The management was lovely when I spent nearly 2 years here. I noticed some noise from the neighbors and could hear them when they would yell, but it was nothing unmanageable. It's a solid location, and maintenance always responded quickly for us. I would see the cleaning lady daily, so the complex was taken care of. After I moved out, I heard they got new management that was sub-par. Right before my other roommates moved out, one of the office ladies had misplaced the rent of 4 residents, and supposedly just disappeared out of nowhere. My boyfriend and I are currently looking for an apartment to move to, and I would consider coming back to Heritage if it weren't for the fact that the rent has went up each year. When I first moved in, it was $1,100 for a 2 bedroom. Now I'm seeing close to $1,300 just for a 1 bedroom. It's a shame, because it's in a solid location in the city.