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Valley Pond

5520 142nd Street West, Apple Valley, MN 55124
(20 Reviews)
$1,535 - $2,710/mo
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Move-In Specials

Move into your new apartment and receive $500 off first month rent! Contact leasing team for more info.

Floor Plans & Pricing

1 Bedroom

Birch

1 Bed, 1 Bath | 748 sq. ft.

$1,535 - $2,185

1 Available Unit

See Floor Plan Details

2 Bedrooms

Maple

2 Beds, 2 Baths | 1,049 sq. ft.

$1,650 - $2,320

2 Available Units

See Floor Plan Details

Oak

2 Beds, 2 Baths | 990 sq. ft.

See Floor Plan Details

Pine

2 Beds, 1 Bath | 990 sq. ft.

See Floor Plan Details

3 Bedrooms

Willow

3 Beds, 2 Baths | 1,232 sq. ft.

$1,940 - $2,710

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.2

Grounds

4.5

Safety

4.3

Office Staff

4.9

Maintenance

4.7

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

11

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.18 days

View Community Timeline
View Community Timeline

Valley Pond Reviews

(19)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1207340

Verified Resident 2016 - 2023

12/11/2023

The staff is very helpful and nice. All of my questions were answered and everything is accessible easily like stores schools etc. I like that I can park at n a heated garage and that there is an elevator.

    Manager

    12/13/2023

    Valley Pond
    Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

    Updated Review

    Review Author Icon

    Resident 1206109

    Verified Resident 2020 - 2023

    12/7/2023

    I've enjoying living here because the people are great; both the residents and staff. I also like the benefits of having heat included and underground garage. Unless life changes drastically, I plan on staying for years to come.

      Manager

      12/8/2023

      Valley Pond
      Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
      Review Author Icon

      Resident 1197894

      Verified Resident 2020 - 2023

      11/9/2023

      Hands down, this community is the best I have ever lived in. The management goes above and beyond to make you feel welcome and cared for. The common areas are tidy and well cared for. Maintenance requests are easy to submit and quickly taken care… See More >
        Manager

        11/11/2023

        Valley Pond
        Hi, thank you so much for your positive comments about Valley Pond! We are always more than happy to assist you if anything else comes up. Take care!
        Review Author Icon

        Resident 1187061

        Verified Resident 2019 - 2023

        10/5/2023

        My experience over the last six years in two different apartments has been almost completely positive. Great management, amenities and community. I do think tenants should have more control over the specific temperature of the apartments. One wall unit air conditioner for a three bedroom… See More >
          Manager

          10/7/2023

          Valley Pond
          Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
          Review Author Icon

          Resident 1169442

          Verified Resident 2022 - 2023

          8/12/2023

          Management and maintenance have been responsive, helpful, and polite. The price is affordable and the community is friendly. I do wish that the storage and parking was more spacious. Overall its a good place to live.

            Manager

            8/15/2023

            Valley Pond
            Hi, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
            Review Author Icon

            Resident 1169441

            Verified Resident 2022 - 2023

            8/12/2023

            Best palace to live in with family and kids. Terry and all maintenance osum. they respond to maintenance complaints at the same time. nice big playing grounds and another facility are available only on a 1-minute walking distance.

            Manager

            8/15/2023

            Valley Pond
            Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
            Review Author Icon

            Resident 1161445

            Verified Resident 2020 - 2023

            7/20/2023

            I am very satisfied staying at valley pond apartment. I feel safe and accepted by the community. The manager the best person I have never met.When I ask my needs always trying to help and answering my question.

              Manager

              7/22/2023

              Valley Pond
              Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
              Review Author Icon

              Resident 1149564

              Verified Resident 1999 - 2023

              6/12/2023

              Since 1989, my experience has been satisfactory. I have enjoyed living here at Valley Pond, especially after the remodeling that was done a few year ago. When it was finished, It was like moving into a new apartment. The staff has always been friendly and… See More >
                Manager

                6/14/2023

                Valley Pond
                Hi, thank you so much for your positive comments about Valley Pond!
                Review Author Icon

                Resident 1148995

                Verified Resident 2020 - 2023

                6/10/2023

                Decent apartments with modern appliances and dark wood accents. Through the wall air conditioning in main living space only, with baseboard heating throughout. Extra storage and underground heated parking is a huge plus. Normally pretty quiet living conditions off of a popular street. Great location… See More >
                  Manager

                  6/12/2023

                  Valley Pond
                  Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
                  Review Author Icon

                  Resident 1148145

                  Verified Resident 1999 - 2023

                  6/8/2023

                  I believe Terri, our apartment manager, truly cares about the residents and is always quick to help and answer the needs of our community. She is creative and kind holding several events also. I love living in Apple valley

                    Manager

                    6/11/2023

                    Valley Pond
                    Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
                    Review Author Icon

                    Resident 1146790

                    Verified Resident 2022 - 2023

                    6/4/2023

                    Very friendly staff and residents. The property is very well kept and clean. The common areas are inviting and well kept. The maintenance workers are quick to respond when there is a problem with anything within the apartment.

                      Manager

                      6/6/2023

                      Valley Pond
                      Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                      Review Author Icon

                      anonymous

                      Resident 2021

                      5/14/2021

                      Hello, we moved here because we needed somewhere to move in ASAP and this place looked great,seemed great..first month there’s was problems with rent payment and got many fees online with it being bounced back and it not being “their fault”. If you’re looking to… See More >
                        Review Author Icon

                        anonymous

                        Resident 2016

                        9/14/2016

                        I am a relatively new renter at Valley Pond, however, thus far my experience has been great. The office staff (Terri) is awesome to work with. My apartment feels like a home and has been newly remodeled. My kids go to school… See More >
                          Review Author Icon

                          newbreedofdrew

                          Resident 2014 - 2015

                          2/1/2015

                          Overall good price good location, but during our residency they forced us to relocate and pack our stuff so they could remodel only a month before our move out time. Treated as just another dollar, complete disregard for the 3 people working nights in… See More >
                            Manager

                            2/23/2015

                            Valley Pond Apartments
                            We are sorry this this remodeling has come at an inconvenient time for you while you are preparing to move in two months. Unfortunately, the timing for the entire completion of our remodeling project is set for the end of March 2015. We understand the frustration and inconvenience that moving personal belongings to make way for upgrades can cause. The project will only take 4-5 days, and will upgrade: the kitchen appliances, countertops, cabinets, floors, bathroom vanity's and mirrors and lighting throughout the apartment. We hope that two weeks notice prior to the time of the remodel project gives residents time to prepare, and we are inviting everyone to fully use the community room, which contains a full kitchen, during the remodel. The fitness room is located next to the office, so we are able to check daily to make sure all equipment is in working order. We urge our residents to report anything that is not in working order to the office so we can replace or fix it. Thank you for you candid review, and we wish you luck in your future endeavors.
                            Review Author Icon

                            anonymous

                            Resident 2009

                            8/1/2011

                            My boyfriend and I lived here for a little over a year and a half. We got a 1 bedroom apartment on the 3rd floor with vaulted ceilings, it was very spacious. We had a nice pond view, but the water sort of acted like… See More >
                              Review Author Icon

                              anonymous

                              Resident 2008

                              12/15/2008

                              The grounds of this apartment are amazing. Really Pretty. The location is also really convenient. Loved having a gas station across the street. However, the office staff was a nightmare to deal with. I think you have to be best friends with them to get… See More >
                                Review Author Icon

                                stacystar350

                                Resident 2008

                                1/26/2008

                                This was not my idea of "fun" living, I like more noise and more action... but if you're looking for a quiet place with beautiful landscaping and wonderful staff look no further! We were down and out and Valley Ponds pulled for us by working… See More >
                                  Review Author Icon

                                  PackMan4380

                                  Resident 2000 - 2008

                                  1/17/2008

                                  I have been a resident at Valley pond for over eight years now and have seen many changes in the property. We have had both good and bad staff and management in this time however, at present the staff and management are excelent. For the… See More >
                                    Review Author Icon

                                    anonymous

                                    Resident 2006 - 2007

                                    1/15/2008

                                    Great location. Access to schools and buses and gas station across the street. Along with food options. Underground parking is free, but the psaces are small and you need to request that your not next to a wall. I was unlucky in that matter. My… See More >

                                      Features & Amenities

                                      Laundry
                                      • Laundry On-Site
                                      Parking
                                      • Underground Parking
                                      Pets
                                      • Cats Allowed
                                        Deposit: $200. Fee: $100. Rent: $25. Pet Limit: 2. Comments: Deposits per apartment, fees per pet.
                                        Less Info
                                        More Info
                                      • Dogs Allowed
                                        Deposit: $200. Fee: $200. Rent: $40. Restrictions: No breed restrictions with approved pet application.. Pet Limit: 2. Comments: Deposits per apartment, fees per pet.
                                        Less Info
                                        More Info
                                      Other
                                      • Additional Storage
                                      • Air Conditioning
                                      • Balcony or Patio
                                      • Car Wash Location on Site
                                      • Ceiling Fan
                                      • Community Room
                                      • Courtyard or Pond Views in Select Homes
                                      • DishWasher
                                      • Eat-in Kitchen or Breakfast Bar in Select Homes
                                      • Elevator
                                      • Fitness Center
                                      • Garbage Disposal
                                      • Gated Access
                                      • Granite Countertops
                                      • Microwave
                                      • Nearby Walking and Biking Trails
                                      • On-Site Maintenance
                                      • On-site Vending Machines
                                      • Package Receiving Service
                                      • Picnic Area with Grills
                                      • Premium Cabinetry
                                      • Public Transportation
                                      • Remodeled Units
                                      • Smoke Free Community
                                      • Stainless Steel Appliances
                                      • Vaulted Ceilings
                                      • Vending Machine
                                      • Walk In Closets
                                      Show Less
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                                      Leasing

                                      We can t wait to welcome you home! Here s what you can expect at Valley Pond. Our community and all our homes are smoke-free. We allow cats, dogs, and other small animals. We have no breed restrictions upon an approved pet application. Required Fees - Move-in: application fee - $50 per applicant, deposit - $400, & administration Fee - $150. Monthly: rent - fixed cost dependent on size, move-in date, and lease term, utilities - variable cost dependent on usage and/or bill back, utility processing Fee - $3.50. Keep reading or visit the FAQ on our property website for more information regarding pets, utilities, storage and parking. Book a tour to meet us today!
                                      Show Less

                                      Office Hours

                                      • Sunday: Closed
                                      • Monday: 09:00 AM - 06:00 PM
                                      • Tuesday - Wednesday: 09:00 AM - 05:00 PM
                                      • Thursday: 09:00 AM - 06:00 PM
                                      • Friday: 09:00 AM - 03:00 PM
                                      • Saturday: Closed
                                      This community is managed by

                                      Bigos Management

                                      A
                                      A
                                      Communities
                                      50

                                      Questions & Answers (0)

                                      Frequently Asked

                                      How is Valley Pond Rated?
                                      Based on 20 number of votes by renters, Valley Pond is currently rated 4.3 out of 5 stars.
                                      How satisfied are residents with the upkeep and overall appearance of the grounds at Valley Pond?
                                      Valley Pond is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                      How effective was the maintenance team when resolving your problem?
                                      Valley Pond is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                      What are noise levels like at Valley Pond?
                                      Valley Pond is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                      How safe is Valley Pond?
                                      Valley Pond is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                      How satisfied are residents with the neighborhood?
                                      Valley Pond is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                      How satisfied are residents with the staff at Valley Pond?
                                      Valley Pond is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                      How often does management engage with reviews?
                                      Managers have responded to 100% of their community reviews in the past year.
                                      How quickly does management engage with reviews?
                                      Managers have replied within 2.18 days to their community reviews in the past year.
                                      Who manages Valley Pond?
                                      Bigos Management
                                      What is the pet policy at Valley Pond?
                                      Cats Allowed
                                      Deposit: $200
                                      Fee: $100
                                      Rent: $25
                                      Pet Limit: 2
                                      Comments: Deposits per apartment, fees per pet.
                                      Dogs Allowed
                                      Deposit: $200
                                      Fee: $200
                                      Rent: $40
                                      Restrictions: No breed restrictions with approved pet application.
                                      Pet Limit: 2
                                      Comments: Deposits per apartment, fees per pet.
                                      What types of floor plans are available?
                                      1 Bed, 1 Bath
                                      2 Beds, 1 Bath
                                      2 Beds, 2 Baths
                                      3 Beds, 2 Baths
                                      What is the move-in special?
                                      Move into your new apartment and receive $500 off first month rent! Contact leasing team for more info.

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                                      Baths

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                                      Valley Pond is a 748 - 1,232 sq. ft. apartment in Apple Valley in zip code 55124. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,535 - $2,710. Nearby cities include Rosemount, Burnsville, Lakeville, Eagan, and Savage.

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