Ramblewood Apartments

Thank you for the great review! Shawn is pretty terrific, we will be sure to share your raving review with him!

We are sorry you are unhappy with the laundry facilities. Have you contacted maintenance about these issues? We can call the company that owns the machines to have them looked at. In regards to the apartment homes, yes we are over 40 years old. This is why we have begun the apartment home renovations project, so that both new and classic models are available as an option to rent. I see that you were also given that option when you first inquired on the property. Once your lease is up, you can be allowed to transfer to one of the new ones if that is your wish. Thank you.

Thank you for your kind words and compliments! Our ultimate goal is to make sure that your experience at our community is a great one. We will share your feedback with our teams in efforts of continually providing our customers with excellent service. Please, let us know how we can be of service in the future! We hope to see you soon!

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (866) 512-7333 so we can work towards a resolution. We look forward to hearing from you.

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. I would like to discuss some discrepancies in some of the issues you noted. Please contact this office so that we may discuss this further. Thank you.

Thank you for sharing your thoughts; we appreciate the candor and pride ourselves on being customer focused. We would like to get more details about your experience with us. It seems that there may be some misinformation in your review. For instance, carports are actually $20 per month and the lease states the utilities are set up on RUBS. We would like to discuss the details with you and the opportunity to clarify any misunderstandings. Please contact the leasing office at your earliest convenience, thank you.

We are disappointed to hear that you did not have a more positive experience with us at Ramblewood Apartments. Our team works very closely with our Wyoming police department and we have made great strides in keeping our community safe. We have a police forum scheduled for July 31, 2018 and you are welcome to come sit in and listen to all the positive feedback and additional progress we have made as a community. After further review with the bookkeeper on the collection notice you received, she has informed me that this situation was explained in great detail to you and also pointed out on your lease how it all works. However, if you still have further questions we would be happy to review it with you once again.

Thank you for your review and feedback. It is upsetting to hear that you did not receive the top-notch service we strive to provide. We ask that you contact the Property Manager at the leasing office as soon as possible, so we may discuss your experience more thoroughly. Please reach out to us at (866) 512-7333 at your earliest convenience. We look forward to hearing from you. Thank you.

Thank you for the positive feedback; we appreciate you taking the time to provide us with a review and rating! We are happy that you are enjoying your home at Ramblewood North. Please, let us know if there's anything else we can do to improve your living experience in our community.

Theresa, Unfortunately, Ramblewood is not a smoke free community. We would have been happy to have helped with this or any issue you have in the future with your home. In the future please place a maintenance request via the resident portal or you can simply call our maintenance team and they can remedy anything that is unpleasant for you with your home. Regarding the tree limb accident, we are very sorry to hear this happened and unfortunately, there was no way for us to have foreseen this coming as an act of nature. As we discussed, we are working on fixing the carport, as we needed to wait for the weather to permit. The grounds have been cleared of the big limbs and as the weather gets clearer and warmer, more grounds will be covered regularly. You are correct, we are working very closely with the police department and they have helped us keep our property safer for our residents. We have had a couple police forums and will continue to do so. There is also work underway for a crime watch neighborhood through the police department. We are very proud of the progress we have made. Please do not hesitate if you have any questions or concerns as we are always happy to help.

Anonymous, Thank you for your kind words and compliments! Our ultimate goal is to make sure that your experience at our community is a great one. We will share your feedback with our teams in efforts of continually providing our customers with excellent service. Please, let us know how we can be of service in the future!

We would like to personally apologize for the unfortunate issues that you've experienced. We value your residency at Ramblewood North and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly.

Craig, We would like to personally apologize for the unfortunate issues that you've experienced. We value your residency at Ramblewood Apartments and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly. Sincerely, Ramblewood Management Team [email protected] T: 616-538-4230

We would like to personally apologize for the unfortunate issues that you've experienced. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We value your residency at Ramblewood and would like the opportunity to address your concerns. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Ramblewood Management Team (866) 512-7333

Thank you for your feedback and we apologize if your maintenance service was anything less than stellar. We have notified our maintenance team of how we can service you better in the future. We pride ourselves in dealing with such issues promptly and do care that this issue is resolved immediately and to your satisfaction. Please call our leasing office immediately, so we may resolve this issue. Thank you for your time.

We are sorry to hear that your experience was anything less than excellent. We would like to sincerely apologize if our customer service was not up to par and ensure that we will better service you in the future. A team member will be reaching out to you shortly. Please, let us know if you need any assistance, as we are happy to help.

Jkempkers, We would like to personally apologize for the unfortunate issues that you've experienced. We value your residency at Ramblewood North and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly.

Thank you for sharing your thoughts; we appreciate the candor and pride ourselves on being customer focused. If you are willing, please call us for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. Ramblewood North, Customer Fulfillment (866) 512-7333

We are sorry to hear that your experience was anything less than excellent. We would like to sincerely apologize if our customer service was not up to par and ensure that we will better service you in the future. If you'd be willing, our manager would like to speak with you at (866) 512-7333 to discuss ways to improve your experience with Ramblewood North moving forward. Thank you for your input, and we hope to hear from you soon.

We would like to personally apologize for the unfortunate issues that you've experienced. We value your residency at Ramblewood Apartments and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly.