonexistent. I would never recommend these units to a friend and have decided to look elsewhere for a place to live. It's in a good neighbourhood but bad management and horrible nonexistent customer service don't… See More
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Olivewood Apartments Manager
09/11/2019
Thank you for your candor. We always welcome constructive feedback that will help us better serve our communities. We value our residents at Olivewood Apartments and pride ourselves on customer service within our community. We would like to have a better understanding about your experience. Please reach out to us at (586) 247-7040 at your earliest convenience and we will do our best to resolve this with you.
Resident • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/05/2019
Olivewood apartments is literally so terrible that you can't even leave a review on Google or their website. on top of that they only have one review on their website that says great because they review all the reviews that get sent to them before they… See More
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Olivewood Apartments Manager
09/11/2019
We would like to personally apologize for the unfortunate issues that you've experienced. We value your residency at Olivewood Apartments and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly.
Resident • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/05/2019
I dislike this community strongly. The neighbors are rude and inconsiderate, staff implement new rules to try and help but end up aggravating residents more. Horrible parking, as of 3 months ago you can rent out the spaces for yourself and it is a disaster. I… See More
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Olivewood Apartments Manager
09/11/2019
Thank you for your feedback. We can appreciate the hustle and bustle of our area, but hope that you can find some peacefulness in your home setting. We are actively working on a solution for the parking and appreciate your patience and support through the process. If you are willing to give us another chance, please reach out to us at (586) 247-7040 to speak to our manager directly.
Resident • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/14/2019
It's a great change to have a professional, responsible, and personable receptionist in our community office. Great job and welcome Alisha! May great beginnings continue to improve this community! Thanks for the beautiful flowers! See More
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Olivewood Apartments Manager
06/19/2019
Thank you for your kind words and compliments! Our ultimate goal is to make sure that your experience at our community is a great one. We will share your feedback with our teams in efforts of continually providing our customers with excellent service. Please, let us know how we can be of service in the future!
Todd_S995 • Resident • 2013 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2019
Been here going on my 7th yr. I absolutely love everything about this place, pet friendly and the maintenance and staff are awesome to deal with. Would recommend Olivewood to anyone needing a nice, quiet place to live See More
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Olivewood Apartments Manager
02/11/2019
We are honored that you have called Olivewood Apartments your home for seven years. We value a quiet and comfortable living space for our residents, and we are happy that we provided this to you. If you need anything else from us, please contact our main office. Thank you.
monmember • Resident • 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/07/2018
01/07/2018 - I just got my DTE bill and it is shockingly $186 for Nov-Dec 2017. Just like the previous reviews: "Terrible to live here like living in a freezer in the winter ", "Everything was sort of cheaply rigged - We got a space heater,… See More
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Olivewood Apartments Manager
01/09/2018
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would of course love the opportunity to reconcile any issues if you would be open to discussing them with the Property Manager. We also have a few suggestions as far as your electric bill goes. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Olivewood Apartments (586) 247-7040
Resident • 2013 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/04/2017
Terrible place and staff and maintenance. Terrible to live here like living in a freezer in the winter See More
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Olivewood Apartments Manager
08/08/2017
We are sorry to hear that your experience was anything less than excellent. We would like to sincerely apologize if our customer service was not up to par and ensure that we will better service you in the future. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Olivewood Apartments (586) 247-7040
Resident • 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/19/2015
I'll start with the good: It's one of the least expensive complexes around. I rarely ever heard my neighbors (thick walls), I liked the patio, never had issues with any of my neighbors, and I overall felt safe here. There's a little island you can take… See More
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Resident • 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/08/2015
THIS APARTMENT IS IMPOSSIBLE TO KEEP WARM. There is literally NO INSULATION surrounding the lame, inefficient heater, so it's like a hole that air blows hrough. You can definitely feel freaking wind blowing through the heater/front door/windows. It's NOT FREAKING LIVABLE for MICHIGAN which gets freezing… See More
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Resident • 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2014
When I first moved here, I enjoyed the apartments. I knew that they were small, and somewhat old fashioned but it was my first apartment with my girlfriend and I was excited to share it with her. Since the recent owner change, I've come to loathe… See More
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Resident • 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/26/2013
We hate living there but they really worked with us with our state aid and section 8 funding so we took a chance . Bad idea . I've always been healthy but now I have major health problems and my doctor says it may be mold… See More
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Resident • 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2013
A HUGE DISAPPOINTMENT. Do not waste your time or money living at Olivewood. Nothing ever gets done! Items noted on the inventory checklist went unanswered and months later, to this day, unfixed. The place has poor ventilation and the utility bills (electric) are high given the… See More
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Resident • 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/14/2013
If you like living where they keep comming to inspect you unit a lot , i seen them still have postings on unit doors where they never know they entered the pepole that live there . they just go in . See More
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Prospective Resident • Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2013
I lived here for a little bit. CHEAP BUT YOU get what you pay for. Totally inefficient heating, I mean one unit in livingroom with home made ducting going through wall to the 1 bedroom. Its VERY BAD! UNITS DO NOT CIRCULATE AIR. THER FOR YOU… See More
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Resident • 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/28/2012
We moved into Olivewood Apartments because they were cheap, convenient, one level, private patio, attic storage and cute first time apartments. Upon moving in, we found the new tiling they laid down was simply placed over various layers of old dirty tiling. Following this lead to… See More
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Resident • 2007 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/08/2012
To me, this place comes down to "location, location, location." I resided for over five years there due to schooling, and the place went through many stages. Luckily, they have been bought out, and it seems that things are getting down. Was getting pretty ragged within… See More
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uberduber72 • Resident • 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/02/2012
I love my apartment. I had the option when I moved in of a bookshelf or counter top, and I chose the bookshelf. The apartment had brand new carpet, tile, appliances, hot water tank, and heat/ac system. I have had no problems with large agressive dogs… See More
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Resident • 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/30/2012
The Olivewood Apartments are located in a great location right down the street from Lakeside Mall. They are also very close to the new Partridge Creek Mall. Hall Road is the main drag just up the street, and there are plenty of restaurants and retail stores… See More
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Resident • 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/24/2012
We have lived at Olivewood Apartments going on our second year and are very happy with are apartment and the neighborhood area. We rate the complex very high and we are very glad to see that a new management company has taken over. A word to… See More
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Prospective Resident • Visited 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/15/2012
Olivewood is a place that is located near main streets, shopping centers, medical facilities, restaurants (both fine and fast dining) and a safe area. It's near a "SMART" bus route along with the bus route for the local schools. They do allow dogs which is hard… See More
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Resident • 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/12/2012
Winter of 2011, we moved into Olivewood Apts and have regretted it ever since. When we first looked at the apartment, we were not told you have to pay ALL utilities. We were NOT told that the heat was also electric. You also have to pay… See More
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Resident • 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/20/2011
I moved into olivewood apartment in july of 2010 and i think this place is wonder place to live the managers and the people in the front office are wonderful and outstanding. and as for maintenance they are great when i need something fixed they are… See More
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Resident • 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/19/2011
We went in and it took us 3 weeks instead of 1 to get an apt. We should have stopped there. We found out that the heat was electric after we got our $160 bill. We tried to talk to management and the district manager to… See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry Connections in Unit
- Laundry On-Site
- Laundry in Units
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Pets
- Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply. - Cats Allowed
Deposit: Required
Rent: Required
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
Floor Plans & Pricing
Studio, 1 Bathroom
- PricePrice
$807
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
Studio
Contact Property
1 Bedrooms, 1 Bathroom
- PricePrice
$822
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
Contact Property
1 Bedrooms, 1.5 Bathrooms
- PricePrice
$1,136
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
Contact Property
2 Bedrooms, 2 Bathrooms
- PricePrice
$1,243
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Contact Property
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
Questions & Answers (2)
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Please allow up to 24 hours for your answer to be visible to the public. Do you accept help with security deposti from DHS
Sarah_S302 · December, 02 2019Type your answer:
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Why is this apartment complex so terrible?!
Anonymous · September, 05 2019Type your answer:
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Frequently Asked
What are noise levels like at Olivewood Apartments?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Olivewood Apartments?
The community is rated 5/5 stars, signifying extreme satisfaction on average.
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How safe is Olivewood Apartments?
The community is rated 5/5 stars, which is considered being extremely safe on average.
The community is rated 5/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.
The community is rated 5/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 0 days to their community reviews in the past year.
Managers have replied within 0 days to their community reviews in the past year.
Who manages Olivewood Apartments?
CF Real Estate Services
CF Real Estate Services
What is the pet policy at Olivewood Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required
What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths
Studio, 1 Bath and 1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths
Olivewood Apartments Gallery
Resident Uploaded Photos
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Olivewood Apartments is an apartment in Sterling Heights in zip code 48313. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $807 - $1,243. Nearby cities include Fraser, Utica, Shelby Township, Warren, and Clinton Township. 48315, 48314, 48315, 48038, and 48044 are nearby zip codes.
