Review History for Mat120

Bentwaters of Three Rivers


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Mat120

Resident 2009 - 2010

2/6/2011

A good place to rent if you happen to be stuck in Three Rivers.

Overall we had very few complaints about the property or staff at Bentwaters. As for complaints about the tenants, that is a different story. We lived at Bentwaters for one full year, and only moved out at the end of our lease due to some annoying neighbors, and also to be closer to work. Everything in the apartment was new and worked well, we never had any maintenance problems. The layout was nice and spacious. The staff was friendly and handled our complaints about neighbors fairly well, however we were not kept anonymous in some cases which seemed unprofessional in my opinion. The issues we had during our time there were not so much related to the property, staff or management. The first 6 months or so we actually had almost no issues and very much enjoyed our time there. However, the parking was a bit scarce at our building. Arriving home in the evening, there were many times you could find yourself walking a great distance to your apartment once you finally found a parking spot. I blame this in part to our neighbors, who often invited a mob of friends over who would occupy all of our parking spots... they desperately need assigned parking. And sorry but I thought the covered parking and garages were a bit much for me, maybe not for some though. Most of our frustrations came up when certain people moved in above us, and in the building across from us. The property offers no easy way to dispose of pet waste, however they posted signs all over the yard about half way through our residency stating that you must pick up after your dog... and we did on most occasions, or walked across the street into the empty field. One neighbor decided that even though we took these measures, every pile of dog crap on the property somehow belonged to our 3lb chihuahua puppy, and posed several complaints about us. The office contacted me every time and I told them, there were dozens of dog owners that did not clean up after their pet, which really didn't bother me, and all of a sudden this one tenant decided to blame our chihuahua for this problem. Regardless, this person with all of their accusations, although completely off base, were followed up with more calls from the office, and it got to the point that we had just had enough. Fearing that a confrontation with this particular renter would only escalate things, we decided it was best to try and ignore it until our lease was up, then book it out of that place. Which is what we did. In addition we had some very noisy... people... move in above us about 6 months into our lease. These are the ones I mentioned with the mob of friends that stole our parking. But anyways, it got pretty ridiculous. Could be partially due to the apartment construction, but I mostly blame the people since the ones before them weren't nearly as loud. They would literally stomp to the point that bits of plaster would fall from our ceiling, and this went on as late as 3am. We posed complaints about them, which were then completely disclosed to them by the office personnel that a complaint was made from our apartment... Then a guy came down to talk to us about why we complained. This was awkward, to say the least. We ended up making more complaints when the noise didn't improve, which resulted in the cops showing up at our door at least twice. The problem never got better, and we basically gave up. This, in addition to the dog poop guy, pushed us beyond our limit. We could not wait for our lease to end. Let me reiterate that this was all only due to people, not the apartments themselves. It was a very nice, well-kept property and the staff was very responsive. I would recommend this to anyone looking to rent in Three Rivers, because there really is nothing better in that town. If you can, try to get a top floor apartment so you do not hear people above you, and beware if you do have a dog, because people will spy on you to make sure you pick up its crap. Other than that, it is a great place to live.

    Review 7 out of 11

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    Bentwaters of Three Rivers

    March 2024

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