Review History for Verified Resident 522967

Moonraker Apartments


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Resident 522967

Verified Resident 2018 - 2019

2/3/2019

The apartment is ok, however when I moved in the apartment was not ready, it wasn't clean. Most of the staff in the office are friendly except for this one lady. The decided to plow on one of the coldest days of the year when it was negative 50 outside, I got frostbite on one of my fingers trying to get my car started, they were towing people's cars left and right. Sometimes the caretaker cleans outside of the building but not often. One time I had a maintenance emergency no one responded all night, the next morning i had to email the property manager to get the issue taken care of.
    Manager

    6/24/2019

    Moonraker Apartments
    I am sorry to hear that we have not met your expectations. Although it was very unfortunate that the dates the plowing company were available happened to be so cold, we do have an obligation to try to clear the parking lot of snow for our residents. Please let me know if there are any issues such as cleanliness or maintenance issues so we may address them for you. Thank you, Amber P. Property Manager

    Review 14 out of 81

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    Moonraker Apartments

    March 2024

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