Review History for anonymous

Sterling Lake Apartments


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anonymous

Resident 2011 - 2012

8/21/2012

WATER LEAKS/ FISH SMELL. FIRES. DRUGS. FIST FIGHTS IN THE PARKING LOT. LIES. BREAK-INS TO THE BUILDING. HORRIBLE MAINTENANCE WHO DOESN'T FIX ANYTHING UNLESS YOU CALL BACK A BUNCH OF TIMES. OFFICE STAFF WHO TELLS YOU WHAT YOU WANT TO HEAR JUST TO SHUT YOU UP. CAR ALARMS 24/7. First of all, they show you a model apartment which is absolutely beautiful. I will say that. HOWEVER, this is what happened when we actually moved in: The lock on the front door to the building was broken. You had to jiggle the key and fiddle with it a bunch in order to even get in the building. Then there was crap all over the walls. Smudges of dirt everywhere, dead bugs everywhere, who knows what else, streaked all over. It was disgusting. We went into our apartment and found out the toilet was broken. Called maintenance about it and he told us to just take the top off and jiggle the thing in the tank. UM, NO, FIX IT!!!! Also we had no heating element in our stove, so we ruined numerous groceries before maintenance actually came to look at it (like 4 days or so). The neighbors downstairs were horrendous. Smoking pot, blasting rap music with the bass up all the way, the guy used to beat up his girlfriend and they would knock crap around all the time. Also people drinking beers out in front of the apartment, people from the building next to ours fighting at all hours of the day and night. We had to call the police COUNTLESS TIMES, I'm talking several times a week, at times. UTTERLY RIDICULOUS. We wrote NUMEROUS letters to management and made countless phone calls about our disgusting neighbors and NOTHING was done about it. NOTHING, even though it is outlined in the lease that drug use and loud noise is not tolerated AT ALL. ALSO, the sick loser downstairs had the nerve to sexually harass me while I was trying to check my mail!!! Someone had broken into the back door of our building and the knob was hanging off the door. These are supposed to be secured buildings. During this time we also had crazy people coming into our building at night, SCREAMING AT THE TOP OF THEIR LUNGS for SOMEONE who lived in that building, who owed them money! Of course we called the cops about this. This happened several times!!! And it took them long enough to fix the door!!!! There has been an ongoing problem with water leaks both in the upstairs laundry facility as well as on the first floor in the hallway. We have personally called the office about these issues upwards of 8-10 times over a 4 month period. It just keeps flooding and then they put a fan in front of it, and when it finally dries out, it floods again. Finally it got so bad that many residents in our building complained that it smelled like ROTTING FISH in addition to the MOLDY/MUSTY smell (which by the way, they previously "fixed" by loading up our hallway with MOTH BALLS, so it stunk really bad and you couldn't even breathe at all), and FINALLY they got the carpet guys out here to "fix it". 10 minutes of "washing the carpet" isn't fixing it, especially when we were told by the MANAGER that they were going to "extract the water, rip out the carpet, scrub underneath, recarpet the hallway, and fix the sidewalk in the back of the building." When I later called, after the carpet guys came out, the manager acted like I was crazy and told me that what he had told me previously was part of their "SIX YEAR PLAN." WHY WOULD YOU PULL SOMEONE ASIDE, TELL THEM A FLAT, OUTRIGHT LIE? TO SHUT THEM UP!!! Not only that, there was a fire here outside the building, and the maintenance guys just STOOD THERE AND WATCHED. THEY ONLY WATCHED. THE RESIDENTS HAD TO PUT IT OUT WHILE THEY JUST WATCHED. How safe would you feel living in a place like this, with obvious mold issues, crime issues, and maintenance who just stand and watch a fire happen?! It is so unreal, how much of a facade this place is. Such a scam, keep the grounds looking nice, keep the model apartment beautiful, and rent out complete s**t holes to everyone. As well as let every lowlife drug dealer loser in here, with the cops coming here AT LEAST once a week, sometimes SEVERAL TIMES a week. I can say nothing good about this place other than the bathrooms are decently sized. That's it. So disgusting, so disappointing, nothing but laziness and lies from these people. THE POLICE EVEN ADVISED US TO MOVE. What does that tell you? And sure, we would have just up and left if we would've had the MONEY FOR A DEPOSIT ON A NEW PLACE. And the car alarms. All the time. The "Sterling Lake Symphony". What a complete nightmare.

    Review 17 out of 41

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