Ratings & Prices for The Pines of Cloverlane, Ypsilanti, MI

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.7
Safety	3.5
Office Staff	3.5
Maintenance	3.8
Neighborhood	3.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	112

Manager's Review Engagement

Percentage of reviews responded to	97.32%

Manager's Review Reply Time

Average time to respond to reviews	15.35 days

Ratings & Reviews (248 Reviews)

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lambtl1 • tenant • 2016

06/01/2017

This living community has been a sanctuary. I feel safe. It is clean, quiet, peaceful. The grounds are beautifully maintained and the neighbors and very pleasant and courteous. I feel like this is a home.

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The Pines of Cloverlane Manager

11/10/2017

Dear Resident: We are glad that you found our apartment community to be your sanctuary! We strive to provide the best resident experience that we can. We value you as our resident and hope to see you at some of your community events soon! Please feel free to contact us at [email protected] or 734-434-3455 Thank you, Pines of Cloverlane Staff

Verified Resident • vrp • 2020

12/23/2020

So far this community and the apartments are incredible! When I have friends over I always tell them it's the nicest and largest place I've lived so far. When I have questions, the agents in the office are very kind, understanding and knowledgeable. Maintenance is always… See More

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The Pines of Cloverlane Manager

12/28/2020

Welcome and thank you for your five-star rating of Pines of Clover Lane! We aim to provide the best quality customer service and living experience for our residents and we're happy it shows. We appreciate you choosing to make your home at Pines of Clover Lane!

Verified Resident • vrp • 2020

12/22/2020

I love the community and all the amenities. Response to maintenance requests is outstanding. Very fast response. Just a couple of things that can be improved 1. The laundry system is outdated: Recharging the laundry card is a major hassle. Can recharge only $20 at a… See More

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The Pines of Cloverlane Manager

12/23/2020

Hello. Thank you for taking the time to leave a review. While we're glad to hear that you are enjoying many aspects of our property, we see that our community has some room for improvement. We invite you to reach out to our office to discuss your concerns. We want you to love your home at Pines of Clover Lane, and would be happy to hear from you.

Verified Resident • vrp • 2020

12/22/2020

The staff is friendly and courteous. The maintenance department responds at a timely manner. There are lots of friendly neighbors. The building could use more winter repairs due to drafts but is otherwise very comfortable.

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The Pines of Cloverlane Manager

12/23/2020

Thanks for taking a moment to leave a review. Happy residents make our day. We're pleased to hear that you are enjoying the friendly community, and that the team has been courteous. We truly hope that you love your home at Pines of Clover Lane. Please let us know if you need anything in the future.

Verified Resident • vrp • 2020

12/22/2020

Very nice and good. No complaints about the community. Community staff is very helpful. Maintenance staff is very good as well. No complaints to be had by me. Lived here for 6 months now. Would recommend.

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The Pines of Cloverlane Manager

12/23/2020

Thank you! Recommendations from our current or past residents are invaluable. We're so glad to hear that you are enjoying your time at Pines of Clover Lane, and appreciate you taking the time to share your experience. Please let us know if you need anything during your residency.

Verified Resident • vrp • 2015 - 2020

12/22/2020

The location is great, instant access to highway, and plenty of grocery options nearby. Just outside of Ypsi and just outside of AA to venture into whichever town you prefer. However our experience gets worse every year. Was happy for ~2 years and can't wait to… See More

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The Pines of Cloverlane Manager

12/23/2020

Hello. We're sorry to hear that you're displeased with your living experience. We truly value our residents, and want to take whatever action possible to address and rectify your concerns. Please contact the office so that we have an opportunity to discuss this further. Thank you.

Verified Resident • vrp • 2020

12/21/2020

I really enjoy living at The Pines of Cloverlane. This community feels very safe and welcoming. My neighbors are friendly and respectful. Staff members are always willing to help answer questions and keep residents updated, which I really appreciate, since my last apartment complex had lots… See More

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The Pines of Cloverlane Manager

12/22/2020

Thank you for this excellent rating! Our goal is to offer the very best in apartment living, from our dedicated staff members to our beautiful grounds, We'll remain committed to your satisfaction for as long as you're a member of our community. Thank you for choosing to make your home at Pines of Clover Lane!

Verified Resident • vrp • 2015 - 2020

12/21/2020

Most unprofessional apartments I have ever lived in. Never fixed anything requested no perks for being a return resident. Rude office staff just horrible experience overall. Would never recommend and extremely overpriced and deceiving.

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The Pines of Cloverlane Manager

12/23/2020

We're very sorry to see this review. Although it happens infrequently, we never like to hear that a resident departed their apartment with negative feelings about our community and our service. If you'd like to discuss your concerns further, please contact us at your convenience. Thank you.

Verified Resident • vrp • 2019 - 2020

12/21/2020

Not worth the money. Fees are crazy high. For rent being so expensive , the doors are extremely cheap , walls looks patchy and uneven . Only upside for me was the location - everything was closee by .

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The Pines of Cloverlane Manager

12/23/2020

We are sorry if we failed to meet your expectations. If you'd like to discuss your grievances, although you no longer reside in our community, please feel free to contact us. Thank you.

Verified Resident • vrp • 2018 - 2020

12/21/2020

Quite Clean Friendly Similar to staying at a small restore. People could do better attending to pet waste. Very pet friendly Clean Covid safety Diversity Could use new playground someone drove a car into the only one in the complex. See More

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The Pines of Cloverlane Manager

12/23/2020

We appreciate your high rating, although, it sounds as though you have some concerns. If you'd like to discuss them in moe detail, please get in touch. Thank you.

Verified Resident • vrp • 2020

12/21/2020

The community is real nice. I lived here before, but when I returned the apartment I was very disappointed with the apartmentthat was rented to me. I asked on several occasions to view the apartment and I was never showed the apartment.

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The Pines of Cloverlane Manager

12/23/2020

We're sorry that you feel disappointed. Please reach out to us so that we can discuss your concerns and work towards resolving them. Thank you.

Verified Resident • vrp • 2020

12/21/2020

Great. Haven't had any problems thus far. Surrounded by great people. I have a dog and it's great to see how many other people also have dogs. Very clean facility with plenty of amenities. Very satisfied overall. See More

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The Pines of Cloverlane Manager

12/23/2020

Our goal is to offer the very best in apartment living, from our dedicated staff members to our beautiful amenities. We'll remain committed to your satisfaction for as long as you're a member of our community!

Verified Resident • vrp • 2018 - 2020

12/21/2020

Overall I give it a solid 8/10, I would say that it is pretty quiet 90% of the time where I live. The office can be hit or miss in terms of talking to someone. Maintenance has been great with me as long as i've been… See More

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The Pines of Cloverlane Manager

12/23/2020

Thank you for taking the time to leave a review of Pines of Clover Lane. Hearing from our residents is one important way that we are able to improve our practices for all renters. Please reach out to our office if there are any issues about our availability that you'd like to discuss. We value your residency, and would be happy to speak with you.

Verified Resident • vrp • 2020

12/21/2020

The Pines of Cloverlane is a great small community. The scenery is beautiful, the residents are nice, and the staff are friendly as well. Whenever I asked for something to be serviced, maintenance was in my apartment fixing it within 24 hours. If the service needed… See More

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The Pines of Cloverlane Manager

12/28/2020

We appreciate your kind words about our maintenance team at Pines at Clover Lane. It's great to know that they have been helpful and attentive to your needs in a timely manner during your time in our community. Although we appreciate your five-star rating, it is apparent that you have grievances. During this uncertain time, the well-being and comfort of our residents and employees remain among our top priorities. Please be assured that we will do everything we can to support our community members during this fast-changing crisis while adhering to the policies and regulations outlined by our lease agreements and community policies. In addition, we are committed to abiding by the laws and recommendations set forth on the local, state, and federal levels. We encourage you to contact us directly at 734-714-8446 to discuss your situation. Thank you.

Verified Resident • vrp • 2020

12/21/2020

The community seems safe. I've taken runs at night and not felt in danger at any time. People are friendly enough to smile and wave while I walk my dog. My immediate neighbors are nice enough to tolerate my dog when he barks.

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The Pines of Cloverlane Manager

12/23/2020

Thank you for taking the time to share your feedback. Pines of Clover Lane wants all of our residents to have an excellent experience, so we're delighted that you are enjoying the secure complex and friendly community. We appreciate your review!

Verified Resident • vrp • 2020

12/21/2020

The parking is awful unless you pay for the reserved parking however when I moved in there was none available so I have to park super far away unless I get lucky which is super inconvenient especially having a special needs child also needed Maitence several… See More

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The Pines of Cloverlane Manager

12/23/2020

Hello. We're so sorry to hear that you've had these experiences within our community. Please reach out to our office so that we can discuss these issues and work on improving your experience. Thank you.

Verified Resident • vrp • 2019 - 2020

12/21/2020

The staff has been nice and courteous and the property is beautiful. Residents that don't abide by the rules (weed smoking, loud parties, nobody wearing a mask) will be the reason I am thinking of leaving.

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The Pines of Cloverlane Manager

12/28/2020

We're sorry you won't be renewing with us. Please be assured that our on-site team is committed to ensuring our community members enjoy a positive resident experience. We hope that you'll contact us directly so that we may have an opportunity to address your concerns. Thank you.

Verified Resident • vrp • 2018 - 2020

12/21/2020

For the most part I have really enjoyed it. I don't like the fact that I didn't get the tub finishes I was promised and the tub glaze keeps peeling and lots of bugs depending on the season. Also my toilet leaked the whole first year… See More

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The Pines of Cloverlane Manager

12/23/2020

Hello. Thank you for taking the time to share your feedback. We value our residents, and want them to be nothing but happy with their space and our service. Please call the office at your earliest convenience. We would love an opportunity to address your concerns.

Verified Resident • vrp • 2018 - 2020

12/21/2020

It has been okay. Recently the newer people who have moved into my building haven't been cleaning up after themselves (leaving boxes under the steps, throwing items off their patio, not cleaning up the laundry room). I have sent in a few complaints (I hate to… See More

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The Pines of Cloverlane Manager

12/23/2020

Thank you for the feedback. We truly value our residents, and want to take whatever action possible to address and rectify your concerns. Please contact the office so that we have an opportunity to discuss this further. Thank you.

Verified Resident • vrp • 2019 - 2020

12/21/2020

The Pines is a well maintained, quiet, and safe apartment complex in the Ypsi-Arbor area. The management office seems to have a fairly high turnover rate,however, making it hard, at times, to know an Individual to contact if ever needed. Rental rates started out affordable as… See More

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The Pines of Cloverlane Manager

12/23/2020

Hello, and thank you for taking the time to leave a review. We're so pleased to hear that you are enjoying your time at Pines of Clover Lane, and that grounds have been looking great. Please reach out to our office if there are any concerns about our management team that you'd like to discuss. We value your residency, and would be happy to assist you.

Verified Resident • vrp • 2018 - 2020

12/21/2020

So far, I have had a great experience living here. The management takes matters very serious and all maintenance requests are done in a timely manner. I love the landscape of this complex. It is so nice to be able to have an area to walk… See More

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The Pines of Cloverlane Manager

12/23/2020

Great! We appreciate it! Pines of Clover Lane wants all of our residents to have an excellent experience, so we're delighted that you are enjoying the well-kept community and onsite amenities. Thank you for taking the time to share your feedback.

Verified Resident • vrp • 2018 - 2020

12/21/2020

I love this community. The only downside can be younger neighbors - but that's rare as this is a pretty expensive community. I love the dogs, the amenities, the VIEWS, though it would be nicer if we had in-unit laundry for the amount we pay a… See More

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The Pines of Cloverlane Manager

12/23/2020

Thank you for your excellent rating and for sharing your experience at Pines of Clover Lane. It's so nice to hear that you're happy with our amenities and beautiful views. We appreciate your feedback, and hope that you have a wonderful residency.

Verified Resident • vrp • 2019 - 2020

12/20/2020

Overall, my experience has been positive. The Maintenance team is very responsive and repair requests are addressed promptly. Main office appears to have a lot of team member turnover. Newer team members are not as well trained or as professional as prior team members. See More

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The Pines of Cloverlane Manager

12/27/2020

We appreciate you taking the time to rate our community, though it looks like the service from our newest team members could be improved upon. Rest assured that we aim to provide the excellent level of care that our residents deserve. Please stop by the office any time if you need assistance.

Verified Resident • vrp • 2020

12/19/2020

quiet but prices unreasonable. nice community no issues what so ever with noise. neighbors are friendly as well. there are a lot of charges on top of rent so expect to be at at least 80+ dollars on top of what you are quoted for rent.… See More

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The Pines of Cloverlane Manager

12/28/2020

Thank you for your high rating Pines of Clover Lane! If you'd like to discuss any concerns you may have, please feel free to reach out to us at 734-714-8446. Thank you.

Verified Resident • vrp • 2020

12/19/2020

Responsive maintenance with knowledgeable and compassionate staff. Overpriced for the location but genuinely spacious with a nice variety of layouts to choose from. Very quiet neighborhood aside from the passing traffic/coming and going of residents. Also features nice walking trails and is pet friendly- lots of… See More

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The Pines of Cloverlane Manager

12/28/2020

Thank you for your four-star rating! We always appreciate hearing when staff members have been helpful and responsive to your needs. We're sorry you feel our community is overpriced, however, we believe our rental price-point is competitive with the local market. If you'd like to discuss this, or any other matter further, please contact us at 734-714-8446 at your convenience. Thank you.

Verified Resident • vrp • 2016 - 2020

12/19/2020

I love the layout of the apartment, however, it's a bit small, and could use an additional room to make it truely worth the money. The area is great, it's conveniently close to both Ann Arbor and Ypsilanti, but also conveniently far enough away to not… See More

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The Pines of Cloverlane Manager

12/28/2020

Thanks for your review. Although we appreciate your excellent rating, it is apparent that you have concerns. Please feel free to reach out to us at 734-714-8446 if you'd like to discuss further. Thank you.

•

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Features & Amenities

Laundry

Laundry On-Site

Parking

Covered Parking

General

Accent Walls Available
All Appliances Included
Ann Arbor School District
Basketball Court
Convenient Resident Portal with Online Payments
Dog Park with Agility Course
Fitness Center
Heated Indoor and Outdoor Pool
High-Speed Internet
Monthly Resident Events
On-Site Maintenance
Pet-Friendly Community
Private Balcony/Patio
Renovated
Resident Referral Program
Spacious Dining Areas
Storage Space
Tennis Court
View
Volleyball Court
Walk In Closets

Pets

Cats Allowed
Fee: $300
Rent: $25
Pet Limit: 2
Comments: We Love Pets! Please call for details.
Dogs Allowed
Fee: $300
Rent: $30
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: We Love Pets! Please call for details.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$824 - $1,148
SQ. FT.
721
Available
Avail.
5 Units
Model
Caribou

View Floor Plan

Price
Price
$946 - $1,297
SQ. FT.
598
Available
Avail.
5 Units
Model
Latte

View Floor Plan

Price
Price
$946 - $1,310
SQ. FT.
651
Available
Avail.
5 Units
Model
Espresso

View Floor Plan

Price
Price
$1,033 - $1,203
SQ. FT.
721
Available
Avail.
1 Units
Model
Hazelnut

View Floor Plan

Price
Price
$1,074 - $1,386
SQ. FT.
806
Available
Avail.
3 Units
Model
Mocha

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$950 - $1,225
SQ. FT.
936
Available
Avail.
5 Units
Model
Serena

View Floor Plan

Price
Price
$1,049 - $1,455
SQ. FT.
856
Available
Avail.
5 Units
Model
Verona

View Floor Plan

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,350 - $1,591
SQ. FT.
986
Available
Avail.
2 Units
Model
Kenya

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Close to Everything, Yet Nothing Comes Close! When you make The Pines of Cloverlane your new home, you will enjoy the serenity of country living without having to drive hours for the city experience. Situated at the crossroads of two major universities, Eastern Michigan University and University of Michigan, The Pines of Cloverlane satisfies a modern lifestyle with convenient and time-saving access to major destinations and expressways such as I-94 and US 23.

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Pines of Cloverlane?
The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Pines of Cloverlane?
The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is The Pines of Cloverlane?
The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.8/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 97.32% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 15.35 days to their community reviews in the past year.

Who manages The Pines of Cloverlane?
Hayman Company

What is the pet policy at The Pines of Cloverlane?
Cats Allowed
Fee: $300
Rent: $25
Pet Limit: 2
Comments: We Love Pets! Please call for details.
Dogs Allowed
Fee: $300
Rent: $30
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: We Love Pets! Please call for details.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths