This place is a joke! I lived there from 2001-2015. It was great when Rhonda the (apartment manager) and Jerry (maintenance) from 2001-2010 and Lisa (apartment manager) from 2010-2015 and Curt (maintenance) 2013-2015 were there.After they left it went down hill. Jaime is a lousy apartment manager! She is so phony. She says she will get back to you on things but never bothers to call back. She doesn't care about the older residents at all! Also the new maintenance guy Dillon is a joke and think he knows everything. It was so much better when they had a manager and a maintenance team that actually cared about their residents (Lisa,Rhonda,Jerry and Curt and I can't forget Amy :) At least they cared about us. Also the hallways with the gray walls looks like a hospital or a asylum. Also the new owners came in and made everybody get Comcast and that company is horrible! Direct TV was so much better and cheaper. The new owners are making that place so tacky. So glad I don't live there no more. I would never recommend Provence to anyone I know! Also the office used to be so cheerful when u would go pick up a package or pay rent, not no more. The atmosphere was so cold.