Ratings & Prices for Kirkway Apartments, Washington, MI

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.6
Safety	4.7
Office Staff	4.8
Maintenance	4.9
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	37

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2.08 days

Ratings & Reviews (244 Reviews)

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[email protected] 558168 • vrp • 2016 - 2020

12/05/2020

I did like this apartment house until they expanded. The streets are now long and lots of speeding. In 2019 and 2020 I had four electric bills over $200 and one over $300. I was told that they would review this when I moved out. After… See More

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Kirkway Apartments Manager

12/08/2020

Thank you for your review and helpful comments. While I realize that our growing community brought changes that did not appeal to everyone, we truly enjoyed having you here the past 4 years and hope that you are enjoying your new home. I apologize for the delayed response regarding the utility bills that you have mentioned; however, COVID-19 has caused set-backs in accessing the information needed in order make an educated decision that would render any possible refund or adjustment. DTE is operating with decreased staff has not been able to identify any specific reason for the increased charges, other that the excessive and consistent high temperatures during the last two summers. With the cooler temperatures upon us, it is difficult to compare usage with the current residents; as the air conditioner is no longer being used as it was in your final weeks here in the community. A full move-out inspection was completed following your move out and there was nothing found that would indicate a cause for added usage. Should DTE determine a cause that has not yet been identified, I will contact you and follow up as information becomes available. I thank you again for your review and wish you all the best and a very happy holiday season in your new home. Sincerely, Linda Graham, Property Manager

Verified Resident 830033 • vrp • 2020

10/07/2020

This is a great community to live in. Especially for families, my kids feel safe and play outside for hours. The amenities and maintenance do a wonderful job here. All of my requests are taken care of right away. My kids and I are very happy… See More

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Kirkway Apartments Manager

10/12/2020

Thank you so much for your review. It is so great to hear that you and your family are enjoying the community and are happy here in the Kirkway neighborhood. Thank you again, Linda Graham Property Manager

Verified Resident 829904 • vrp • 2020

10/07/2020

VERY NICE AND CLEAN AND LIKE THE WATER AREA AND WALKING AROUND THE COMMUNITY..MY MOM LIKES TAKING WALKS IN THE COMMUNITY JUST WOULD LIKE THE COST TO BE MORE AFFORDABLE AS THESE TIMES IS HARDER AND MORE CHALLENGING

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Kirkway Apartments Manager

10/07/2020

Thank you for your review. I am glad to know that you and your mother are getting out for walks and enjoying the many amenities offered here in the neighborhood. Be sure to stop over at the firepit on one of these beautiful fall weekends ahead of us. Thank you also for your comment on the cost. Please know that we work hard to maintain the property and limit any added cost as much as possible; however, we too have experience increased costs for services such as lawn care, snow removal; irrigation and rubbish removal. I assure you that we will continue to provide you with the beautiful home and customer service that you expect and deserve and will do so while maintaining competitive rents. Thank you again, Linda Graham Property Manager

Verified Resident 829901 • vrp • 2019 - 2020

10/07/2020

We relocated here after a cross country move and love the location. Having access to the pool is great and workout room. The community building is available for parties, love the pet friendliness of the neighborhood.

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Kirkway Apartments Manager

10/07/2020

Thank you for taking the time to provide your review and very valuable comments. It is so great to know that you were able to settle in when you arrived to Michigan and that you are enjoying the community and all that is offered here in the Kirkway neighborhood. Thank you, Linda Graham Property Manager

Verified Resident 311339 • vrp • 2019 - 2020

10/07/2020

Pleasant experience nice staff prompt service and pet friendly very close to parks and activities small town feel here in Washington but close to all popular stores great and diverse restaurants and groceries See More

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Kirkway Apartments Manager

10/07/2020

Thank you for your review. I am so pleased to know that you are happy with the service and pet friendly features here in the community and that you find real value in the parks, shops and businesses in the surrounding area. We appreciate you and look forward to having you in the neighborhood. Sincerely, Linda Graham Property Manager

Verified Resident 829832 • vrp • 2018 - 2020

10/07/2020

Nice community with spacious apartments. Having a dog park is a plus for four-legged family members. The community pool is a great amenity to have during the summer months. Close to shopping and restaurants and a bike trail.

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Kirkway Apartments Manager

10/07/2020

Thank you for your review and for pointing out the features and amenities that are most important to you. We appreciate you and hope that you continue to enjoy your home here in the Kirkway neighborhood.

Verified Resident 829592 • vrp • 2018 - 2020

10/06/2020

Kirkway has really created a community. It's an attractive and safe neighborhood with lots of friendly people. The dog park and village green space with new patio, fire pit and grills are terrific amenities. The resident portal app is a very convenient way to pay rent… See More

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Kirkway Apartments Manager

10/07/2020

Thank you so much for your review and for the five-star rating!! It is always great to hear from our residents and to have the opportunity to learn what is most important to them here in the community. It sounds as if Kirkway was the perfect choice for you and we are so pleased that you chose Kirkway as your home. We appreciate you and the opportunity to provide you with a comfortable home and beautiful community and look forward to having you here in the neighborhood. Thank you, Linda Graham Property Manager

Verified Resident 553156 • vrp • 2018 - 2020

10/06/2020

Great community! Close to many business'. Safe environment! Extremely kid and pet friendly! Amazing school district. Alot of activites for the whole family close by. Would definitely recommend to families with children and pets. See More

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Kirkway Apartments Manager

10/07/2020

Thank you so much for your review and your recommendation of our beautiful community. I am so pleased to know that you are enjoying the community and the many features and amenities that we offer. Thank you, Linda Graham Property Manager

Verified Resident 829289 • vrp • 2019 - 2020

10/06/2020

everyone from the time we viewed the apartment has been friendly and extremely helpful. the complex is kept clean and safe. the community is a safe place to live and would highly recommend this community See More

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Kirkway Apartments Manager

10/13/2020

Hello and thank you for your review. I truly appreciate your feedback on what is most important to you here in the community and I am so pleased to know that you are comfortable in your home and are enjoying the neighborhood. Thank you, Linda Graham Property Manager

Verified Resident 827123 • vrp • 2018 - 2020

10/02/2020

These apartments are clean, cozy and quiet and they are kept up very well. The staff and maintenance personnel are always there for you and they are very nice, prompt, and professional. We would love to stay here but my husband and I are looking to… See More

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Kirkway Apartments Manager

10/06/2020

Thank you so much for your review and for sharing your kind words and comments about our beautiful community. Although you and your husband are in the process of searching for a home, I hope that you continue to enjoy the carefree lifestyle here in the Kirkway neighborhood for as long as time allows. Thank you, Linda Graham Property Manager

Verified Resident 826277 • vrp • 2019 - 2020

09/29/2020

It's great that they accept pets but not everyone picks up their pet waste and the emails you get from management make you worry about pets no longer being welcome. The ongoing construction is loud and can be distracting when working from home as well as… See More

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Kirkway Apartments Manager

09/30/2020

Thank you for bringing your concerns to my attention. Let me first address the topic of pet waste - Being a large community that allows larger dogs and up to 3 pets per household, it is important that we have a way to monitor the proper clean up and disposal of pet waste. Here at Kirkway we have implemented the Pet DNA program known as Poo Prints. This program allows us to properly identify those that are not picking up after their pets and then rightfully fine that resident for not following the community rules and pet policies. Dog owners receive 2 warnings that do include fines; and yes, a 3rd violation does result in the resident's loss of pet privileges where they either rehome their pet or must move off the property. This policy was put into place in the best interest of other pet owners and also for those residents that do not own a pet and do not care to have to deal with the pet waste of someone else's dog. This program has allowed us to welcome residents with up to 3 pets while still maintaining the grounds for everyone in the community. Recent COVID restrictions did prevent the direct contact involved in collecting the DNA; however, we are back on track and have made it a priority to collect all DNA swabs from those pets that moved into the community during the shut-down and we are once again able to send samples in for proper testing. Proper testing will result in less pet waste being left behind. Please contact myself or the management office if you continue to find pet waste left behind by others. With regard construction, I am pleased to announce that we are in the final phase of construction with anticipated completion of summer 2021. We will continue to work towards minimizing the disruption to others to the best of our ability. We appreciate your patience while we complete this final phase of our beautiful community and hope that you will continue to enjoy your home here in the Kirkway neighborhood. Thank you, Kirkway Management

Verified Resident 824485 • vrp • 2020

09/28/2020

This place really is a "community". Residents are friendly and go out of their way to say hello. The office staff and maintenance crew are best in class!! The dog-friendly environment is wonderful. No weight limitations, doggie clean-up stations that they keep stocked, and a dog… See More

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Kirkway Apartments Manager

10/06/2020

Thank you for your review and the five-star rating! Our residents are our main priority and it is always great to hear how much the appreciate and make use of the features and amenities the we offer here in the community. Our four-legged residents are important too and we enjoy the opportunity to provide them with the gated dog run, well stock ed pet stations and lots of room to walk and get plenty of exercise. Thank you again Linda Graham Property Manager

Verified Resident 824363 • vrp • 2020

09/28/2020

Okay. Wish they were accomodating in breaking lease. We bought a home and they are unwilling to break a lease. Also do not understand why there is after hours maintenance if they can't help with after hour lockouts. A policy that should be looked at.

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Kirkway Apartments Manager

09/28/2020

Thank you for your review and comments. It looks like you may have purchased a home shortly after you moved here to Kirkway and singed your lease. I would be happy to meet with you to discuss some options that would allow you to move into your new home but also minimize your exposure to lease break fees and continued rent charges on the lease that you signed at move in. Please call the office so that we can set up a time to discuss these options in more detail. We are very proud of our award-winning maintenance and after-hours emergency service and while we do not provide after-hours assistance with lock-outs we do provide after-hours assistance for No Heat, No Hot Water, Water Leak or non-working appliance. Perhaps we could offer you a spare key for emergencies. You are also able to program the key pad on your garage door in the case that you are left without a garage remote or do not have key access through your front door. You can request an extra key via a service request on the resident portal or I too am happy to make that request for you. Please let me know if I may be of further assistance. Thank you, Linda Graham Property Manager

Verified Resident 823099 • vrp • 2020

09/24/2020

Very nice. I enjoy the pool and it is never overly crowed and the people/tennants basically seem very approachable. Love that you allow pets and my country dog is learning a new life and adjusting. Very happy! See More

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Kirkway Apartments Manager

09/28/2020

Thank you! That is so great to hear. We appreciate you and we are grateful for the opportunity to provide you with a beautiful community and a comfortable home. Thank you, Linda Graham Property Manager

Verified Resident 822949 • vrp • 2020

09/23/2020

Great Community with wonderful staff and maintenance team. Ready to assist with anything you need! Neighbors are friendly and courteous. The area is good for walking, jogging, riding bikes, etc. Great shopping stores and restaurants nearby. See More

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Kirkway Apartments Manager

09/28/2020

Thank you for taking the time to provide your review and comments. It is always so great to hear from our residents and to know that they are comfortable in their home and are truly enjoying the neighborhood and surrounding community. We appreciate you and look forward to having you as a part of our community for years to come. Linda Graham Property Manager

Verified Resident 822819 • vrp • 2019 - 2020

09/23/2020

Nice family oriented community and close to shopping, restaurants, good school districts with a small town flare................................................ ............................................. See More

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Kirkway Apartments Manager

09/28/2020

Thank you for your review. I am pleased to know that you are comfortable here in the community and that you have found so much value in the surrounding area. There are so many new shops opening up and tons of new restaurants as well. I hope that you continue to enjoy the Washington Twp / Romeo community and that you are a part of our community for many years. Thank you, Linda Graham Property Manager

Verified Resident 822792 • vrp • 2018 - 2020

09/23/2020

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Kirkway Apartments Manager

09/28/2020

I wanted to thank you for the 4.5 stars; however, it appears that there was some sort of technical error when you went to provide your comments. Perhaps you would want to provide comments on our website through the resident portal. Either way, thank you again for the rating and I hope that you are enjoying your home here at Kirkway. Thank you, Linda Graham Property Manager

Verified Resident 822713 • vrp • 2019 - 2020

09/23/2020

Kirkway is a very safe and good community to reside in. Great for those with families or pets. There are several amenities that are unkept well. The staff are all very knowledgeable and willing to assist in any way that they can.

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Kirkway Apartments Manager

09/23/2020

Thank you for taking the time to provide your review. It is so great to know that you are pleased with the community and all of the features and amenities that are offered here at Kirkway. We appreciate you and look forward to having you here in the neighborhood for years to come. Thank you, Linda Graham Property Manager

Verified Resident 822566 • vrp • 2020

09/22/2020

It is a family friendly and pet friendly community. The amenities including the pool, outdoor area, playground and dog park are great. There are sidewalks throughout the community which are well maintained and kept clear for all to enjoy.

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Kirkway Apartments Manager

09/23/2020

Thank you for your review and comments. We enjoy the opportunity to hear from our residents and how much they enjoy the amenities that we offer. We appreciate you and hope that you continue to enjoy the neighborhood and the carefree lifestyle that it offers. Thank you, Linda Graham Property Manager

Verified Resident 822388 • vrp • 2020

09/22/2020

What brought us to the Kirkway community in Washington Township was the spacious three bedroom townhouses that offered a full basement and a two car garage. We have found the unit to be comfortable and very quiet.

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Kirkway Apartments Manager

09/23/2020

Thank you for your review. It is great to know that Kirkway has everything that you were looking for and that you are so happy here in the neighborhood. On behalf of the entire Kirkway Team, we look forward to having you here as a part of our community and appreciate the opportunity to make Kirkway your home. Thank you, Linda Graham Property Manager

Verified Resident 822338 • vrp • 2016 - 2020

09/22/2020

I moved in in 2016 and feel very comfortable here. I literally love everything. Great community, very close to shopping stores and nice bike trails. The office and maintenance staff are very professional and always very helpful.

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Kirkway Apartments Manager

09/23/2020

Thank you for your review and thank you being a part of our community for the past 4 years. We appreciate you and appreciate the opportunity to provide you with a beautiful neighborhood and a comfortable home. Thank you, Linda Graham Property Manager

Verified Resident 821304 • vrp • 2019 - 2020

09/21/2020

Kirkway is one of the best communities in the Washington/Romeo area. The homes are spacious, well maintained, stylish and comfortable. The staff in both the office and the maintenance grew are wonderful. Ready to meet your needs. The amenities are wonderful. From the pool and fitness… See More

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Kirkway Apartments Manager

09/22/2020

Thank you for taking the time to provide your review and comments about the community and thanks so much for recommending Kirkway to others. We are very proud of our community and the service we provide and we appreciate the opportunity to provide you with a beautiful neighborhood and a comfortable home for you and your family. Thank you, Linda Graham Property Manager

Verified Resident 819663 • vrp • 2020

09/17/2020

5 stars across the board! The office staff made the rental process very easy (considering we were coming from another state) and were always available. The community is beautiful. Lots of apartment models to choose from. Rent price is reasonable for what you get.

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Kirkway Apartments Manager

09/17/2020

Thank you so very much for your review. I am so pleased to know that you are happy here in the community and are loving your new home. I assure you that we will continue to make Kirkway the perfect home for you and your family and provide you with the quality customer service that you deserve. Thank you, Linda Graham Property Manager

Verified Resident 819658 • vrp • 2020

09/17/2020

This is a lovely community to live in. Very family friendly with lots of amenities to enjoy. The townhouse style is quite appealing. There are plenty of configurations to choose from. The grounds are well maintained.

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Kirkway Apartments Manager

09/17/2020

Thank you for your review and kind comments. We love hearing from our residents and how much they enjoy the community and the features that benefit them the most. On behalf of the entire Kirkway Team, we appreciate you and we are so pleased to have you here in the neighborhood. Thank you, Linda Graham Property Manager

Verified Resident 819370 • vrp • 2020

09/16/2020

We have a 70lb Golden Doodle! Finding a community that would allow him was difficult, but when we found Kirkway it checked all of our boxes including the dog! Great community, amenities, maintenance and floor plans! They even have many pet waste stations throughout the community… See More

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Kirkway Apartments Manager

09/17/2020

Thank you for your review. It is great to know that Kirkway has been the perfect place for you to call home. I am pleased to know that you, your family and your precious Golden Doodle are happy and comfortable here in the neighborhood. We appreciate you and are happy to have you here at Kirkway. Thank you, Linda Graham Property Manager

•

Updated Review

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Features & Amenities

Laundry

Washer/Dryer

Parking

Garage

General

24-Hour Management Availability
Additional Storage
Air Conditioner
Balcony
Business Center
Cable & Satellite
Ceramic Flooring
Clubhouse
Crown Molding
Curbside Trash Collection
Dog Park
Fitness Center
Furnished
Large Closets
Library
Maple Cabinetry
Plush Neutral Carpet
Pool
Private Basement
Private Entrances
Resident Social Events
Swimming Pool and BBQ Area
Townhome Style Apartments
Valet Dry Cleaning Service
Whirlpool Appliances
Window Coverings

Pets

Cats Allowed
Pet Limit: 3
Comments: Call for Details and Restrictions.
Dogs Allowed
Pet Limit: 3
Comments: Call for Details and Restrictions

Floor Plans & Pricing

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,515
SQ. FT.
1,577
Available
Avail.
N/A
Model
NEW!! Dover 2b TH

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2 Bedrooms, 2 Bathrooms

Price
Price
$1,549
SQ. FT.
1,020
Available
Avail.
N/A
Model
Woodward 2b ranch

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2 Bedrooms, 2.5 Bathrooms

Price
Price
$1,589
SQ. FT.
1,395
Available
Avail.
N/A
Model
Monroe 2b TH

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Price
Price
$1,595
SQ. FT.
1,577
Available
Avail.
5 Units
Model
Edinburgh

View Floor Plan

Price
Price
$1,674
SQ. FT.
1,360
Available
Avail.
N/A
Model
Lafayette 2b TH loft

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Price
Price
$1,675
SQ. FT.
1,609
Available
Avail.
N/A
Model
NEW!! Bristol 2b TH

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Price
Price
$1,699
SQ. FT.
1,567
Available
Avail.
N/A
Model
"NEW" Lancaster 2b TH

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Price
Price
$1,715
SQ. FT.
1,360
Available
Avail.
1 Units
Model
Whitney 2b TH

View Floor Plan

Price
Price
$1,749
SQ. FT.
1,552
Available
Avail.
N/A
Model
Ellsworth 2b TH

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3 Bedrooms, 2 Bathrooms

Price
Price
$1,629
SQ. FT.
1,560
Available
Avail.
N/A
Model
Ambassador 3b ranch

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3 Bedrooms, 2.5 Bathrooms

Price
Price
$1,794
SQ. FT.
1,590
Available
Avail.
N/A
Model
Riverview 3b TH

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Price
Price
$1,939 - $1,959
SQ. FT.
1,812
Available
Avail.
2 Units
Model
Cambridge 3b TH

View Floor Plan

Price
Price
$2,149
SQ. FT.
1,940
Available
Avail.
N/A
Model
NEW !! Wakefield 3b TH

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

The Apartments at Kirkway, located in Washington Township, just minutes from major freeways, world class shopping, unique restaurants and entertainment venues. We offer spacious two and three bedroom floor plans, each with their own private basement and attached one or two car garage. Each apartment home includes a full size washer and dryer in every apartment. The site offers a beautiful clubhouse with a 24-hour fitness facility, business center, and heated swimming pool. We are pet friendly.

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Frequently Asked

What are noise levels like at Kirkway Apartments?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Kirkway Apartments?
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How safe is Kirkway Apartments?
The community is rated 4.7/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.9/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 2.08 days to their community reviews in the past year.

Who manages Kirkway Apartments?
Lombardo Companies

What is the pet policy at Kirkway Apartments?
Cats Allowed
Pet Limit: 3
Comments: Call for Details and Restrictions.
Dogs Allowed
Pet Limit: 3
Comments: Call for Details and Restrictions

What types of floor plans are available?
2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 2 Baths and 3 Beds, 2.5 Baths