Review History for anonymous

Sterling Lake Apartments


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anonymous

Resident 2017 - 2019

2/14/2019

The area is a good area to reside. The staff minus Virginia Gates; property manager are usual a pleasure to engage with. The property manager tries scare tactics and deployable language when you are late on your payment. So as long as you can pay on time every month, as long as you okay with hearing the floors creak as your neighbors walk or make any movements, as long as you are okay with the exterior walkways not being maintained than this is the place for you. I resided here two years and never had issues with maintenace staff not responding in a timely manner. Ms. Dee and the other staff that show the units, collect money, distrubute paperwork are usual professional. Just know that the moment you say you will not renew your lease the property manager start being disrespectful and start saying what is owed before the walkthrough is completed. Be prepared for them to try to humiliate you if they involve the courts.
    Manager

    2/15/2019

    Sterling Lake Apartments
    Dear Anonymous, Thank you for your review. Our goal is to provide a great living experience to all residents at Sterling Lake Apartments and we apologize if we did not achieve these goals for you. We encourage you to get in touch with us directly so we can address your concerns in more depth as there seems to be a lot of miscommunication. Please call us at 248-688-8488 and we look forward to assisting you. Sincerely, Jenna Fedenis, Regional Manager

    Review 4 out of 41

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    Sterling Lake Apartments

    March 2024

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