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Country Court
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Thank you for bringing your concerns to our attention. Our staff will certainly look into your concerns about snow removal and overall appearance of the laundry room and the community grounds. We are unaware of any vandalism on the pool; once we uncover the pool, we will address any such eyesores. In regards to criminal activity within the community, without specifics, management may or may not be able to respond but we ask you to understand anytime you have a concern, it is your right to come to the office and voice those concerns. Again, there may be details that we might not be able to share, but we can discuss with you our plan of action. As far as the tragic incident of someone losing their life, which occurred quite some time ago, Country Court had no involvement in this horrible occurrence and our deepest condolences and sympathies go to the family and loved ones of the victim. We extended our fullest cooperation to the local law enforcement agencies. We do care about our residents and this community and hope that this poster will talk with management about their concerns.
Thank you for your feedback. We are here to serve our residents and appreciate any and all communication allowing us the opportunity to create positive experiences for our residents.
We apologize that your experience at Country Court has not been positive. The management of your apartment community continues to work diligently with the Westland law enforcement agencies to address the types of issues that are plaguing apartment communities in the area. Any specific information you can share with the management and or local police assists in the efforts to make Country Court a place you feel comfortable in calling home. Country Court has adopted a zero tolerance policy towards crime and we hope you understand that this effort takes time and everyone working together to achieve. You mentioned issues with cabinets, carpet and door handles, but in the past tense. If you are having issues of a maintenance nature, please let the office know and one of our service techs will address these issues for you.
On behalf of the management of Country Court Apartments, we need the public to know that we do perform, as authorized background checks on all of our prospective residents and this has been our on-going operating procedure. All issues concerning the well-being of our residents and community are things in which we regard with great concern. As is the case in any housing community, issues sometimes arise regarding guests, invited or not, and our policy of confronting these issues is of zero tolerance while working within the confines of the laws governing such activity. First and foremost, when a resident is being disturbed or is witness to illegal activity, we ask them to call the police first and after doing so, notify the management, providing as many details as possible and we will keep all information confidential. Management can only deal with what we are made aware of. Often times other types of laws govern us and although our actions may not appear to be immediate, we are working diligently to preserve the community of which the residents are the most important. Let us all work together to keep our community a place we can all call home.
$1,020
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1 Bedroom
$1,009
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2 Bedrooms
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Country Court