Resident · 2010 - 2015
I moved to Maplewood Apartments (now Chestnut Lake) in 2010 to attend EMU. The maintenance and office staff back then were actually quite good. Whenever I needed maintenance , they were always readily available. The office staff were always helpful and respectful. Unfortunately things have gotten progressively gotten worse under new management. The office staff is rude and uncaring. What's worse is that someone lost my money order. Whenever I called to resolve the issue, I was told to speak with the manager. 'A manager' whose never returned my call and whose never EVER available. They recently made upgrades to the apartments, which were pretty nice. New cabinets, floors, a dishwasher, and locks for outside door (mind you, these locks do not work) . Despite this, office staff and management make the place unfavorable. I have since moved from the Maplewood (Now Chestnut Lake) but felt compelled to speak out.