What are noise levels like at Glen at Burnsville Apartments?

The community is rated 3.5/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Glen at Burnsville Apartments?

The community is rated 2.9/5 stars, signifying moderate satisfaction on average.

How safe is Glen at Burnsville Apartments?

The community is rated 2.3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.2/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 41.18% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 94.29 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Glen at Burnsville Apartments, Burnsville, MN

Renter Ratings

Noise	N/A
Grounds	2.9
Safety	2.3
Office Staff	3.9
Maintenance	3.2
Neighborhood	4.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	17

Manager's Review Engagement

Percentage of reviews responded to	41.18%

Manager's Review Reply Time

Average time to respond to reviews	94.29 days

Ratings & Reviews (148 Reviews)

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Verified Resident 875943 • vrp • 2008 - 2020

02/25/2021

I've lived here for 13 years 2019 we had problems with taking cold showers for about 9 months .then last summer we had problems with roaches but i haven't seen any for 2 weeks I never had any problems before.

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Verified Resident 667679 • vrp • 2018 - 2020

Updated Review

02/20/2021

Unsupervised children making lots of noise in hallways - Lots of food items and trash on floors and grounds so dogs get into it and get sick also an eyesore - Constant Door slamming noise - Locked doors not shutting so easy access to secured areas… See More

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Previous Review

· 09/10/2020

Verified Resident 589315 • vrp • 2016 - 2020

Updated Review

01/27/2021

nice location close to freeway but im on a fixed income and with what my dissability check is each month i cant continue to stay here and its not managements fault its just a crazy messed up world we are living in and owners need to… See More

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Previous Review

· 09/10/2020

Resident • 2019 - 2020

10/23/2020

There are several positive things about this apartment complex but also several negative things. I will list both and you can be the judge. Positive: 1. It is decently affordable. The base rent itself is not bad for the amount of space you have. 2. The… See More

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Verified Resident 827454 • vrp • 2016 - 2020

10/03/2020

Over all this is a good place to live. The important maintenance items are always attend to immediately. There is indoor/outdoor pools, pool table, yoga room and fitness center to use. Underground parking and storage units for additional 25.00 a month. See More

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Verified Resident 781221 • vrp • 2019 - 2020

09/22/2020

Constantly broken and dirty......................................................

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Verified Resident 819243 • vrp • 2017 - 2020

09/16/2020

This place is horrible. Stay away. I moved in here 2 years ago. In those 2 years, someone has been shot and killed in my parking lot, cops are called almost on a weekly here, the apartment down the hall got condemned, the apartment across from… See More

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Verified Resident 575013 • vrp • 2018 - 2020

08/31/2020

Love it great place to live the campus is amazing outdoor pool an indoor pool. Dog park with great trail's to get there and let's not forget the staff there great love my Neighbors on my floor all friendly always stopping and talking love that not… See More

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Glen at Burnsville Apartments Manager

08/31/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 808431 • vrp • 2020

08/27/2020

I have lived here for almost 6 months, the whole time living here the management has been terrible. The time it takes to get a response is unacceptable. I do not recommend this place. The rent is expensive for a run down apartment complex with unclean… See More

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Glen at Burnsville Apartments Manager

09/01/2020

Hi, we regret to hear that you are displeased with your time with us. We would be very interested in turning your experience around. please at your earliest convenience give the office a call at 952-890-9123, so we may better serve you. Thank you.

Verified Resident 806786 • vrp • 2020

08/23/2020

To early to give full review. Please send additional review later on in the lease term. Security may be an issue but ive been made aware that it may be handled soon. Hopefully things in the community things will improve.

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Glen at Burnsville Apartments Manager

09/01/2020

Hello, thank you for taking the time to let us know how we did. We would be grateful for the opportunity to discuss how we have change your living here into a 5 star experience. please give the office at call at 952-890-9123. Thank you!

Verified Resident 800643 • vrp • 2019 - 2020

08/06/2020

the maintenance staff is by far the best part about these apartments. Very pet friendly, , lots of tree and grass. I have nothing else to say about the place but for some reason they want a minimum of 201 characters. See More

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Glen at Burnsville Apartments Manager

09/01/2020

Thank you so much for the kind words! We will be sure to inform our maintenance staff. Have a great day!

Resident • 2020

07/31/2020

This is a horrible place to live. It's dirty here and never cleaned. I always have to wipe down the washer and dryers before use. There's always liquid trash trails in the hallway, and laundry room as well. The company used for the utility bills always… See More

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Verified Resident 798361 • vrp • 2018 - 2020

07/31/2020

Was nice at first but there has been a lot of crime lately. I feel I pay quit a bit of rent for the low budget appliances I have. And during Covid when the amenities were shut down I wish we would have gotten a little… See More

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Glen at Burnsville Apartments Manager

09/15/2020

Hello, we appreciate you taking the time to leave us this feedback. We would very much like to have the opportunity to learn more about the issues you've brought to our attention. Please at your earliest convenience give our office a call at 952-890-9123. Thank you.

Former Resident • 2013 - 2020

07/27/2020

We lived there for 6 yrs. Moved out 7/2020. When we first moved in the apts. were called River South, called Ravenwood . At that time things were ok. THEN called Glen at Burnsville. Horrible care inside and out. Dog feces and urine in hallways, broken… See More

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Glen at Burnsville Apartments Manager

09/15/2020

We would like to have a better understanding about your experience. Please reach out to us at (952) 890-9123 at your earliest convenience..

Verified Resident 783821 • vrp • 2020

06/25/2020

Its great. Just wish dogs where on leashes and dog poop was picked up by owners. Also the back of the buildings on the walking trail could use attention makes it hard to walk your pet. Service given from all staff is excellent and I do… See More

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Verified Resident 752792 • vrp • 2020

03/17/2020

Very community oriented which is really nice these days. Staff is very professional and accommodating. Able to answer and willing to any all needs. All maintenance needs are addressed in very timely manner and done well.

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Glen at Burnsville Apartments Manager

04/02/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 752773 • vrp • 2020

03/17/2020

Overall good, but I was hoping the cleanliness of everything would be in better shape. And my building always smells like weed and cigarettes. But I'm really hoping that management gets things together come spring.

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Verified Resident 630368 • vrp • 2019 - 2020

02/26/2020

The staff here are great! They always have smiles on their faces and if I have a problem, they are willing to help fix it. I also enjoy that they do events to bring the community closer, like a early Thanksgiving feast or a pizza party.… See More

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Glen at Burnsville Apartments Manager

06/12/2019

We are very happy to have provided you with such a positive experience! Our common areas are certainly something we are wanting all to enjoy. We will pass along the concern to our maintenance staff. If there is ever anything you are needing please do not hesitate to contact the office at 952-890-9123.

Verified Resident 747657 • vrp • 2020

02/26/2020

Residents trash property and often don't pick up after their pets! Thats pretty much it but the glen at burnsville is a decent place to live. Im required to type at least two hundred and one characters so i will continue to type until i meet… See More

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Glen at Burnsville Apartments Manager

03/04/2020

Hello, Andrew the Community Manager here. We appreciate you bringing these issues to our attention. Pet waste can always be a challenge especially when the snow start to melt! We would very much like to know where you are finding this issue occurring, we would be happy to address! At your earliest convenience please contact the office at 952-890-9123 and we will see this issue is resolved. Thank you!

Verified Resident 583586 • vrp • 2015 - 2020

02/25/2020

Glen at Burnsville great community to live peace and quite .excellent customer services when need a maintenance request or we need to address an issue to community staff .long term agreement within 12 to 15 months

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Verified Resident 745834 • vrp • 2019 - 2020

02/19/2020

Great people here, just not a great atmosphere in terms of pests (cockroaches & mice), heating, trash on the premises outside our building, and certain communications i.e. rental certificate for tax purposes.

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Glen at Burnsville Apartments Manager

03/04/2020

We appreciate you taking the time to express your experience here at the Glen. We would very much like to address the issues you have been experiencing onsite. Please at your earliest convenience contact the office at 952-890-9123 or stop on by to discuss. Thank you!

Verified Resident 550667 • vrp • 2017 - 2020

02/19/2020

Horrific maintenance! Took 2 months to get toilet fixed. The laundry room needs to be cleaned at least 2 times a week, resident here are disgusting and leave it in a state that no one wants to see. Garbage everywhere, liquids and stuff on floor, washers… See More

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Verified Resident 505339 • vrp • 2012 - 2020

02/08/2020

Safety needs to be top priority. Instead, more attention is paid on which parking lot we are using and try to limit guest parking. cameras don't work or are pointed in the wrong direction. tenants vandalize community and if they had cameras, they could end that.… See More

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Verified Resident 736638 • vrp • 2020

01/16/2020

Glen at Burnsville gave me hope in finding an apartment when I was in the searching process because I struggled to find a place that the priority wasnt credit and it was more about how much you make which was a big relief! The timing was… See More

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Glen at Burnsville Apartments Manager

02/07/2020

Thank you for your kind review; we are happy to pass along your comments to the team here at Glen at Burnsville!

Verified Resident 717038 • vrp • 2019

11/13/2019

Could be better but satisfied neighbor lil to loud love the anmintes waiting for basketball court. But love being In my apartment and meeting staff everyone is friendly and helpful and respectful I enjoyed

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•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site

Party Room with Kitchenette

Storage Rental Available

Parking

Heated Garage Parking Available

General

24-Hour Emergency Maintenance

BBQ and Picnic Area

Business Center with Copier and Fax

Clubhouse

Controlled Access

Fitness Center

Nearby Walking and Bike Paths

Package Receiving Service

Pool

Pool with Sundeck

Racquetball Court

Volleyball Court

Yoga and Flex Studio

Pets

Cats Allowed
Fee: $300
Rent: $40
Restrictions: Maximum weight of 50 lb each, One time Fee $300.00, Rent $40.00. Animals must be at least six (6) months of age and must have proof of current vaccinations, proof of weight when full grown, and breed documentation. A maximum of two (2) pets are allowed per apartment and each applicant must provide a photograph of each pet.
Pet Limit: 2

Dogs Allowed
Fee: $300
Rent: $40
Restrictions: Maximum weight of 50 lb each, One time Fee $300.00, Rent $40.00. Animals must be at least six (6) months of age and must have proof of current vaccinations, proof of weight when full grown, and breed documentation. A maximum of two (2) pets are allowed per apartment and each applicant must provide a photograph of each pet.
Pet Limit: 2

Leasing:

Glen at Burnsville apartments is peacefully located with beautifully designed homes to suit your every need. Our community boast newly updated fitness center, new community room, new cyber cafe, and more. Burnsville Minnesota offers a peaceful, private setting along a tree-lined parkway. Enjoy each season with our indoor pool and racquetball court as well as outdoor pool and sand volleyball court.

Office Hours