Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 0 days |
Contact Property
Olivewood Apartments
15127 Olivewood Drive
Sterling Heights, MI 48313
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 0 days |
Roberto24, Thank you for the positive feedback; we appreciate you taking the time to provide us with a review and rating! We are happy that you are enjoying your home at Olivewood Apartments. Please, let us know if there's anything else we can do to improve your living experience in our community. We hope to see you soon!
Angela, Thank you for your kind words and compliments! Our ultimate goal is to make sure that your experience at our community is a great one. We will share your feedback with our teams in efforts of continually providing our customers with excellent service. Please, let us know how we can be of service in the future!
Thank you for your candor. We always welcome constructive feedback that will help us better serve our communities. We value our residents at Olivewood Apartments and pride ourselves on customer service within our community. We would like to have a better understanding about your experience. Please reach out to us at (586) 247-7040 at your earliest convenience and we will do our best to resolve this with you.
We would like to personally apologize for the unfortunate issues that you've experienced. We value your residency at Olivewood Apartments and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly.
Thank you for your feedback. We can appreciate the hustle and bustle of our area, but hope that you can find some peacefulness in your home setting. We are actively working on a solution for the parking and appreciate your patience and support through the process. If you are willing to give us another chance, please reach out to us at (586) 247-7040 to speak to our manager directly.
Thank you for your kind words and compliments! Our ultimate goal is to make sure that your experience at our community is a great one. We will share your feedback with our teams in efforts of continually providing our customers with excellent service. Please, let us know how we can be of service in the future!
We are honored that you have called Olivewood Apartments your home for seven years. We value a quiet and comfortable living space for our residents, and we are happy that we provided this to you. If you need anything else from us, please contact our main office. Thank you.
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would of course love the opportunity to reconcile any issues if you would be open to discussing them with the Property Manager. We also have a few suggestions as far as your electric bill goes. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Olivewood Apartments (586) 247-7040
We are sorry to hear that your experience was anything less than excellent. We would like to sincerely apologize if our customer service was not up to par and ensure that we will better service you in the future. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Olivewood Apartments (586) 247-7040
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$807
N/A
N/A
Studio
$822
N/A
N/A
1 Bedroom
$1,136
N/A
N/A
1 Bedroom
$1,243
N/A
N/A
2 Bedrooms
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Contact Property
Olivewood Apartments
15127 Olivewood Drive
Sterling Heights, MI 48313