Review History for Verified Resident 848763

Hillside Apartments


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Resident 848763

Verified Resident ā€¢ 2019 - 2021

3/1/2021

Apartments themself aren't bad. My only complaint is that the manager Rebecca is HORRIBLE to work with. She has absolutely no customer service skills. Every time I deal with her she is rude and condescending
    Manager

    3/3/2021

    Hillside Apartments
    Thank you for reaching out. When you have a moment, please contact our office, so we may talk in detail and determine opportunities to uplift your experience. We look forward to hearing from you.
    1 Previous Review

    Previous Review

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    Resident 848763

    Verified Resident ā€¢ 2019 - 2020

    11/30/2020

    When we first moved in we were so so happy. As soon as problems started to arise, I saw how poor the management is at this location. Work orders are half --- fixed and the manager is very rude and not helpful. It stinks because we love it here, but whenever anything is broken or we have any other issues, there is a long wait time for maintaince to fix it, and the manager doesn't seem to care or show any empathy. Especially with issues she does not agree about, she makes you feel like she DOES NOT care.
      Manager

      12/3/2020

      Hillside Apartments
      Thank you for your review. We are sorry to learn that you feel this way and are here to address your concerns. At your convenience, please contact the office, and our team will be happy to assist you.

      Review 49 out of 146

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      Hillside Apartments

      March 2024

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