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Resident • 2017 - 2018 Not Recommended
Reviewed 01/20/2019
Good price and location, but the office staff is unprofessional and doesn't care about valid tenant complaints. Cigarette and marijuana smoke could be often smelled inside apartments, and although several tenants often complained, management did not correct the problem. As part of the contract, Princeton owes… See More
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Resident • 2018 Recommended
Reviewed 11/03/2018
Awesome staff, we got bumped 2 days before we were to move in at another place, and this community helped us so fast! We were able to get and see a new place in 1 day. They really care about there people. Cant thank them enough.… See More
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Lace1026 • Resident • 2017 - 2018 Recommended
Reviewed 10/13/2018
Jeanie is the best customer's service rep. She very nice and friendly. Whenever I need help she always the staff is fair. I haven't had any complaint so far and I would recommend Hawthorne apt to anybody
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Resident • 2017 - 2018 Recommended
Reviewed 07/26/2018
While living at Hawthorne Club Apartments I have felt very welcomed by the friendly staff and neighbors, safe, and it's a great location. Pricing is great and the area is quiet and relaxing. Love living here!
Hawthorne Club Apartments Manager08/08/2018
Hello! Thank you for your positive feedback - it is very appreciated! It is Princeton Management's goal to provide excellent customer service to our residents; I am glad we are succeeding at Hawthorne Club. If you ever have any needs with your apartment, please don't hesitate to contact the leasing office. Sincerely, Jacleen Churan Area Director Princeton Management
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Resident • 2018 Recommended
Reviewed 07/25/2018
I love this apartment community because I never had any issues, after living here for almost 5 years. The company and staff are great! If you want to live where you have a peace of mind with good neighbors... Live at Hawthorne Club Apartments!
Hawthorne Club Apartments Manager08/08/2018
Hello! Thank you for taking the time to write this positive feedback - it is very appreciated! I am glad your experience at Hawthorne has been a good one for almost 5 years and that the team there is helpful, professional and courteous - this is exactly what Princeton Management stands for and we aim to give excellent customer care to each of our residents. I hope you are able to live with us at Hawthorne for years to come! If you ever have any needs, please feel free to contact the leasing office. Sincerely, Jacleen Churan Area Director Princeton Management
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Michele_P769 • Resident • 2012 - 2018 Not Recommended
Reviewed 01/21/2018
This is the worst apartment complex I've ever been in, the only reason I been here so long is that I'm a single mom with 3 kids and can't afford to move. This place is falling apart, literally there are cracks in the wall to where… See More
Hawthorne Club Apartments Manager08/08/2018
Dear Michele, Thank you for your feedback. It is appreciated and it is how we can improve our communities and our residents living experiences. I am sorry to hear that your experience at Hawthorne Club is so negative. Princeton Management puts a great deal of time, effort and money into their communities each year, and we are doing all we can to maintain both their appearance and function. We are implementing a window replacement program and can discuss your unit being one of the first we replace. While the turnover rate at the community might seem high, keep in mind that we also transfer within our company, and the new ladies in the office are the result of promotions to higher level positions within Princeton. Lastly, the City of Westland does inspect the community every two years and any deficiencies they note we are obligated to take care of. I am truly sorry your experience at Hawthorne is not a happy one and would love to meet with you to see if we can remedy this situation. Please feel free to contact Jeanie in the office and set up a time. Sincerely, Jacleen Churan Area Director
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Resident • 2016 - 2017 Not Recommended
Reviewed 04/03/2017
I moved in and I didn't even complete my lease. The windows are paper thin. I had towels frozen to my window all winter because they'd freeze at night, and there'd be a puddle in the day. I also had to put plastic over my windows… See More
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Disappointed2017 • Resident • 2016 - 2017 Not Recommended
Reviewed 03/11/2017
My family and I moved to these apartments in November 2016. When we came in to sign our lease, the lease consultant rushed us through the signing by saying: initial this, sign here! After moving into the unit, I complained to the leasing agents that this… See More
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Resident • 2013 - 2014 Not Recommended
Reviewed 01/02/2014
My windows are beyond leaking. I have been using a towel a night to clean my windows out. Both bedrooms and bathrooms are freezing and the window in the bathroom is leaking so bad that it is full of ice... In the inside...thick ice. I love… See More
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Resident • 2013 Not Recommended
Reviewed 12/25/2013
We just moved in and have a dog, so we are in the "animal," oh wait I mean pet apartments. Worst choice to move here ever. Maintenance gives excuses not to fix things, cops get called out constantly and when you call to suggest things for… See More
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worstrenter99 • Resident • 2013 Not Recommended
Reviewed 06/18/2013
this place is the worst. the staff are rude and dont care about anything. my car was hit in the parking lot and they could care less. there is mold and bed bugs everywhere. its always noisy. dont move in. they wouldn't even scratch my booty… See More
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Resident • 2007 - 2013 Recommended
Reviewed 03/06/2013
I have lived here with my family since 2007. I have been nothing but happy. The office staff has always been very friendly and very helpful. Anytime I've needed anything fixed, the maintenance has taken care of it right away. I would tell anyone looking for… See More
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Resident • 2008 - 2013 Recommended
Reviewed 01/26/2013
I lived at Hawthorne Club for 5 years. I have to be honest and say that I really enjoyed living here. I always felt safe. Even coming in at 2 or 3am. My downstairs neighbors were noisey at times but management took care of the issues.… See More
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Resident • 2008 - 2012 Not Recommended
Reviewed 09/26/2012
Do NOT make the mistake of moving into these apartments!! You will so regret it! I lived in these Apartments for 4 years and it was the worst 4 years of my life! I have never seen management do the things that they get away with… See More
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Resident • 2009 - 2011 Not Recommended
Reviewed 10/31/2011
MANAGEMENT IS HORRIBLE!!!THEY ARE LIARS AND THEIVES YESSS THE MAINTENANCE CAN NOT BE TRUSTED OR ANY OF THEIR STAFF FOR THAT MANNER!!!THIS HAS BEEN THEE WORST LIVING EXPERIENCE EVER!!I MEAN ID RATHER BE IN HELL THEN IN THESE APARTMENTS!!!!!!IF YOUR LOOKING FOR A PEACEFUL LIFE RUN… See More
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Resident • 2009 Not Recommended
Reviewed 07/24/2011
For one don't believe the apartment listing dish washers not all have them even when asking while viewing showcase apartment the management lies to you.Don't ask for help for repairs it will either take a day or two and then a band-aid put on it to… See More
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Resident • 2009 - 2010 Not Recommended
Reviewed 12/24/2010
This is by far the worst complex I have ever lived in. The office manager is horrible and treats tenants as if they are stupid. I have never felt more disrespected than I have by her. I mean the reason she has a paycheck is because… See More
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Inmichigan • Resident • 2008 - 2010 Recommended
Reviewed 11/01/2010
New management has done a wonderful job getting rid of the ------ trash that once occupied this complex. As the old saying goes "you can take the hoodrat out of the ------ but can never take the ------ out of the hoodrat". Keep up the good… See More
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Resident • 2009 - 2010 Not Recommended
Reviewed 02/26/2010
This used to be an ok just ok place to live last summer but we have had so many decent people move out and ------ people move in there has been three break ins in my building which is just covered up. My car was broken… See More
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Resident • 2010 Not Recommended
Reviewed 01/28/2010
This is by far the worst place I've ever rented! Yes, the comments below are 100% true about the trash and drug dealers... I don't feel safe living here! And they say the Heat is included in rent... do they mean heat that doesn't work? I… See More
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Resident • 2005 - 2009 Not Recommended
Reviewed 12/04/2009
What can I say worst place I have ever rented. I agree with the last person's post, there are drug dealers at corners, my neighbor has been robbed twice the last time they carried the furniture right out the door and no one thought anything of… See More
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Resident • 2009 Recommended
Reviewed 11/30/2009
Hawthorne Club is a very pleasant place to live. Over the past eight months, the manager and staff hae made me very happy. The property is well managed, has a nice laundry facility, and is nicely landscaped. The management team is always on top of any… See More
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Resident • 2003 - 2009 Not Recommended
Reviewed 11/30/2009
The post below is absolutly written by then mangement team. The landscaping when you pull in is a pile of dirt nothing more with plants in it. Going through the hallways there is graffiti and trash back where the broilers are. Mangement has not been ran… See More
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hawthorneclud • Resident • 2008 - 2009 Not Recommended
Reviewed 05/06/2009
I agree this place is becoming really run down. The staff a rude and have a dont care attitude. The grounds are unkept. Windows are old.
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Resident • 2007 - 2008 Not Recommended
Reviewed 04/27/2008
This is one of the worst apartment's I've lived in. We have had so much trouble this place. First off we had a huge bee's nest in our ceiling and we had to have it cut out. They did not do a very good job taking… See More
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