Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 26.8 days |
Contact Property
Parkwood Pointe Apartments
12312 Parkwood Drive
Burnsville, MN 55337
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 26.8 days |
Thank you for the kinds words. We hope you stop by the office from time to time to say hello to us. We love seeing all of our residents and are so happy that you are with us at Parkwood Pointe. Denise Christensen Property Manager
Thank you for giving us a great review. We appreciate your wonderful comments, we are looking forward to our restrictions being lifted so we can all get together again. Thanks again for choosing Parkwood Pointe Denise Christensen Property Manager
Thank you for your review of Parkwood Pointe. We sincerely appreciate you taking the time to let us know of your experience so far. Your comments are very much valued. If you have any special requirements, please let us know and we will try our best to accommodate you. We are only a phone call away! Denise Christensen Property Manager
Thank you for your review of Parkwood Pointe. We sincerely appreciate you taking the time to let us know of your experience so far. Your comments are very much valued. We are looking forward to you enjoying our amenities. Hope to see you at our resident actives throughout the year; this is a good way to get to know your neighbors. If there is anything we can do to make your home more enjoyable, please contact our office. Sincerely, Denise Christensen Property Manager
New to this community, Welcome! There are so many exciting things to do and see here. The office will provide you with restaurant recommendations and information about supermarkets, gas stations, etc. We want your experience here to be a positive one! If you have any questions, just call us or stop by. Denise Christensen Property Manager
We are glad you picked Parkwood Pointe to be your home! We hope you enjoy living here for many years to come. If there is anything that we can help you with, don't hesitate to call or stop by. Denise Christensen Property Manager
We would like to apologize for any inconveniences you had while living at Parkwood Pointe Apartments. We are sorry that your experience did not meet your expectations. I will review your files to see how we can learn and grow from this in the future. Please feel free to reach out to me personally there is any additional information you would like to share. Cathy Schumacher, Regional Director of Operations, 952-361-8000
Thank you for taking the time to leave your reviews. I am confident we will find a positive resolution to the above issues offline.
We are delighted to welcome our new residents! We are so happy that you moved here. Management strives to make your experience here a wonderful one. We encourage you to communicate with us if you have any questions or concerns about this community. You can reach the office by phone, email or just by stopping by. We would love to see your smiling face. Thank you for choosing Parkwood Pointe as your new home. Denise Christensen Property Manager
I will be sure to pass along your comments to my team and our residents. If there is anything we can do to make your home more enjoyable, please contact our office. It's nice to hear that we make a difference. I am glad to hear your 7 years experience has been more positive than not. If you are interested in transferring to a different unit within the complex please let me know. I can try and get you away for the fire department noise. Sincerely, Denise Christensen Property Manager
Thank you for your review! We are happy to hear our team has been living up to our high customer service expectations! We hope you continue loving living with us at Parkwood Pointe! I will pass this along to my staff. Thank you again for your review!
Thank you for all your kind words ! I will pass this along to my staff. We are glad you picked Parkwood Pointe to be your home! We hope you enjoy living here for many years to come. If there is anything that we can help you with, don't hesitate to call or send us an email. Thanks again for choosing Parkwood Pointe Denise Christensen Property Manager
Thank you so much for your correspondence. We pride ourselves on our customer service and the care of our community. We are sincerely appreciative of your feedback as this helps us continually improve and strive for excellence. Your residency is very important to us and we want you to continue to enjoy your home here at Parkwood Pointe. Yes. agreed our maintenance is excellent here. I will pass this along to him. Please feel comfortable to call upon us if we can be of any service to you, Sincerely, Denise Christensen Community Manager
You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. It's nice to hear that we make a difference.If there is anything we can do to make your home more enjoyable, please contact our office. Thanks again for choosing Parkwood Pointe Denise Christensen Property Manager
Thank you for giving us a great review. We appreciate your wonderful comments, I will pass this along to my staff.we are looking forward to seeing you at our social events Hopefully we can start them up again soon. Thanks again for choosing Parkwood Pointe for your home. Denise Christensen Community Manager
Thank you so much for your words of praise, We really appreciate you taking the time out to share your experience with us-and I agree, our team works extremely well together! We count ourselves lucky for residents like you. We look forward to you joining us at our residents events hopefully soon. Did you join us at our snow cone event? Denise Christensen Community Manager
Thank you for your review of Parkwood Pointe. We sincerely appreciate you taking the time to let us know of your experience so far. Your comments are very much valued. We are looking forward to you enjoying our amenities. Hope to see you both at our resident actives throughout the year; this is a good way to get to know your neighbors. If there is anything we can do to make your home more enjoyable, please contact our office. Sincerely, Denise Christensen Community manager
Thank you so much for your correspondence. We pride ourselves on our customer service and the care of our community. We are sincerely appreciative of your feedback as this helps us continually improve and strive for excellence. Please let us know if you see any pet owners not picking up. Sincerely, Denise Christensen Property Manager
Thank you for your review of our wonderful community. I will be sure to pass along your comments to my team. If there is anything we can do to make your home more enjoyable, please contact our office. It's nice to hear that we make a difference. Sincerely, Denise Christensen Property Manager
Thank you again for taking the time to share your thoughts. I will pass this along to my team. We appreciate your choice of making this community your home. If theirs anything we can help you with please let us know. Denise Christensen Community Manager
Here at Parkwood Pointe, we take pride in the comfortable quality living environment we provide to our residents. We rely on residents like you to let us know when we need to improve. Please accept our sincerest apologizes. We would love to speak with you about this issue or any other concerns you make have in person at the leasing office. Denise Christensen Property Manager
Thank you for your review! We are proud of our community and our team works hard to keep it beautiful and maintained for our residents. We're happy to hear you are enjoying living with us at Parkwood Pointe. Thank you again for your kind review!
Thank you for your review! We too love our onsite activities! Getting to know our residents helps create the sense of community that we have here at Parkwood Pointe and love to see our residents involved! Thank you again for your kind review! We hope you continue enjoying living with us at Parkwood Pointe!
We sincerely apologize that we did not satisfy your expectations. Please know that we value your opinion and take the necessary steps to ensure our residents satisfactions. If your still having issues please contact our rent office and we would be more than happy to help. Since than we have received many awards recognized outstanding resident satisfaction. We pride ourselves on our customer service and the care of our community. Again, please accept our sincerest apology and we wish you the best in the future. Respectfully Denise Christensen Community Manager
We are thrilled to announce we have been awarded Property Excellent this year based on the positive feedback provided by our residents! Thank you for recognizing that we are achieving our mission to provide the highest level of customer service to you, our residents. Were looking forward to seeing you at our next event. Thank you again for taking the time to share your thoughts. We appreciate your choice of making this community your home. Denise Christensen Community Manager
$980 - $1,050
550
N/A
Gauge
$1,080
556
1 Units
True North
$1,120
641
N/A
Transom
$1,160 - $1,195
667
N/A
Cardinal Point
$1,045 - $1,205
700
N/A
Anchor
$1,055 - $1,150
700
N/A
Beam
$1,070
570
1 Units
Starboard
$1,070
570
N/A
Waypointe
$1,105
710
N/A
Bearing
$1,215
687
2 Units
North Star
$1,290 - $1,315
754
N/A
Windward
$1,380 - $1,395
832
N/A
Beacon 2
$1,405 - $1,415
859
N/A
Leeward
$1,325 - $1,345
960
2 Units
Mainsail
$1,370
832
1 Units
Beacon 2
$1,485
885
1 Units
Compass
$1,355
960
1 Units
Flagship
$1,540 - $1,545
991
2 Units
Navigator
$1,700 - $1,740
1,221
N/A
Panorama
Platinum Serviceâ„¢ is our standard for delivering positive and enriching living environments in a caring and consistent manner. Living at one of our communities ensures that your experience will be defined by our commitment to Platinum Service. Trade in your old lifestyle for a new and exciting living experience. Parkwood Pointe Apartments is located within minutes of the new downtown Burnsville, MN, Heart of the City. The lifestyle at Parkwood Pointe Apartments integrates your options for fitness, play and communications while enjoying brand new residences with a modern view to architecture. Our management professionals offer custom On-Demand services with smoke free living. We have apartments that meet every budget, so you can begin customizing your new lifestyle today. Contact us today for more information!
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Parkwood Pointe Apartments
12312 Parkwood Drive
Burnsville, MN 55337