Waterchase Apartments
#1,443 #1 #11

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Waterchase Apartments

3100 Waterchase Way, Wyoming, MI 49519
(3509 Reviews & Surveys)
$1,125 - $3,240/mo
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Move-In Specials

Limited Time Special! Ask us how you can receive $500 off of your first month's rent! *Certain restrictions apply

Floor Plans & Pricing

1 Bedroom

The Waterfall

1 Bed, 1 Bath | 652 sq. ft.

$1,125 - $2,170

2 Available Units

See Floor Plan Details

The Stillwater

1 Bed, 1 Bath | 770 sq. ft.

$1,140 - $1,245

See Floor Plan Details

2 Bedrooms

The Edgewater

2 Beds, 2 Baths | 870 sq. ft.

$1,285 - $2,320

2 Available Units

See Floor Plan Details

The Waterway

2 Beds, 2 Baths | 988 sq. ft.

$1,300 - $2,230

2 Available Units

See Floor Plan Details

The Waterside

2 Beds, 1 Bath | 870 sq. ft.

$1,225 - $1,435

See Floor Plan Details

3 Bedrooms

The Clearwater

3 Beds, 2 Baths | 1,020 sq. ft.

$1,950 - $3,240

2 Available Units

See Floor Plan Details

The Deepwater

3 Beds, 2 Baths | 1,288 sq. ft.

$1,945 - $2,040

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.0

Safety

3.9

Office Staff

4.2

Maintenance

4.3

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

35

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.74 days

View Community Timeline
View Community Timeline

Waterchase Apartments Reviews

(457)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1123957

Verified Resident 2023 - 2024

2/20/2024

This is overall a great place to live, any maintenance issue we've had were taken care of very fast, the staff is very nice and knowledgeable. The community is quiet but friendly. When it comes to apartment living this is a great place to choose

    Manager

    2/21/2024

    Waterchase Apartments
    We're so glad to know you've had such a positive experience at Waterchase! Thanks for recognizing our team's hard work and the friendly atmosphere of our community. We appreciate your recommendation and are here if you need anything else. Have an awesome day!
    Review Author Icon

    Nick_R781

    prospectiveVisited 2024

    2/2/2024

    Very impressed

    Went in and was immediately helped even though i was early for my appointment. Was greeted by everyone in a cheerful pleasant manner. Explained clearly the procedure expectations and guidelines. Leaving not much to guesswork. Apartments are beautiful along with the view of the pond.… See More >
      Manager

      2/4/2024

      Waterchase Apartments
      Thank you for the positive feedback! We're glad to know that our team at Waterchase was able to assist you promptly and efficiently. It's great hearing about your appreciation for our beautiful apartments and pond view too. Have a fantastic day!

      Updated Review

      Review Author Icon

      Resident 1108886

      Verified Resident 2023 - 2024

      1/4/2024

      My experience at Waterchase has been very pleasing. They keep the complex clean and respond to maintenance calls appropriately. I love how they keep the tenant informed of any changes or updates on property rules, guidelines or social gatherings in the clubhouse. Overall experience has… See More >
        Manager

        1/8/2024

        Waterchase Apartments
        We're happy to know that you've had a pleasing experience at Waterchase! It's great to see your appreciation for our maintenance team. We strive to provide an excellent living environment, and it sounds like we're doing just that. Thanks for sharing your thoughts!
        Review Author Icon

        Resident 1213838

        Verified ProspectVisited 2024

        1/3/2024

        this community is so so beautiful, the people working in this office are so kind and patient when they were asked questions by my roomates and i, we also think the apartments are such a fair price for all of the things they include.

          Manager

          1/4/2024

          Waterchase Apartments
          We're so glad to know you and your roommates find Waterchase beautiful and our team to be kind. We strive to provide great value for our residents, so it's wonderful that you appreciate what we offer. Thanks for the positive feedback!
          Review Author Icon

          anonymous

          Resident 2022 - 2023

          1/2/2024

          Muy muy mala ni estadia en Waterchase

          Maltrato al cliente y mala atencion por parte del personal de la oficina, Lugar lleno de plagas y te cobran la fumigacion, Sitio web en deplorables condiciones, siempre falta dinero de lo que debes pagar y lo mas triste que los errores de ellos los… See More >
            Manager

            1/4/2024

            Waterchase Apartments
            Lamento mucho escuchar sobre su experiencia. Nos disculpamos por cualquier inconveniente que haya experimentado y le aseguramos que valoramos a nuestros clientes. Queremos investigar más a fondo este asunto para encontrar una solución adecuada. Por favor, póngase en contacto conmigo directamente para poder ayudarle mejor. Gracias, Courtney Andrews - Community Manager - waterchasemgr@livetrilogy.com
            Review Author Icon

            Resident 1203625

            Verified Resident 2022 - 2023

            11/30/2023

            It's an apartment complex. It comes with goods and bads, the good things are maintence is timely and the community manager is actually really nice when you come to them with issues. Bass: bugs- while they are working to treat them it's nearly impossible to… See More >
              Manager

              12/8/2023

              Waterchase Apartments
              I appreciate your honest review and I'm glad to know that you have found our maintenance team and community manager helpful. However, it's concerning to learn about the bug issue you've mentioned. We're committed to providing a comfortable living environment for all residents, so let's discuss this further so we can find an effective solution together. Please reach out at your earliest convenience. Thank you, Courtney Andrews - Community Manager - waterchasemgr@livetrilogy.com
              Review Author Icon

              Resident 1201527

              Verified ProspectVisited 2023

              11/21/2023

              Muy buena atenci?n y muy buena calidad de los apartamentos todo muy limpio y muy tranquilo me gusto mucho el area nunca me hab?an tratado tan bien como aqu? todo r?pido con mucho respeto muchas bendiciones para toda la comunidad

                Manager

                11/26/2023

                Waterchase Apartments
                ¡Gracias por compartir tu maravillosa experiencia en nuestra comunidad! Es un placer para nosotros brindarle un excelente ambiente de vida y un excelente servicio. Courtney Andrews, gerente de la comunidad
                Review Author Icon

                Resident 1195449

                Verified ProspectVisited 2023

                11/2/2023

                So far my experience has been great! I don't remember the name of the lady that helped us but she was very sweet and helping us figure out different things. Seems like a great place to live and a great community hopefully we will get… See More >
                  Manager

                  11/6/2023

                  Waterchase Apartments
                  Thank you for your interest in our community! We're thrilled to hear that our team made such a wonderful impression on you. Have a wonderful day!! Courtney Andrews/Community Manager
                  Review Author Icon

                  anonymous

                  Resident 2015 - 2023

                  10/25/2023

                  Concerned resident

                  I am wiring this with great concern. The neighborhood is quite dangerous. I have seen drug activity in broad daylight and many unsavory individuals lurking around. My car has been broken into three times already. I often hear my neighbors fighting and police are present… See More >
                    Manager

                    10/28/2023

                    Waterchase Apartments
                    Your well-being is our top priority! We strive to provide an excellent experience for all of our residents, we apologize that has not been the case for you. We would really like the chance to discuss these matters with you. I can be reached at waterchasemgr@livetrilogy.com. Courtney Andrews/Community Manager
                    Review Author Icon

                    Resident 1180341

                    Verified Resident 2023

                    9/13/2023

                    I vibe with this community honestly. My partner and I moved here from Allendale, which is considered college town, and I absolutely love it over here. It's quiet at night and just very peaceful during the day.

                      Manager

                      9/16/2023

                      Waterchase Apartments
                      We are thrilled to hear that you and your partner's experience in our community has been worthy of five stars! A peaceful place to call home makes all the difference, and we are here for you at waterchasemgr@livetrilogy.com. Courtney Andrews, Community Manager
                      Review Author Icon

                      Resident 1171827

                      Verified Resident 2023

                      8/19/2023

                      The apartments are nice, maybe a little dated as far as the kitchen goes in mine (can't speak of other apartments) but in unit washer and dryer and good sized rooms and bathrooms and closets. Overall not bad

                        Manager

                        8/21/2023

                        Waterchase Apartments
                        Thank you very much for your generous rating. We are glad you are enjoying your iving experience! Courtney Andrews/Community Manager
                        Review Author Icon

                        Resident 1171265

                        Verified Resident 2023

                        8/17/2023

                        Bad customer service. Safe enough feeling community. Nice looking campus. You cannot reach the staff over the phone (practically). Employee/possibly management turnover is high, expect names and faces to switch a lot. You need to be persistent to have your questions and issues taken care… See More >
                          Manager

                          8/20/2023

                          Waterchase Apartments
                          Thank you for your review and for letting us know your overall experience has been good! We also appreciate you letting us know your concerns. If you would like to speak about these concerns please alwasy feel free to reach out to me directly at waterchasemgr@livetrilogy.com. Courtney Andrews/Community Manager

                          Updated Review

                          Review Author Icon

                          Resident 1102207

                          Verified Resident 2023

                          8/8/2023

                          The community is nice and quiet for the most part. Parking is a huge issue in some of the parking areas, unfortunately mine is one of them. There is no guest parking so whenever people have quests over they can park wherever and… See More >
                            Manager

                            8/11/2023

                            Waterchase Apartments
                            We are glad that you enjoy our attractive and mostly serene environment. We do regret any inconvenience you have experienced involving parking and are now looking at ways to address this matter. Please feel free to discuss with our team at waterchasemgr@livetrilogy.com. Courtney Andrews, Community Manager
                            Review Author Icon

                            Resident 1166309

                            Verified Resident 2023

                            8/3/2023

                            Everyone has been very friendly and our apartment is was very clean when we moved in. Looking at the Google reviews I was worried about moving in but we have had no serious issues so far. The office staff has been super nice.

                              Manager

                              8/8/2023

                              Waterchase Apartments
                              What a joy to hear that you are so happy in your living experience. We strive to provide a lovely apartment home and superior community for all our residents. Please reach out if there is anything you need! Have a great day. Courtney Andrews/Community Manager
                              Review Author Icon

                              Resident 1164604

                              Verified Resident 2023

                              7/29/2023

                              This apartment is somewhat sketchy with the leasing process. They will not tell you the truth but not lie if you know what I mean. Other than that my move in has been well. I would recommend finding a different place to live. The price… See More >
                                Manager

                                8/1/2023

                                Waterchase Apartments
                                We are genuinely sorry to hear the way you feel about Waterchase. It is our desire to provide a comfortable and well-maintained place for our residents to call home. We are eager to ensure a completely satisfying experience, so please contact our team at waterchasemgr@livetrilogy.com to take care of any matters. Courtney Andrews/Community Manager
                                Review Author Icon

                                Resident 1161543

                                Verified Resident 2023

                                7/20/2023

                                I like how quiet it is here. I love the interior look. I really like the ponds.............. not enough parking spaces. I have to drive to the next building to park... . ...... very tiring to open doors with two different… See More >
                                Manager

                                7/22/2023

                                Waterchase Apartments
                                Thank you for your overall positive comments and letting us know you enjoy the quiet environment and lovely interior of your apartment home. We understand your concern about parking and the keys. Please reach out to waterchasemgr@livetrilogy.com to discuss resolutions. Courtney Andrews, Community Manager

                                Updated Review

                                Review Author Icon

                                Resident 1086313

                                Verified Resident 2023

                                7/18/2023

                                Wonderful first apartment to be in, pool, gym, events, etc. it was a perfect place to be. I enjoyed our view from the balcony. Only cons is maybe some updates in apartments but other than that it was perfect

                                  Manager

                                  7/21/2023

                                  Waterchase Apartments
                                  We just love hearing from former residents whose experience was worthy of five stars! Thank you for applauding our superior amenities and the lovely view from your apartment home. If you need anything again, please reach out to waterchasemgr@livetrilogy.com. Courtney Andrews, Community Manager
                                  Review Author Icon

                                  Alex_M217

                                  Resident 2022 - 2023

                                  7/12/2023

                                  The Maintenance Team Rocks!

                                  I found the real MVPs and they’re over at WaterChase! Imagine waking up, going about your business as usual, only to find your toilet no longer flushes. That was me today! So I called the emergency maintenance hotline and spoke to a very nice Man… See More >
                                    Manager

                                    7/15/2023

                                    Waterchase Apartments
                                    Thank you so much for your glowing review! We're so happy to hear our rock star maintenance team was able to rectify your service request.
                                    Review Author Icon

                                    Resident 1158587

                                    Verified ProspectVisited 2023

                                    7/11/2023

                                    Nice area just wish we could have seen the 2 bed 2 bath apartment instead of the 1 bed 1 bath that we didn't want. Also we weren't told of any amenities that are available for renters usage here at all.

                                      Manager

                                      7/13/2023

                                      Waterchase Apartments
                                      Thank you for your feedback! We strive to give the best customer service possible. If you have any concerns, please contact our Community Manager, Courtney, at waterchasemgr@livetrilogy.com. Thank you!
                                      Review Author Icon

                                      Resident 1157622

                                      Verified Resident 2023

                                      7/8/2023

                                      I work for Trilogy and moved into an apartment at Waterchase and LOVE IT! The amenities are amazing as well as the apartment it's self. I have two younger kids and they enjoy swimming in the pool and playing at the park. Love the option… See More >
                                        Manager

                                        7/11/2023

                                        Waterchase Apartments
                                        An amazing experience is exactly what we aim to provide all our residents. We expect you will be happy here for a long time to come. Welcome home! Courtney Andrews/Community Manager
                                        Review Author Icon

                                        Resident 1156610

                                        Verified Resident 2023

                                        7/5/2023

                                        They did a great job at accommodating our 7-month lease and not raising the rent price that much. Although there were some problems with move-in and the right payment number, everything else went smoothly. Only AC in the living room not the bedrooms and only… See More >
                                          Manager

                                          7/10/2023

                                          Waterchase Apartments
                                          We are glad your overall experience has been excellent. Thank you very much for taking the time to share your acknowledgment about our community! It was a pleasure having you. Have a wonderful day!
                                          Review Author Icon

                                          Resident 1154364

                                          Verified Resident 2023

                                          6/27/2023

                                          For me they ask for a lot of down payment and supposedly for maintenance and cleaning of the unit, which they give you in poor condition and dirty. The apartment is very dirty and the sliding door does not close well

                                          Manager

                                          6/30/2023

                                          Waterchase Apartments
                                          Hello, thank you for providing us with your feedback. Please contact the Community Manager, Courtney Andrews, at waterchasemgr@livetrilogy.com to discuss your concerns.
                                          Review Author Icon

                                          Resident 1140765

                                          Verified Resident 2018 - 2023

                                          5/14/2023

                                          I am leaving here for couple years the price is ok, they are couple things that need to be improving to recominding this apparments to family and friends. Another wise I like it because is nice to have own garaje.

                                            Manager

                                            5/17/2023

                                            Waterchase Apartments
                                            Thank you for your review and for letting us know your overall experience has been good! We are eager to improve your experience to a full five stars, so please notify our team at waterchasemgr@livetrilogy.com. about ways we may do so. Courtney Andrews / Community Manager

                                            Updated Review

                                            Review Author Icon

                                            Resident 913903

                                            Verified Resident 2021 - 2023

                                            5/13/2023

                                            Honestly I love it, the community is very welcoming neighbors normally wave or do a head nod. The maintenance request get solved either that following day or the next and if you have any questions you just send them a quick message and they… See More >
                                              Manager

                                              5/15/2023

                                              Waterchase Apartments
                                              It’s great to hear that you enjoy our lovely environment and friendly team. We are here for you! Courtney Andrews / Community Manager
                                              Review Author Icon

                                              Resident 1136826

                                              Verified Resident 2022 - 2023

                                              5/3/2023

                                              This community is a safe place in a rumored unsafe city in the Grand Rapids area. They are excited with you when you move in and even had essentials sitting on the counter waiting for you. The manager remembers your name, and the staff is… See More >
                                                Manager

                                                5/5/2023

                                                Waterchase Apartments
                                                Thank you very much for taking the time to share your acknowledgment about our community and team! We're glad you have been well served, and we hope you will be happy here for years to come!

                                                Features & Amenities

                                                Laundry
                                                • Washer and Dryer Included in Apartment Home
                                                Parking
                                                • Garage
                                                Pets
                                                • Dogs Allowed
                                                  Fee: $300. Rent: $45. Pet Limit: 2. Comments: Your cats and dogs are welcome at Waterchase! Up to 2 cats or 2 dogs are permitted in your apartment home. Please call for additional detailed information and pet fees.
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Fee: $300. Rent: $45. Pet Limit: 2. Comments: Your cats and dogs are welcome at Waterchase! Up to 2 cats or 2 dogs are permitted in your apartment home. Please call for additional detailed information and pet fees.
                                                  Less Info
                                                  More Info
                                                Other
                                                • Business Center
                                                • Clubhouse
                                                • Clubroom/Party Room with Billiards
                                                • Dog Park with Agility Equipment
                                                • Fitness Center
                                                • Garbage Disposal
                                                • Nature Views Available
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Oversized Closets
                                                • Pavilion with Grilling Area
                                                • Playground
                                                • Pool
                                                • Private Balcony/Patio
                                                • Resident Car Care Center
                                                • Short Term Lease Available
                                                • Sundeck
                                                • Volleyball Court
                                                • Window Coverings
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                                                Leasing

                                                Nestled within lush landscaping surrounding a beautiful private pond, Waterchase Apartments is the most coveted apartment community in Wyoming, MI.As a resident of Waterchase Apartments, you ll have access to all of our amenities including the resort-style swimming pool with sundeck, expansive fitness studio, sand volleyball and basketball courts, grilling pavilion, resident business center, and dog park. Our community offers beautiful apartments with multiple floor plans and designer finishes; each with gourmet kitchens, gorgeous views, in-suite washer/dryer, and upgraded units available.Call today to schedule your personal tour of our exclusive Wyoming, MI apartments and experience the extraordinary life at Waterchase!
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Trilogy

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                                                Communities
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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is Waterchase Apartments Rated?
                                                Based on 3509 number of votes by renters, Waterchase Apartments is currently rated 4.3 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Waterchase Apartments?
                                                Waterchase Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                Waterchase Apartments is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                What are noise levels like at Waterchase Apartments?
                                                Waterchase Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is Waterchase Apartments?
                                                Waterchase Apartments is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                How satisfied are residents with the neighborhood?
                                                Waterchase Apartments is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Waterchase Apartments?
                                                Waterchase Apartments is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 2.74 days to their community reviews in the past year.
                                                Who manages Waterchase Apartments?
                                                Trilogy
                                                What is the pet policy at Waterchase Apartments?
                                                Dogs Allowed
                                                Fee: $300
                                                Rent: $45
                                                Pet Limit: 2
                                                Comments: Your cats and dogs are welcome at Waterchase! Up to 2 cats or 2 dogs are permitted in your apartment home. Please call for additional detailed information and pet fees.
                                                Cats Allowed
                                                Fee: $300
                                                Rent: $45
                                                Pet Limit: 2
                                                Comments: Your cats and dogs are welcome at Waterchase! Up to 2 cats or 2 dogs are permitted in your apartment home. Please call for additional detailed information and pet fees.
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths
                                                What is the move-in special?
                                                Limited Time Special! Ask us how you can receive $500 off of your first month's rent! *Certain restrictions apply

                                                Contact Property

                                                Waterchase Apartments

                                                March 2024

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                                                Waterchase Apartments is a 652 - 1,288 sq. ft. apartment in Wyoming in zip code 49519. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,125 - $3,240. Nearby cities include Grandville, Byron Center, Jenison, Kentwood, and Ada.

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