Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1 days |
We are disappointed to hear that your family's transition into our community did not meet your expectations. Our main focus is the satisfaction and comfort of our residents, so we would appreciate the chance to further discuss your feedback and concerns. Please reach out to us directly at your next convenience -- we look forward to your call!
Thank you so much for this wonderful review! We're thrilled your experience at The Park at River Woods is worth 5 stars!
Thank you for this wonderful review of The Park at River Woods! We're pleased to see your time with us has improved so much and you appreciate our efforts to make our home the best place possible. Don't hesitate to contact us if you ever have questions, comments, or suggestions!
Mr. 734: Group Five Management is no longer managing the site and it's now under new ownership and new management. Please stop by the office to visit Angela or Pam and we'll be happy to address any concerns you may have. You've probably already seen the improvements we've started and more are yet to come. We hope to improve the community for all of our residents and we hope you'll be happy with all the improvements we have planned.
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$1,209
N/A
N/A
2 Bedrooms
$861
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N/A
2 Bedrooms
$936
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N/A
2 Bedrooms
$1,282
N/A
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3 Bedrooms
$1,142
N/A
N/A
3 Bedrooms
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The Park at River Woods