Lived here for a year and agree with previous review. My building the stairs smell like piss and the laundry room has caked on laundry soap on all the machines. We where told when we moved in that they would shampoo the carpets, what a lie, we spent $30 to do it ourselves. The only decent place to stay would be the building with the office in it. Staff sucks, they do not answer the phones and when they do they try and blame you for breaking things. Every place I have lived I have done several referrals, this place I have not invited one person to even visit. If the office was not so busy answering anonymous internet reviews with bs then maybe it could be a better place.
Stone Grove Apartments Manager07/21/2014
At Monarch we want to provide the best service possible, sometimes we fall short, but we are always looking to improve. I would love to speak with you more about your complaint. Please contact me at [email protected] so that we may evaluate your circumstance. Thank you,