What are noise levels like at Point of America?

The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Point of America?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Point of America?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath

Ratings & Prices for Point of America, Brooklyn Park, MN

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (91 Reviews)

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Former Resident • 2019 - 2020

07/29/2020

The management here is absolute trash! Very rude, unprofessional. They never respond when you need something. They always have excuses to not help. They always have excuses to rip you off. Oh yeah and this place is disgusting. Mice running all over the place. The halls… See More

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Verified Resident 724165 • vrp • 2013 - 2019

12/08/2019

I've enjoyed staying at point Of America The office staff has been so good to me and they truly work with me. Family's keep there children inside or they take them to the park. The grounds are kept up good. The laundry room is always clean.… See More

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Point of America Manager

12/20/2019

Thank you for taking time to post a review. We are happy you are enjoying your home here! If you have any questions or concerns please do not hesitate to reach to me or any members of the Pointe of America team. Thanks again, Denise Y. Property Manager

Verified Resident 416460 • vrp • 1999 - 2019

11/24/2019

i have lived here many years and they are always trying to make Point of America a nice place to call home. I would like to say thank you to the staff for they do make a difference. We all need to work together management and… See More

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Point of America Manager

11/08/2017

We are so glad that you see all of the positive changes we as a staff have strived for, to make your home comfortable. We truly appreciate your kind words. Please don't hesitate in contacting us should there be something else we could do for you. Denise Y Property Manager

Verified Resident 719943 • vrp • 2018 - 2019

11/20/2019

Not worth the price I am paying for rent. The building is old and now well maintained. There is always trash by the mailboxes. Hallway always stink. Stove and cabinets in the kitchen is outdated. I would not recommend to others!

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Verified Resident 708864 • vrp • 2018 - 2019

10/21/2019

Marijuana smoke in the entrance from the 1st floor is very unhealthy for people who do not smoke. I went to the office today to complaint about especially during the weekend the stench is all over the place. I was told that even though smoking is… See More

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Point of America Manager

10/23/2019

There should be no smoking of any kind in the common areas ever. If there is marijuana use in your building please feel free in contacting 911 and or the after hours to make a report so we can work on a resolution. Respectfully, Denise Y Property Manager

Verified Resident 484118 • vrp • 2019

10/13/2019

Lots of trash outside. The tentants are the ones making this property bad. Mostly young people with kids. Not great place to be outside after 10 pm. Lots of non resident people hanging in lots at nights.

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Point of America Manager

10/23/2019

The Point of America staff are continually doing their upmost to control the trash as this is a very large community and our hope is that everyone will join us in preventing garbage and trash blown about as we understand you want a nice, clean place to live and rightfully so. Thank you for your review Denise Y Property Manager

Verified Resident 703532 • vrp • 2018 - 2019

10/06/2019

Pretty quiet through the day but sometimes at night people would knock on your window to be let in the building, it could be 1,2 or sometimes even 3 A.M and you could have someone knocking on your window to get in the building.

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Point of America Manager

10/23/2019

I am sorry that people are knocking on your window at night as we would hope that people would respect other peoples right to privacy. Should that happen again please contact the on call after hours or feel free in contacting 911. Denise Y Property Manager

Verified Resident 675240 • vrp • 2017 - 2019

08/06/2019

My years has been a nightmare, I do not plan on renewing a lease at point of America. These apartments are not worth the money very old the bathtub is green, hideous carpet appliances very very outdated.

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Point of America Manager

08/12/2019

We're sorry that you are unhappy with your apartment. We do have a renovated one bedroom with a peach tub that matches beautifully with the new bathroom floor should that interest you please visit us in the office. Thank you again, Denise Property Manager

Verified Resident 673281 • vrp • 2018 - 2019

08/04/2019

The area is full of crime. You hear gunshots every night, people arguing, and fighting breaking out, one night someone was banging at my door and then went outside screaming I will kill all it you. The next morning I went down to the office and… See More

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Point of America Manager

08/12/2019

We work very closely with the Brooklyn Park Police Department and we have not received any reports of such activity. Whenever we have gotten any reports that violate our lease terms we addressed those immediately as it is our goal to maintain a crime-free community. Respectfully, Denise Y

Verified Resident 651613 • vrp • 2018 - 2019

06/12/2019

Worst place to live on winter time ,the tow your car avery 3days,management it's very bad ,for any question at rental office the response is no? It's my first time to see that in Minnesota.i'm looking for another place to live before winter. See More

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Point of America Manager

06/18/2019

We totally understand the frustration of this past winter. Although we put a lot of thought into managing and maintaining the removal it was still a struggle for everyone. If there is anything more you'd like to discuss please feel free in scheduling a time to meet I would like to try and win your confidence back. Thank you again, Denise Y Property Manager

Verified Resident 642375 • vrp • 2019

05/20/2019

I love this apartment, it's a nice and safe place to live. I haer about this place through my friend, and I was so happy to find this nice apartment.. I'll be here to the rest of my life now.. Thanks Ellen.

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Verified Resident 555123 • vrp • 2017 - 2019

05/19/2019

Excellent and in most cases would refer this property to friend and families because of the decent and easy access of the apartment.however more can be done by ensuring there is more security to residents and

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Verified Resident 557702 • vrp • 2018 - 2019

05/05/2019

my first apartment and it's great clean quite the staff are very friendly and area very safe I would recommend friends and family to live here. My experience has been great and I'm looking to one more year

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Verified Resident 448963 • vrp • 2017 - 2019

02/17/2019

Terrible nobody fixes ----. On my floor there's been two evictions and five moveouts since I been here there's only 6 units on my floor so that says a lot. The staff in the office were rude and disrespectful every time I step in the office… See More

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Verified Resident 603552 • vrp • 2019

02/12/2019

It was very easy to apply. I received information back in a very timely manner. The move in process was very well explained. I was able to move in a few days before I had to be out of my old apartment which was helped us… See More

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Verified Resident 600414 • vrp • 2018 - 2019

02/04/2019

The staff are some of the rudest staff I have ever met, I've worked for apartment buildings before and these people clearly do not care about their job or the residents. I've heard them say bad things about residents to other residents, and to myself. They… See More

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Verified Resident 566625 • vrp • 2018

11/05/2018

The rental staff here is really rude, I should say most of them are, there is a nice one working in the rental office, I moved in because it was the first place that came through for me. The front entry to the building stay nasty,… See More

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Verified Resident 557980 • vrp • 2015 - 2018

10/16/2018

No comment .............................................................................................................................................................................................. See More

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Verified Resident 556905 • vrp • 2018

10/15/2018

Staff is nice and helpful. Just make sure your apartment is clean. I just did a glance when I did the move in sheet, turns out nothing was really cleaned. But other than that the grounds were pretty much clean. First night I found a pest.… See More

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Verified Resident 555124 • vrp • 2018

10/13/2018

This is a great apartment for the money they take care of issues when they arise and are always trying to improve our living space and the buildings. They actually care about the tenants and will always get things fixed as quickly as possible.

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Point of America Manager

10/15/2018

Thank you so much for your kind words. I'll be sure to share it with the entire team. Respectfully, Denise Y. Property Manager

Verified Resident 544714 • vrp • 2018

09/18/2018

The manager are great they will work with glad that I have my own place now I like the fact is very secure for your children.i love the area lot place to walk to if need there a pool lil park for kids See More

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Verified Resident 533488 • vrp • 2017 - 2018

08/27/2018

Staff is extremely rude and and isn't sensitive to serious situations. Hallways are never clean. Some work ordered aren't addessed. Staff makes you feel like a bad tentants because of maintenance issues. It's been a terrible experience here from day one. I have called corporate muiltiplw… See More

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Point of America Manager

08/28/2018

Please feel free in visiting us in the office so we may have a chance to address your concerns. Respectfully, Denise Y. Property Manager

Former Resident • 2018

06/15/2018

Do not rent here! When I moved into that apartment, It had one missing slat and one nicked slat that I documented with a check mark on my move in sheet. When I got my deposit check back, I saw that they had withheld $24 from… See More

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Verified Resident 484290 • vrp • 2018

05/07/2018

Other then the lack of cleanliness of the apartment upon move in, the broken part to the front door, and missing light bulbs, the rest is good. It's cat friendly which is important to me. And I can see my car from my apartment which I… See More

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Point of America Manager

05/08/2018

Were sorry we didn't meet your needs as moving is a stressful time. I hope your cats enjoy their stay and are adjusting. Were unfamiliar with your front door issue. If you would please contact the office so we may get that addressed wed be happy to do so. Respectfully, Denise Y. Property Manager

Verified Resident 484143 • vrp • 2018

05/07/2018

I did not appreciate that I was told about the water trash and gas bill until after I paid my deposit, also I did not like that I was not told that I need to have my renters insurance a few hours before I was going… See More

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Updated Review

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Manager

Leasing:

Our Virtual Leasing Doors are Open! We take pride in providing quality, well-maintained, clean, and economical apartments in Brooklyn Park! Our 1 and 2 bedroom apartments feature large closets, galley-style kitchens, gas cooking ranges, spacious room sizes, ceiling fans, mini blinds, cable hook-ups, and air conditioning. Many apartments also feature a graciously sized balcony with large windows. Bonus-- Heat is included in your rent!

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