| Number of reviews in the past 365 days | 88 |
| Percentage of reviews responded to | 63.64% |
| Average time to respond to reviews | 53.69 days |
Harbour Ridge Apartments
3686 Matador West, Traverse City, MI 49684
3686 Matador West, Traverse City, MI 49684
Floor Plans
- $880+
- $955+
- $995+
Contact Property
Harbour Ridge Apartments
3686 Matador West
Traverse City, MI 49684
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (143 Reviews)
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Property's Favorite
Verified Resident 837887 • vrp • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/30/2020
I really enjoy living in Harbour Ridge. Then complex is very nice, well maintained, and all of the employee's are extremely helpful and take care of a problem as soon as you notify them. The maintenance people, cleaning person, and office staff are so nice and … See More
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Harbour Ridge Apartments Manager
11/09/2020
Thank you so much for your positive remarks! We are always here to help you feel at home.
Verified Resident 792442 • vrp • 2012 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/16/2021
Nice place to live with tree-lined streets, a community garden and tennis courts. Maintenance is pretty good now that they have online requests and follow up. Attached garages is best selling point... See More
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2 Previous Reviews· Last 01/22/2021
Verified Resident 894222 • vrp • 2018 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/16/2021
Very safe. No crime ever heard of. Area very well lit at night for security. Lived here three times for a total of about 58 months. Fire station less than 1/4 mile away. Very close to the largest shopping malls in the Grand Traverse County area.… See More
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Verified Resident 832990 • vrp • 2020 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
I love it! It's quiet and the grounds are beautiful - well groomed. The apartments are taken care of in a timely manner and the staff is very friendly. It's close to the malls, eateries, movies, and Sam's Club. See More
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2 Previous Reviews· Last 01/15/2021
Verified Resident 791564 • vrp • 2020 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
Apartment management is very helpful and organized with answers to move-in questions and lease extensions. Snow removal was taken care of in a quick manner. Glad for a bucket of salt in building for putting on icy spots. See More
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Previous Review· 10/22/2020
Verified Resident 791563 • vrp • 1999 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
I would not have been here 26 years if i did not like it. Overall it is a lovely place to live. I would like more soundproofing between floors. I live on the ground floor, and there is too much noise above. See More
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3 Previous Reviews· Last 01/15/2021
Verified Resident 791615 • vrp • 2018 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
I enjoy living at Harbour Ridge. The staff (Laurel, Janice, and maintenance men) are great!!.. My privacy is respected. The other tenants in my building are respectful as well. Outside maintenance is always maintained. Thank you too all!! See More
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3 Previous Reviews· Last 01/15/2021
Verified Resident 832825 • vrp • 2008 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
I love my appartment, I've lived here since 2008, the staff is great, always there to help in case of an emergency, maintenance is awesome , when you call about an issue they get right back to you as soon as they can... See More
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2 Previous Reviews· Last 01/15/2021
Verified Resident 893928 • vrp • 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
I have been quite impressed with my apartment and environs. The apartment itself was in excellent condition when I moved in, it even had new carpet. All of the appliances and fixtures work as they should, and are up to date. My building is fairly quiet,… See More
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Verified Resident 863405 • vrp • 2020 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
The ladies in the office have often been very rude and not helpful. Upon signing my lease they were not willing to work with me. I have put in a maintenance request for something being wrong and the maintenance people just left me a note saying… See More
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Previous Review· 01/15/2021
Verified Resident 794772 • vrp • 2017 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
Assigned parking is needed for ALL units - one per unit close to the building where there is no garage or carport. There's on unit that hasn't moved one of the two vehicles next to the building FOR GOING ON 5 MONTHS! Smoking outside my door… See More
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3 Previous Reviews· Last 01/22/2021
Verified Resident 893927 • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
The contract snow plowing could be better. They don't use salt at all. The maintenance department used it when contract expired. I fell twice o sidewalk to apartment. I think contractor was not doing best. See More
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Verified Resident 791902 • vrp • 2019 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
It's great, well maintained and it is quiet, in a good location. Management is good with responding to you when you need them. Putting in a work order is easy and they handle it very fast and effective. See More
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Previous Review· 09/10/2020
Verified Resident 832924 • vrp • 2015 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
I love my apartment. There are many different styles of apartments in the complex to meet people's needs. It is close to shopping and activities. You can safely walk on the area. The grounds are well maintained and taken care of. See More
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2 Previous Reviews· Last 01/15/2021
Verified Resident 791613 • vrp • 2018 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
The grounds are well maintained, snow removal promptly completed. Indoor maintenance promptly attended to when necessary. I live in the ground floor and although there is a tenant upstairs, I hardly hear any noise, and none from side and back tenants either. I'm ver happy living… See More
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3 Previous Reviews· Last 01/15/2021
Verified Resident 835220 • vrp • 2020 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2021
I have really enjoyed living at Harbor Ridge. We've found it to be a quiet, friendly place; we haven't had the chance to get to know our neighbors much at all this year (thank you, covid), but every small interaction has been very pleasant. Maintenance issues… See More
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Previous Review· 10/22/2020
Verified Resident 870570 • vrp • 2016 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/05/2021
My appliances are very old and the request to look at or replace them is pretty much ignored by the office even though I have been here several years and my rent has increased EVERY year that I have been here. The maintenance guys, snow cleanup… See More
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Verified Resident • vrp • 2018 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/01/2021
It's a great location, and the apartments are large. Grounds are will maintained, however the apartments themselves are in serious need of some major updating. The apartments are "grandfathered" in on the electrical code, so there aren't GFCIs on the outlets by the sinks in either… See More
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Harbour Ridge Apartments Manager
02/01/2021
Please let us know how we can make your time here more enjoyable. We always appreciate feedback from residents, and we are here to listen if you would like to reach out. Thank you for your input.
Verified Resident • vrp • 2019 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/29/2021
The apartments themselves are very quiet. You can't really hear other people (unless in your living room, but it is minimal). If I shut my bedroom door, I can't hear anything. You can have pets but will have to pay a security deposit and a monthly… See More
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Harbour Ridge Apartments Manager
02/01/2021
Please let us know how we can make your time here more enjoyable. We always appreciate feedback from residents, and we are here to listen if you would like to reach out. Thank you for your input.
Previous Review· 10/30/2020
Verified Resident • vrp • 2020 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/26/2021
Something that has been lacking is the availability of a working washing machine. The machine available for my use has been broken more than it has worked in the year I have lived here. The machine has been fixed several times and has always broken again… See More
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Harbour Ridge Apartments Manager
02/01/2021
Please let us know how we can make your time here more enjoyable. We always appreciate feedback from residents, and we are here to listen if you would like to reach out. Thank you for your input.
Previous Review· 09/10/2020
Verified Resident • vrp • 2014 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2021
It's been a very good pleasant experience.. We love how quiet it is and when something is needed the staff is very prompt and helpful..We also love the convenience of the parking and that it's so close to the building.. See More
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Harbour Ridge Apartments Manager
02/01/2021
Thank you so much for your positive remarks! We are always here to help you feel at home.
2 Previous Reviews· Last 10/17/2020
Verified Resident • vrp • 2019 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2021
The people are all pretty nice, nice neighborhood, pretty clean inside and outside the apartments, and great location. Maintenance takes way longer than it should though and they take forever to actually get to you. See More
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Harbour Ridge Apartments Manager
02/01/2021
Please let us know how we can make your time here more enjoyable. We always appreciate feedback from residents, and we are here to listen if you would like to reach out. Thank you for your input.
Previous Review· 11/02/2020
Verified Resident • vrp • 2019 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2021
All is Good, Maint. is great! Office staff is very helpful !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! See More
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Harbour Ridge Apartments Manager
02/01/2021
Thank you so much for your positive remarks! We are always here to help you feel at home.
Previous Review· 10/15/2020
Verified Resident • vrp • 2015 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2021
I love how quiet and clean the whole complex is. I refer people to you all the time. I could use a new stove and fridge. The freezer doesn't freeze the best and the burners don't always work. But the community is nice and safe. See More
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Harbour Ridge Apartments Manager
02/01/2021
Please let us know how we can make your time here more enjoyable. We always appreciate feedback from residents, and we are here to listen if you would like to reach out. Thank you for your input.
Previous Review· 09/10/2020
Verified Resident • vrp • 1999 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2021
I moved in 1997 and have been very happy with the quality of life and the amazing staff. The response time from maintenance with Bob and his staff and Wendy who has been incredible who has always been there for me along with the office staff… See More
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Harbour Ridge Apartments Manager
02/01/2021
Thank you for sharing your thoughtful review! We are always here for you!
Previous Review· 10/15/2020
Verified Resident • vrp • 2018 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2021
A positive experience with a friendly customer service oriented office & maintenance staff. The snow removal services are prompt and courteous. The community is quiet and very peaceful. Remnants are courteous of others See More
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Harbour Ridge Apartments Manager
01/25/2021
Thank you for sharing your thoughtful review! We are always here for you!
Previous Review· 10/15/2020
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
- Washer/Dryer Connections
Parking
- Carport
General
- Clubhouse
- Fitness Center
- On-Site Maintenance
- Tennis Court
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
$880
- SQ. FT.
550
- AvailableAvail.
N/A
- Model
Crystal
Contact Property
- PricePrice
$890 - $900
- SQ. FT.
453
- AvailableAvail.
N/A
- Model
Glen
Contact Property
- PricePrice
$910
- SQ. FT.
607
- AvailableAvail.
N/A
- Model
Arcadia
Contact Property
- PricePrice
$960
- SQ. FT.
685
- AvailableAvail.
N/A
- Model
Bellaire
Contact Property
- PricePrice
$1,020 - $1,120
- SQ. FT.
740
- AvailableAvail.
N/A
- Model
Bear
Contact Property
- PricePrice
$1,120 - $1,220
- SQ. FT.
935
- AvailableAvail.
N/A
- Model
Elk
Contact Property
2 Bedrooms, 1 Bathroom
- PricePrice
$955 - $990
- SQ. FT.
800
- AvailableAvail.
N/A
- Model
Boardman
Contact Property
- PricePrice
$1,025
- SQ. FT.
972
- AvailableAvail.
N/A
- Model
Keystone
Contact Property
2 Bedrooms, 2 Bathrooms
- PricePrice
$995
- SQ. FT.
906
- AvailableAvail.
N/A
- Model
Cedar
Contact Property
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
At Harbour Ridge, you can live in the midst of one of Michigan's premier vacation destinations. Delight in a luxury apartment community with a charming village atmosphere. Choose from an array of floor plans with all the features and amenities of luxury at an unmatched value. A leisurely lifestyle is waiting for you at Harbour Ridge.
Office Hours
- Sunday: Closed
- Monday - Friday: 08:00 AM - 05:00 PM
- Saturday: Closed
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Frequently Asked
What are noise levels like at Harbour Ridge Apartments?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Harbour Ridge Apartments?
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.
How safe is Harbour Ridge Apartments?
The community is rated 4/5 stars, which is considered being very safe on average.
The community is rated 4/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.
The community is rated 4/5 stars, which is considered being very effective on average.
How often does management engage with reviews?
Managers have responded to 63.64% of their community reviews in the past year.
Managers have responded to 63.64% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 53.69 days to their community reviews in the past year.
Managers have replied within 53.69 days to their community reviews in the past year.
Who manages Harbour Ridge Apartments?
Mountainview Properties, Inc.
Mountainview Properties, Inc.
What is the pet policy at Harbour Ridge Apartments?
No pet policy available
No pet policy available
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths
Harbour Ridge Apartments Gallery
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Resident Uploaded Photos
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Harbour Ridge Apartments is a 453 - 972 sqft apartment in Traverse City in zip code 49684. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $880 - $1,220. Nearby cities include Manistee, Scottville, Cadillac, Ludington, and Baldwin. 49685, 49646, 49659, 49601, and 49727 are nearby zip codes.
