#13,357 #6 #261

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Preserves

3737 Cherry Creek Lane, Sterling Heights, MI 48314
(70 Reviews)
$1,020 - $1,640/mo
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Floor Plans & Pricing

1 Bedroom

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2 Bedrooms

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3 Bedrooms

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C-
C-

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Preserves Reviews

(70)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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sgunther48

Resident ā€¢ 2015 - 2017

3/30/2017

My husband and I lived here for 2 years and there are some nice things about this apartment complex, but plenty more not so nice things. The apartment themselves are nice, granite counter tops, lots of space and storage. Good value for whatā€¦Ā See More >
    Manager

    4/7/2017

    Preserves
    We're deeply saddened that your time in our community has resulted in a two-star rating. We strive to provide an excellent living experience for our residents, and we apologize if we've missed the mark with you. We want all residents to enjoy their time in our community whether they have pets or not. Please alert us of any problem areas you've noticed, and please let us know if you see any of our community members disregarding our policies. We're currently working on getting the second clubhouse up as well. We encourage you to stop by our office to discuss any other concerns you're having, so that we can work toward improving your stay with us, thank you.
    Review Author Icon

    roscilli

    Resident ā€¢ 2016

    1/26/2017

    I spent one year in this community with my wife. Our apartment was between two others and believe me I didn't hear no noises from the other guests. Walls was perfectly isolated. Maintenance people was always available to fix problems occurred occasionally.Close to the M-59ā€¦Ā See More >
      Manager

      2/2/2017

      Preserves
      Thanks for taking the time to share your feedback with us! We're pleased to hear that you enjoyed calling The Preserves home during your time here and that our dedicated team, convenient location and luxurious amenities helped to make your experience worthy of 5-stars. Though we were sorry to see you go, we wish you all the best in your new home and future endeavors.
      Review Author Icon

      anonymous

      Resident ā€¢ 2016

      12/14/2016

      These latest reviews are the funniest thing I've read in a long time! Beware if you even contemplate moving into this facility. When I moved in my tile grout look horrible and it took me weeks to get somebody to come out and clean it.ā€¦Ā See More >
        Manager

        2/2/2017

        Preserves
        We're sorry to hear that your experience with our community has not been a more accurate reflection of the positive living situation that we strive to provide our residents. We do apologize for any inconveniences that you've faced during your time here, as the upkeep of our homes and the satisfaction of our residents are top priorities for us. However, we assure you that each member of our team carries themselves with high degrees of respect and impression. We sincerely want you and each of our residents to enjoy their homes to the fullest and if there is anything that we can assist you with at this time, please feel free to reach out to us here in the office at your convenience. Thank you.
        Review Author Icon

        Marylou1234

        Resident ā€¢ 2016

        12/8/2016

        The maintenance men Brian and Kas are great. Any time I have needed something done they are right there to fix it. The office staff is also the best Judy, Heather and Charlie have helped me with paper work ,keeping things clean and well kept. Theā€¦Ā See More >
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          Frolly

          Resident ā€¢ 2004 - 2016

          11/27/2016

          There's no place like home! And, for almost 13 years...the Preserves has been my home...one of the best decisions I've ever made. It's a great community. It's certainly not like a typical apartment complex. Not only are the buildings attractive...the grounds are beautiful and wellā€¦Ā See More >
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            Bestmom1

            Resident ā€¢ 2014 - 2016

            11/22/2016

            Great place to live! Bordered by the nature preserves, it is very quiet. It is also convenient to everything and good schools. The staff are very friendly and the grounds are well maintained.

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              DavidHuggins

              Resident ā€¢ 2013 - 2016

              11/21/2016

              I have lived here since 2013 and love it. I just signed another 2 year lease. Its beautiful and safe. The grounds are always clean and mowed and well taken care of. The clubhouse and pool are very nice. People are well mannered. The officeā€¦Ā See More >
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                LTACKITT

                Resident ā€¢ 2015 - 2016

                11/18/2016

                I love living here! It is convenient to the express ways, stores, and shopping, but still very quiet. The grounds are well kept, and the pool is a great feature during the summer.

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                  anonymous

                  Resident ā€¢ 2010 - 2016

                  11/17/2016

                  I have lived at the Preserves since 2010 and I love it. My apartment is truly my home, the grounds are very nice, the pool area is GREAT and well maintained. I find the office and maintenance staff helpful and efficient.

                    Review Author Icon

                    Gavino41210

                    Resident ā€¢ 2014 - 2016

                    11/16/2016

                    I've lived in apartment communities all my life. But The Preserves definitely takes the cake! I've been living here for over a year now. The grounds and maintenance are outstanding. The office personal is always there to help with any concerns that you might have.ā€¦Ā See More >
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                      Lada Ray

                      Resident ā€¢ 2013 - 2016

                      11/16/2016

                      My husband and I lived at the Preserves for 2 years. The staff was always professional and friendly. The apartment was lovely and well taken care of. The Maintenance people are very personable, always there on time, and the property itself along with the clubhouseā€¦Ā See More >
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                        cherrycreek3737

                        Resident ā€¢ 2013 - 2016

                        7/26/2016

                        STAY AWAY!!! if you have children or pets DO NOT RENT HERE. They do not fix anything. We had a leaking sink for over a year and a half and multiple requests to have it fixed and they refused to fix it properly. They keptā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2012 - 2016

                          6/22/2016

                          save yourself...do not rent here!! it is not what it seems...cheap cheap materials...newer places are already falling apart. they will not fix anything..and customer service is awful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! all of my neighbors are trying to break their leases. save yourself a headache and a lot of money...rent ANYWHEREā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2011 - 2016

                            6/22/2016

                            HEALTH HAZARD DO NOT LIVE HERE!!!! ONCE THEY HAVE YOUR SIGNATURE, SAY BYE TO ALL CUSTOMER SERVICE AND HUMANE TREATMENT. The Preserves is NOT a good place to rent..UNSANITARY. It may look like it at first, but I have been here for years now andā€¦Ā See More >
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                              alukaszewicz

                              Resident ā€¢ 2015 - 2016

                              6/9/2016

                              I have been living here for a year and have enjoyed it thus far. The staff is friendly and the maintenance is top-notch; everything gets fixed unexpectedly fast. HOWEVER, the major problem is that there is ongoing construction (which started about six months ago) asā€¦Ā See More >
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                                Riddick320

                                prospective ā€¢ Visited 2016

                                5/31/2016

                                Absolutely the rudest staff I have ever encountered. I called in on 5/31/2016, to schedule a walk through of the apartments, after some significant confusion I was TOLD by the lady its a "TOUR, not a walk through." I informed her I would be arrivingā€¦Ā See More >
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                                  Tree1212

                                  Resident ā€¢ 2013 - 2015

                                  5/25/2016

                                  The preserves are your worst nightmare mixed with poop,P , and a terrible hangover . Be ready to have your money squeeze out of every Orfis Into the toilet. They do absolutely nothing to help you move out you might as well for overā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2013 - 2018

                                    11/9/2018

                                    I have lived at The Preserves for just about 5 years now and had to finally write a review. First, I could not be happier. This is a place to call Home Sweet Home. . The staff is the best. From the top notch ladiesā€¦Ā See More >
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                                      wbarb43@yahoo.com

                                      Resident ā€¢ 2010 - 2016

                                      4/21/2016

                                      I have lived here for 5 years and still love living here. My neighbors are great. The grounds are clean. I did have a incident with a resident walking by and he did not pick up after his dog. I calledā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2006 - 2016

                                        1/22/2016

                                        We have lived here for almost 10 years and can't wait to leave when our lease is up. Our unit is okay - relatively cheaply built, but it looks pretty. And the maintenance staff is pretty good - they are prompt in makingā€¦Ā See More >
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                                          whereismyplace

                                          prospective ā€¢ Visited 2015

                                          11/27/2015

                                          The property is beautiful. Not sure how to rate the space. We looked at a three bedroom town home that was not ready to show. The place was really dirty and smelly. The leasing agent "Carrie" told us someone had just moved out the placeā€¦Ā See More >
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                                            anonymous

                                            prospective ā€¢ Visited 2015

                                            9/19/2015

                                            My fiancĆ© and I looked all over for a place to rent that would feel like a true home. Good area, safe, luxury rental. When we found The Preserves we knew it was everything we had hoped for. VERY clean grounds, units up to date,ā€¦Ā See More >
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                                              BGriffler

                                              Resident ā€¢ 2013 - 2015

                                              4/17/2015

                                              Overall, this place is fantastic, and I could ask for nothing more. Noise: sometimes, I can hear my neighbors below me--mainly yelling at their dog to stop barking. Nothing excessive, and to be expected. Grounds: The place looks good--freshly painted, etc. People who live here leaveā€¦Ā See More >
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                                                Hobiemi

                                                Resident ā€¢ 2010 - 2015

                                                4/9/2015

                                                I have lived here for going on 5 years and its great. I moved back to Sterling Heights from Chicagoland in 2010 and found The Preserves were the only apartments that met my qualifications. The aparments are nice, my upper has cathedral ceilings, ceramic tileā€¦Ā See More >
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                                                  tjguitarz

                                                  Resident ā€¢ 2012 - 2014

                                                  1/26/2015

                                                  I lived here for 2 years. I have a less-than-favorable opinion of the apartment. If you are considering the Preserves, I'd recommend reviewing the following with the leasing office or maintenance supervisor: Worst problems: 1. Mold. The showers do not have a splash guard. I think they areā€¦Ā See More >

                                                    Features & Amenities

                                                    Parking
                                                    • Private Garage
                                                    Other
                                                    • Community Center
                                                    • Gym
                                                    • Pool
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 70 number of votes by renters, Preserves is currently rated 4.1 out of 5 stars.
                                                    Preserves is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Preserves is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Preserves is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Preserves is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Preserves is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Preserves is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    No pet policy available
                                                    1 Bed, NaN Baths
                                                    2 Beds, NaN Baths
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                                                    Preserves

                                                    March 2024

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                                                    Preserves is an apartment in Sterling Heights in zip code 48314. This community has a 1 - 3 Beds, 0 Bath, and is for rent for $1,640. Nearby cities include Fraser, Utica, Shelby Township, Warren, and Madison Heights.

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