Horrible!!!!!!! Lived there for a year, 3 months later they still owe me money and won't answer the phone when I call. They charged me more then my rent on the last month and took it out of my security deposit without even telling me. I've been out for 3 months and still haven't seen my money. Very unprofessional staff!!! They tell you they will get something fixed for you and it doesn't happen until weeks later after you call every single day. Also had a huge silverfish problem, and 2 different ant problems. They are pretty apartments to look at but I would never tell someone to move there.
Manager
2/13/2015
Chelsea Park
At Monarch, we value our residents and want to provide the best service possible. At times we fall short of this, but we are always looking to improve and would love to speak with you regarding your complaint. Please contact us at kpokorney@monarchinvestment.com so that we may evaluate your circumstance. We would like to work with you to improve your perception of our property. Thank you.