I moved here from another city. I moved in a hurry. I didn't have time to look for apartments, and I had a friend that lived here so I come here omg it was the biggest mistake ever. first the apartment was dirty they didn't clean properly. The stove was not working the air conditioner was licking. They gave us the wrong key for the mail box. The apartment is old and dingy. The appliances are old and break down constantly. The maintenance is horrible very unprofessional. They have bugs. The management is horrible they are so rude. Its not worth the price they charge. They raise the price every year. They don't renovate the apartment with all the money they are getting.
Manager
10/23/2018
Pines of Burnsville
We in the office have obviously let you down in someway and I am truly sorry for that.
I would really appreciate an opportunity to meet so we could share ideas on how to provide you with a better experience and discuss what we can do to improve your home.
Sincerely,
Jackie Baumer
Community Manager
952-890-6914
jbaumer@csmcorp.net