Charter Square Apartments

2860 Charter Boulevard, Troy, MI 48083
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ApartmentRatings Property Breakdown

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4.0National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
3.5
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.4
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.2
Work Order
Our team's performance in responding to service requests.
77%RECOMMENDED
THIS PROPERTY
VS
71%CITY AVERAGE

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Charter Square Apartments Manager

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Verified Resident 710170 2019 Not Recommended
Reviewed 10/25/2019
Average , maintenance is very poor. if we raise one compliant they will not fix at all , they will tell so many thing before we move in after we move in they will not consider your problems at all. staff is average .
Charter Square Apartments Manager11/14/2019

Hello. We're sorry to hear about your recent experience. Please contact our corporate office at 248.516.3245 so that we can further assist you.

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Verified Resident 705573 2019 Not Recommended
Reviewed 10/11/2019
It has not been positive. I was really excited when I moved in here but several situations have caused me to be anxious for my lease to end. It will be a long 6 months. I dont feel it is as welcoming as it is advertised… See More
Charter Square Apartments Manager11/01/2019

Hello. We're sorry to hear about your experience and we'd love the chance to improve our service. Please contact our corporate office at 248.516.3245.

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Verified Resident 701073 2019 Recommended
Reviewed 09/30/2019
Boiler had a problem and I couldn't relight. I called the office in the morning, and the maintenance staff came in the afternoon. I was happy to use shower soon. But another problem of flooding still exist. I think they were aware of flooding when they… See More
Charter Square Apartments Manager10/13/2019

Thank you for your feedback. Please contact the leasing office so that we can fix the flooding.

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Verified Resident 695414 2019 Recommended
Reviewed 09/16/2019
I love it here. The best choice I could have made for my family. Its a home without all the hassle of being a home owner. This community offers so much and surrounded by everything . Shopping and entertainment.
Charter Square Apartments Manager09/25/2019

Thank you for your feedback! We're glad to hear that you're pleased with the community and convenience that Charter Square offers. We look forward to your continued residency with us.

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Verified Resident 692324 2018 - 2019 Recommended
Reviewed 09/09/2019
We are happy to leave in this community. But the staff in leasing office are not respond properly to our problems. We had reported the same ccomplaints more than three times.Still they didn't. Each and every time we need to contact the manager. Other staffs are… See More
Charter Square Apartments Manager09/13/2019

Thank you for your feedback. We're sorry to hear about your experience. Please contact our corporate office at 248.516.3245 so that we can further assist you. Thank you.

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Verified Resident 676684 2018 - 2019 Recommended
Reviewed 08/09/2019
Good apartment community to live.. Rent is on high range however very convenient location and Maintenance staff are very friendly.. It would be good if we can get some community garden like the way how other apartments do
Charter Square Apartments Manager08/14/2019

Thank you for your feedback. We will pass your suggestion of a community garden along to the management team for further consideration. Thank you!

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Verified Resident 674206 2008 - 2019 Recommended
Reviewed 08/05/2019
I will live here 11 years Very good for me good community good maintenance good supporting staff or Stop also very good community people also very good good experience a good display in are you good playing around also good good sidewalk See More
Charter Square Apartments Manager08/14/2019

Thank you for your feedback! And thank you for being a long term resident of Charter Square Apartments! We appreciate your residency with us!

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Verified Resident 664869 2019 Recommended
Reviewed 07/15/2019
The apartments are decent. Unfortunately whoever lived in my apartment previously had a roach problem and now I'm spotting then here and there. I will give it a couple of extermination attempts before conceding that I wouldn't recommend living here. For the price of the rent… See More
Charter Square Apartments Manager07/26/2019

Hello. We're sorry to hear about your issue. We take pest matters very seriously so please contact our regional office at 248.516.3245 so that we can assist you. Thank you.

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Verified Resident 661817 2018 - 2019 Recommended
Reviewed 07/08/2019
Staff is very helpful in the office, and they often put events together for free. Painting with a twist, breakfast, donuts, etc. They do a great job. It seems the maintenance staff is lacking though. We put in a request to fix a dead smoke alarm(in… See More
Charter Square Apartments Manager07/24/2019

Thank you for your feedback. Please contact the leasing office to report the incident so that we can further assist you.

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Verified Resident 658983 2019 Recommended
Reviewed 07/01/2019
Good community, nice place for kids. I recommend this community to my friends. Schools are nearby and other commodities are closer enough. Play area is wider enough and clean. Maintenance and people are more supportive. See More
Charter Square Apartments Manager07/24/2019

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Verified Resident 656778 2019 Recommended
Reviewed 06/25/2019
The beginning was awesome and even communication with my leasing agent. Just getting my place serviced how it should be has me shaking and hoping I made the right decision to move here and not another place I was debating between
Charter Square Apartments Manager07/24/2019

Thank you for your feedback. It is our goal to respond to all service request within 48 hours. If you have any issues with getting your maintenance request resolved, please contact the corporate office at 248.516.3245.

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Verified Resident 656320 2018 - 2019 Recommended
Reviewed 06/24/2019
I like this community becuase its very safe place for my family. Its very decent place with all of good peoples and may shops are near by too. The amenties here are admireable. staffs are very good. all the issues are sorted out immediately. Its my… See More
Charter Square Apartments Manager07/24/2019

Thank you for your feedback! We're glad that you're enjoying the amenities at Charter Square Apartments.

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Verified Resident 600386 2018 - 2019 Recommended
Reviewed 02/04/2019
Very responsive management ! Area is very clean and updated ! There is a common area for families to play games, B-B-Q together. We felt safe in the complex and surrounding area. Very easy access to express way. See More
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Verified Resident 596602 2019 Recommended
Reviewed 01/24/2019
I've living in Charter Square for about 8 months and I can conclude that these apartments are awesome! My apartment is close to the pool and I haven't had any noise problems. The neighbors are kind and I've hosted some reunions without problem. Staff is nice,… See More
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Verified Resident 578900 2018 Not Recommended
Reviewed 12/03/2018
Office staff is helpful and understanding of some situations. I leased a ground floor apartment with an updated kitchen, but the bathrooms, drafty front door, drafty windows, and building carpet can use an upgrade. The "new" shared washers and dryers for the entire building are not… See More
Charter Square Apartments Manager12/08/2018

Hello and thank you for your feedback. We're sorry to hear about the problems that you're experiencing. Please contact our corporate office at 248.516.3245 so that we can further assist you.

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Verified Resident 573807 2015 - 2018 Recommended
Reviewed 11/21/2018
All in all it is good experience , very good complex , very safe living environment, , enjoy the pool in summer time , quite, family atmosphere, close to the highway , have no negative regarding any thing during the last 3 years
Charter Square Apartments Manager11/27/2018

Thank you for your review. We're happy that you're pleased with the amenities and customer services that's provided at Charter Square.

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Verified Resident 571706 2017 - 2018 Recommended
Reviewed 11/15/2018
Great community experience. Resident events monthly. Work orders are completed in a timely fashion and the office staff is knowledgeable and friendly. Best schools in the state and plenty of restaurants and entertainment in walking distance. Enjoyed my summers relaxing at the pool after work and… See More
Charter Square Apartments Manager11/26/2018

Thank you for the 5-star rating! We are happy that you're pleased with the amenities and services offered by Charter Square Apartments.

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Verified Resident 569047 2018 Recommended
Reviewed 11/09/2018
The leasing process was smooth, they already made all printed copies ready and highlighted the most important points.It took around 20minute roughly to go through all the paperwork and sign a lease. Unfortunately, they provided only one key at the time of move-in. However, on the… See More
Charter Square Apartments Manager11/14/2018

Thank you for the 4-star rating! We're happy that you're pleased with the service and processes of Charter Square Apartments. If you ever need any additional assistance, please don't hesitate to contact us. We're here and happy to help.

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Verified Resident 553508 2018 Recommended
Reviewed 10/10/2018
Nice people and excellent location. The neighbors are courteous and the best thing is how family oriented and kid-friendly the community is. This is a very safe place for children. Bikes left outside are not stolen.
Charter Square Apartments Manager10/27/2018

Thank you for the 4-star rating! We appreciate your feedback and we're glad yo have you as a resident.

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Resident 2018 Not Recommended
Reviewed 10/06/2018
we just moved in and are dealing with bugs from third day. Its a puzzle why pest control treatment was not done before we moved in,when the apartment was vacant. we disposed off sofa on fourth day. now we have to deal with it (a month… See More
Charter Square Apartments Manager10/27/2018

Hello and thank you for your feedback. We're sorry to hear about the problems you're experiencing. Please contact the corporate office at 248.516.3245 so that we can assist you. Thank you.

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Verified Resident 233501 2018 Recommended
Reviewed 10/05/2018
I love our townhouse! It's spacious, the staff is always friendly and attentive. Maintenance are professional and on call 24 hours for emergencies. It's worth every dollar, I only wish I would have moved in sooner.
Charter Square Apartments Manager10/27/2018

Thank you for the 5-star rating! We appreciate your feedback and we're glad to have you as a resident!

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Verified Resident 542355 2018 Recommended
Reviewed 09/12/2018
i have just joined and i dont know much i have just joined and i dont know much i have just joined and i dont know much i have just joined and i dont know much i have just joined and i dont know much i… See More
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Verified Resident 541424 2018 Recommended
Reviewed 09/10/2018
Maintenance crew is very fast, you just depend on the front desk people at the clubhouse to put in reports soon. Some of them (Shante) are really good and provide excellent service; others, you have to ask them more than once. See More
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Verified Resident 538201 2012 - 2018 Recommended
Reviewed 09/05/2018
Good maintenance. Kitchen appliances would be more modern. Rooms are small, but the basement in townhouse is very helpful. I wish they took better care of the lawns and provide recycling of garbage. Also better isolation of garbage bins might help to keep the territory cleaner.… See More
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Verified Resident 534125 2016 - 2018 Recommended
Reviewed 08/29/2018
Good service..recent staff is very cooperative ..leasing office Shante can suggest you correct apartment..Maintenance team is very quick ..fixes problem in no time..this team gained faith in last ew months
Charter Square Apartments Manager09/11/2018

Thank you for the 5-star rating! We're happy that you're pleased with the customer services and amenities that we offer at Charter Square Apartments. We truly appreciate your feedback. If you ever need any assistance, please don't hesitate to contact us. We're here to help. Thank you!

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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $1,235

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $1,060

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,276

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price

    $1,314

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,429

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 1 Bathroom

  • Price

    $1,338

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

3 Bedrooms, 1.5 Bathrooms

  • Price

    $1,617

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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Charter Square Apartments is an apartment in Troy in zip code 48083. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,060 - $1,617. Nearby cities include Clawson, Birmingham, Royal Oak, Madison Heights, and Berkley. 48310, 48017, 48071, 48084, and 48098 are nearby zip codes.

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Charter Square Apartments

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