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Chestnut Lake



Resident · 2012 - 2015
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I moved here the summer of 2012. The management and staff were great. By the end of the year, there was a completely new management and staff and that's when problems began. While the area is quiet and an overall nice place for the price, the complete incompetence of the staff is why I won't recommend living here. If you rent an apartment, you can be on the wait list for a townhouse. If you plan on waiting here until a townhouse opens up - go somewhere else. I spent 2 months trying to get an answer about where my family was on the wait list only to be told the list needed to be transferred from paper to the computer and there was no way they could get me the info. During that time, I asked to see the manager and left a note with the secretary once a week. It also took 2 months for the manager to respond only to tell me, "I never received your messages." Over a year later, they still can't give me any type of answer about the townhouse. Also, they installed security doors. An upgrade, for sure. Except the electronic system didn't work so they took out the lock and anyone can walk in just like before. It's been months and the locks haven't been fixed. There is a security truck that drives around the neighborhood at night, but most of the time he just parks and either watches movies or falls asleep.
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Chestnut Lake

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