Review History for anonymous

Cass Lake Shore Club


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anonymous

Resident 2012

8/9/2012

I moved in 2 1/2 months ago and have had my carpet cleaned three times. Twice by management and once by a reputable, well known company. They stated that the foul odor in my carpet is coming from a bacteria. They stated should be removed and replaced. Management feels since they offered to reclean, I should be happy and just go away. IT SMELLS and they refuse to do anything about it. They won't offer to move me, I can't get out of my lease unless they have another tenant, and they refuse to replace the carpet. The manager is so rude and keeps sending me letters insisting he will do nothing. You try to call Corporate and write a letter to the next in command but guess what, you get the rude Manager again. I spoke to the maintenance man and he claims they had to hire a new carpet company in mid May due to complaints but when you ask "C------" the manager, they claim they have no such maintenance man and I must be wrong. As a renter, I have "rights" too so this is not over. I would not refer this complex to anyone...mainly due to the manager. I am surely not getting what I signed for in my lease.

    Review 23 out of 150

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    Cass Lake Shore Club

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