Review History for tkamen

Sterling Park Apartments


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tkamen

Resident 2005 - 2007

4/28/2007

First and foremost do not believe the positive reviews on this place. A buddy of mine used to work as a leasing agent for a company that owned some complexes and they are advised to come to sites like this and post positive reviews to get their ratings higher.<br><br>I cannot begin to say how crappy this place is to live. With the exception to one person in the office everyone else is a ------. The one nice person is an airhead so it doesn't help. In the two years we have been here they have gone through two different complex managers. The first one didn't care and the second doesn't care and is extremely rude. When we first moved in we had an issue with our blinds. The track was broke so they would not open/close or slide them. We made an initial complaint and we were told someone would contact use by the end of the week to set up a time to fix it. Well the week ended and no one called or showed up. Another week passed and the same thing happened. We called them again and they said the blinds were on back order and they would have some in within a week or two. A month went by and still nothing. It took them almost four months to fix such a small problem. They kept using the line that they were on back order, but they weren't fooling anyone.<br><br>We had a leak in the kitchen pipes and you could clearly see the water coming from behind the wall yet they tried to tell me that there was no problem. Obviously there was seeing as how there was two inches of water soaking the floor and carpet. Mind you this conversation was all on the phone and she could not visibly see what I was seeing. Once she finally agreed to come and look at the problem she made it seem like I was an idiot and I should have called before it got so bad. News flash! I DID! It took them a good three hours to come out to fix it. The entire time she was in my apartment she was cursing and just being rude. After it was fixed we got no apology for the problems. It took me a load of effort and complaining to get her to agree to pay for the carpets to be cleaned from the water damage. Well guess what? She never followed through. <br><br>The heat is free, but the catch is they are the ones who determine when they turn it on or off. Plus it is all baseboard heating and it is either way to hot or way too cold. You could never get it just right. There is a dial that is supposed to allow you to adjust the heat and it doesn't work. One weekend during December when it was insanely cold out the heat broke. You would think something like this would be am immediate fix, but it took them until the middle of the following week to fix it. There is only one maintenance guy who seems like he knows what he is doing and does a good job. The rest are -------- and have no clue what to do not to mention they are very shady. We had to change the lock on the door so the complex could not have entrance to the apartment because we would come home and stuff would be moved around and out of place. The windows are extremely drafty and even if you put plastic to help keep the cold out it still drafts in. The bathroom window had an inch of ice build up on the inside of it and it was frozen shut.<br><br>Almost every single weekend someone decides to be smart and jam some form of coin in the main door to keep it from locking. A few times the maintenance has had to come and remove them, but the last few times I or others in the building were able to get them out because they were larger coins. This makes me feel very uncomfortable living here. With the main door constantly rigged to not lock there is no real protecting between anyone on the outside from getting into my apartment. I mean let s face it; the wooden doors to the apartments could easily be kicked in with no real effort. The person in the first apartment on the lower level is always having people come and go at all hours of the night which is probably why the main door is always jammed. The only thing I can think of is that he must be selling drugs because the people coming and going look very very shady. I hate to judge a book by its cover, but I feel I must in this case. Every time we come or go he is always darting to the window and staring at us which is starting to make my fianc feel very uncomfortable about her safety here. Also the other neighbors are extremely rude and do not give a care about anyone but themselves. The person who lives across the hall has absolutely no respect whatsoever for the others in the building and continuously blasts his music and bass all the time. It has gotten so loud to the point that pictures on the walls actually shake and one fell off. Also when I am in the shower on the opposite end of the apartment I can still hear and feel it. And this is at all hours of the day including well past midnight in a lot of cases during weekdays. It is just rude and extremely uncalled for. When myself or my fianc go and ask him to please turn it down he does, but within fifteen minutes time it is right back up. This isn t even the tip of the iceberg. <br><br>To make matters worse it seems like someone has been living in the basement. I brought this to their attention and they checked it out and I was told "not to worry and just relax". Since then it still seems apparent that someone has been sleeping down there. I could seriously go on and on for days, but there is no point. The complex has heard all of these complaints from us and they have yet to respond or even care. The only good thing I can say about this place is they keep the outisde looking somewhat decent. Don't let this fool you. I don't know why, but for some reason or another they feel the need to have the grounds keepers mow the lawn at like 6:30AM when people are trying to sleep. If I can convince at least one person to pass on this place then I have done my job.

    Review 25 out of 37

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