Resident • 2008 - 2012 Recommended
I lived at Southgate for 4 years and would call it average at best. The apartments are spacious enough which is always number 1 on my list and the 2 brdms have 2 bathrooms which is nice. Nan retired earlier this year just after I moved out so any prior comments about her well are partially true(well mostly) she isn't there. I never had trouble with my space in the garage but the parking lot was small so parking my second car proved challenging. Maintenance was tricky. If you didn't write down super super super specifically what the problem is they would go to your aptartment during business hours while I would be at work and leave a note saying they couldn't find anything wrong or that it was my fault that it wasn't working. I lived in both a 1 and 2 bedroom while I was there and was asked to leave due to complaints by a racist neighbor who managed to drive 5 of 6 families of the same race out of the same building in the same month all with "noise" compaints. I think the office should have noticed the coincedence and investigated further prior to asking us to leave. Also the answering service for after hours maintenance is questionable. My bedroom doorknob stopped working with the door shut and my 3 year old inside the bedroom by himself. The decided it was not an emergency that my child was trapped in the bedroom alone due to no fault of ours and we should call a locksmith as this was considered to be a "lockout" despite there being no lock on the door to the bedroom. All I got were excuses from the office about how she needs to get rid of the maintenance person that was on call that night. Nan was very understanding if you had any trouble getting your rent in on time. It seems like half the residents paid their rent after the 20th of the month based on the long list of payments they were waiting on. All in all if you are looking for lots of space and a place to sleep(what I wanted when I moved in) its great. If you want a responsive caring complex with great amenities, don't bother.
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