epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.6
Safety	3.5
Office Staff	4.1
Maintenance	3.9
Neighborhood	4.4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4/5
SatisFacts™ Maintenance	4/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	68

Manager's Review Engagement

Percentage of reviews responded to	76.47%

Manager's Review Reply Time

Average time to respond to reviews	73.65 days

Ratings & Reviews (190 Reviews)

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Twelve 501 Apartment Homes Manager

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Verified Resident 736807 • 2019 - 2020 Recommended

Updated 01/16/2020

Reviewed 01/16/2020

We are well informed about the community and snow plowing events. Communication is excellent! Beautiful wooded area and family oriented. I like the vaulted ceilings and the atriums are large and open with great large windows. Maintenance people are awesome! See More

Twelve 501 Apartment Homes Manager20/20/2020

We are proud that you are having a great overall experience in our community. Your feedback about communication is excellent to read. Please continue to enjoy your time here. Thank you.

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Verified Resident 735340 • 2019 - 2020 Recommended

Updated 01/11/2020

Reviewed 01/11/2020

Very clean and prompt maintenance. Super convenient app to pay rent and report problems. Very well lit hallways and underground parking. Modern looking apartment renovations are very nice. Friendly staff.

Twelve 501 Apartment Homes Manager13/13/2020

We are happy that you are pleased with the amenities throughout our community. Please continue to enjoy it here, and thank you for your review.

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Verified Resident 734287 • 2019 - 2020 Recommended

Updated 01/07/2020

Reviewed 01/07/2020

Location,location is everything close to the 35w about 17 miles from Minneapolis, The staff is very nice Tony and Tina are very up front and transparent the maintenance crew are very prompt about there work orders they come and get the job done See More

Twelve 501 Apartment Homes Manager09/09/2020

Thank you so much for sharing your lovely words of encouragement for our premium location, friendly team members, and prompt maintenance service! Your satisfaction and comfort as a resident will always be our No. 1 priorities, so please don't hesitate to reach out to our leasing office if you need anything.

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Verified Resident 733425 • 2019 - 2020 Recommended

Updated 01/04/2020

Reviewed 01/04/2020

Well I have only been here officially for a few days but so far I would say the staff is very friendly and as I unpack I am very pleased with the amount of space I have especially for a 1 bedroom. Cable installation went perfect… See More

Twelve 501 Apartment Homes Manager06/06/2020

It makes our day to read that you had a smooth move-in and are happy with your spacious home and our welcoming, helpful team. We want you to feel satisfied and comfortable here.

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Resident • 2020 Not Recommended

Updated 01/04/2020

Reviewed 01/04/2020

It was very easy to move into. Wish there were elevators on both ends of the apartment than just in the main entrance. Megan was very friendly and easy to work with which made our move less stressful. I was disappointed with the apartment looking like… See More

Twelve 501 Apartment Homes Manager07/07/2020

Thank you for your review and welcome to the community. We're glad to hear that Megan was so helpful during your move-in process. We're sorry to learn of your disappointment with the condition of your apartment home. At your convenience, please come by the office or email [email protected] so we may discuss your concerns in greater detail.

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Verified Resident 733401 • 2019 - 2020 Recommended

Updated 01/04/2020

Reviewed 01/04/2020

Great community, the apartment I am in is very spacious, I do wish the parking lot wasn't permitted so guests can park with ease anywhere and would not have to worry about getting towed. This is my first apartment so it's been a great experience so… See More

Twelve 501 Apartment Homes Manager07/07/2020

Your fantastic review made us smile! Thank you for highlighting our responsive team and convenient location.

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Verified Resident 730954 • 2019 Recommended

Updated 12/24/2019

Reviewed 12/24/2019

It's very quiet and easy to move into. The staff is extremely helpful and the working staff was in my home right away to help me. I really enjoy living in this complex. It's very homey and my neigbors are quiet.

Twelve 501 Apartment Homes Manager30/30/2019

It's delightful to know you enjoy your home with us. We're proud to be part of such a warm and welcoming community. Thank you for being our resident and sharing such wonderful feedback.

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Resident • 2019 Recommended

Updated 12/19/2019

Reviewed 12/19/2019

Megan, Tina, Toni, Dylan, David, Grant, Kris, Eric, and Sam were amazingly awesome. All of them were cool. This place is awesome. Megan, Tina, Toni, Dylan, David, Grant, Kris, Eric, and Sam were amazingly awesome. All of them were cool. This place is awesome.

Twelve 501 Apartment Homes Manager23/23/2019

Thank you for the awesome review of our community! We are proud of our service and glad to hear that our team is always able to assist you.

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Verified Resident 728835 • 2019 Recommended

Updated 12/17/2019

Reviewed 12/17/2019

So far my experience has been pretty good. There is some noise of slamming doors and neighbors talking loudly in halls late at night. And I haven't gotten replies to an email that I really need the info to. But the apartment is great and really… See More

Twelve 501 Apartment Homes Manager21/21/2019

We appreciate your honest feedback on the noise levels as well as our team's communication. Both of these situations are ones we want to resolve as quickly and effectively as possible, and any additional information you can provide will be extremely valuable. At your earliest convenience, please email our Cares Team at [email protected] so we may assist you further.

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Verified Resident 728030 • 2019 Recommended

Updated 12/15/2019

Reviewed 12/15/2019

Staff is great they are there to help you feel comfortable when checking out the place. The staff help break down cost to the Tee.. so, you know what the overall cost before moving in. Living here is quit people in the area for nice..

Twelve 501 Apartment Homes Manager19/19/2019

How nice to see your appreciation for our friendly, professional team, peaceful environment, and transparency when it comes to our pricing. We want you to feel right at home here.

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Verified Resident 725307 • 2019 Recommended

Updated 12/10/2019

Reviewed 12/10/2019

The staff is all very nice and helpful. The buildings are in good condition, hallways are clean. My apartment was clean and had new appliances which was great. This is a very nice community, quiet, don't hear too much from your neighbors. See More

Twelve 501 Apartment Homes Manager13/13/2019

It's a joy to see your positive feedback. Our team works hard to provide a clean and pleasant living environment, and we appreciate you taking notice. Thank you for the great review.

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Verified Resident 534174 • 2017 - 2019 Recommended

Updated 12/10/2019

Reviewed 08/29/2018

For the price range this is a good place to live. They have recently done remodeling so everything in the apartment is nice and new. They do regular maintenance checks and address any issues that may come up quickly.

Twelve 501 Apartment Homes Manager18/18/2018

Thank you for your review. We are happy to be of service.

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Verified Resident 723625 • 2019 Not Recommended

Updated 12/05/2019

Reviewed 12/05/2019

The apartment wasnt move in ready the day we were supposed to move in. We paid the rent for the entire month but its 6th day of the month and the unit is still not ready to be moved in. We signed our lease because we… See More

Twelve 501 Apartment Homes Manager13/13/2019

Thank you for taking the time to bring this to our attention. We're sorry to hear that your apartment was not move-in ready. We hope you will allow us to help. Please come to the office or contact us at [email protected] so that we may discuss your experience and make things right.

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Verified Resident 723126 • 2019 Not Recommended

Updated 12/03/2019

Reviewed 12/03/2019

I've been here for a week now. No lights in the bedrooms, no microwave, the elevator didn't work on move-in day, due to mishaps on managements part I got a unit in a different building on a different floor then agreed on and am paying more.… See More

Twelve 501 Apartment Homes Manager07/07/2019

Thank you for reaching out. We're sorry to learn of your disappointment with your apartment home and our team. When you have a moment, please connect with us at [email protected] so we may discuss your concerns in greater detail.

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Verified Resident 719724 • 2019 Recommended

Updated 11/19/2019

Reviewed 11/19/2019

I like the apartment the design the way I locate it is easy and make an appointment for a tour it was very good everything looks very good or little time living here I like it but I think that the only thing could help so… See More

Twelve 501 Apartment Homes Manager22/22/2019

Thank you for your review and complimentary rating. We are happy that you like the way we have designed our homes. Your suggestions about extra storage, a party room, and park upkeep have been taken to the team. Thank you for sharing.

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Verified Resident 717303 • 2019 Recommended

Updated 11/13/2019

Reviewed 11/13/2019

it has changed a lot. My apartment did not get a thorough check before I moved in and a lot of stuff were not right. :( . I hope I can get a thorough move in review since today is my first week there. Thanks

Twelve 501 Apartment Homes Manager19/19/2019

We appreciate you taking the time to review. It's disheartening to hear you were disappointed with your apartment home upon move-in. Please allow us to understand your concerns in greater detail by emailing us at [email protected] or stopping by our office to discuss. Thank you.

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Verified Resident 716997 • 2019 Not Recommended

Updated 11/12/2019

Reviewed 11/12/2019

With it only being a few days that I've been here it's been fine. I wouldn't say that it's been great but decent enough. It works as a starter or single family home but not a place I would see myself staying in for a long… See More

Twelve 501 Apartment Homes Manager16/16/2019

Welcome to the community! Please don't hesitate to reach out to us at [email protected] if there's anything we may do to help you feel more at home. Thank you.

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Verified Resident 716919 • 2019 Recommended

Updated 11/12/2019

Reviewed 11/12/2019

It's been some experience that I would like to experience again and that all that I'll like to say about that matter at this time. I would the remainder time here will be a lot better experience from here on out.

Twelve 501 Apartment Homes Manager16/16/2019

Thank you for reaching out. If there's anything we may do to elevate your experience in our community, we're happy to be of service. Please contact us at [email protected] whenever we may assist you.

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Verified Resident 710514 • 2017 - 2019 Recommended

Updated 10/26/2019

Reviewed 10/26/2019

Twelve 501 Apartment Homes has been a great place to live. The office staff is always helpful. The maintenance team is always ready to take care of any concerns as well. Its also close to work. Shopping and entertainment are close by as well. See More

Twelve 501 Apartment Homes Manager30/30/2019

We appreciate your positive review! Our team is delighted to know you're pleased with them and their commitment to our residents. If there is anything else you find yourself needing assistance with don't hesitate to reach out to us.

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Verified Resident 632563 • 2018 - 2019 Recommended

Updated 10/24/2019

Reviewed 04/29/2019

Its nice and quite. People are respectful and the works work fast and in a clean maner. So far i have enjoyed living there... I have no complants. Its very well centered from Applevally town center and Burnsvill town center makes commut easy..

Twelve 501 Apartment Homes Manager02/02/2019

Thank you for your review. We are happy to provide exceptional service.

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Verified Resident 702722 • 2019 Recommended

Updated 10/24/2019

Reviewed 10/03/2019

Staff is very nice. Repairs get done quick. Communication between tenant and staff is friendly and rapid. I recommend this residence to others. I Wish the heat could go higher. The apartment gets cold.

Twelve 501 Apartment Homes Manager05/05/2019

Thank you for the review and the compliments to our team! It's reassuring to know that we have resolved your maintenance requests promptly. We are sorry to hear that the heater in your apartment home is not as hot as you would prefer, as the comfort of our residents is a top priority. We would like to look into this matter further to determine how we may help improve your experience soon. Please reach out to us at [email protected] at your convenience. We look forward to speaking with you!

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Verified Resident 709992 • 2019 Recommended

Updated 10/24/2019

Reviewed 10/24/2019

Nice staff willing to work with you. We have great neighbors.!!!##########!##!:#:##:#!:!?????????????????????? See More

Twelve 501 Apartment Homes Manager29/29/2019

We're thrilled to know you're satisfied. Your recognition of our team's friendly nature is truly appreciated. We love hearing how welcoming our community is. Thank you for the delightful review.

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Verified Resident 688057 • 2019 Not Recommended

Updated 10/23/2019

Reviewed 08/31/2019

Living here is getting a lot better than it uses to be, the new management is so much better and the manager is a woman of her word. If she tells you something is going to get done trust me it does get done.

Twelve 501 Apartment Homes Manager17/17/2019

Your feedback is sincerely appreciated. We take great pride in taking care of our community, so we deeply regret if your experience has been anything less than exceptional. We would be happy to speak with you and resolve any concerns with upkeep that are affecting your confidence in our team here. At your earliest convenience, please email us at [email protected] so we may promptly find solutions. Thank you.

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Verified Resident 707135 • 2019 Recommended

Updated 10/15/2019

Reviewed 10/15/2019

I just moved in, but all the staff has been friendly and welcoming. They have been very accomadating and sympathetic to my unique situation and have answered all of my questions in a timely manner. I am very satisfied with this place.

Twelve 501 Apartment Homes Manager18/18/2019

We are delighted to welcome you to our community! It is reassuring to know that our team has been helpful and kind as you're settling in. Thank you.

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Verified Resident 707048 • 2019 Recommended

Updated 10/15/2019

Reviewed 10/15/2019

The complex is kept clean and I have any problems with my apartment, they are taken care of quickly. My neighbors are all friendly and I have never had an issue with any of them. I would recommend this community. See More

Twelve 501 Apartment Homes Manager18/18/2019

We appreciate your recommendation. We pride ourselves in providing a well-kept community with top-tier service. It is great to hear that your experience has been no exception.

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Features & Amenities

Laundry

Laundry On-Site

Parking

Covered Parking
Garage

General

24-Hour Management Availability
Air Conditioner
Business Center
Ceiling Fan
Controlled Access
Courtyard
Dial-up Internet Access
Disability Access
DishWasher
Disposal
Elevator
Fitness Center
Free Weights
Gated Access
Handrails
Heat
High-Speed Internet
Individual Climate Control
Large Closets
Microwave
Night Patrol
On-Site Maintenance
On-Site Management
Package Receiving Service
Patio
Pets Allowed
Pool
Private Balcony
Private Patio
Public Transportation
Range
Refrigerator
Short Term Lease Available
Spa
Tennis Court
Vaulted Ceilings
View
Volleyball Court
Wheelchair Access Available
Window Coverings

Pets

Dogs Allowed
Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow, German Shepherd, Boxers, Hounds, Cattle Dogs, Dalmatians, Husky, Anatolian Shepherd, Belgian Malinois or any mix of the above.
Pet Limit: 2
Comments: Dogs Welcome (some breed restriction see below)Pet Fee per Pet: $300 (non refundable)Monthly Pet Rent per Pet: $25.00
Cats Allowed
Pet Limit: 2
Comments: Cats Welcome Pet Fee per Pet: $300 (non refundable)Monthly Pet Rent per Pet: $25.00

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$1,195 - $1,505
SQ. FT.
786
Available
Avail.
2 Units
Model
The Dylan

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$1,325 - $1,660
SQ. FT.
1,047
Available
Avail.
1 Units
Model
The Garland

View Floor Plan

Price
$1,425 - $1,900
SQ. FT.
1,047
Available
Avail.
2 Units
Model
The Nelson

View Floor Plan

Price
$1,425 - $1,930
SQ. FT.
1,059
Available
Avail.
1 Units
Model
The Sinclair

View Floor Plan

Price
$1,455 - $1,950
SQ. FT.
1,074
Available
Avail.
2 Units
Model
The Marion

View Floor Plan

Price
$1,455 - $1,950
SQ. FT.
1,079
Available
Avail.
2 Units
Model
The Garland B

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
$1,640 - $1,740
SQ. FT.
1,324
Available
Avail.
N/A
Model
The Marshall

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

To help prevent the spread of COVID-19, our offices are temporarily closed to in-person visits, however, you may communicate via email or phone during regular business hours. Helping you find the perfect home remains our priority. Please review our website to take advantage of our Virtual Tours and learn more about Self-Guided Tours. At Twelve 501 Apartment Homes, we offer spacious and comfortable one, two, and three bedroom floor plans right in the heart of the high energy Burnsville neighborhood. The community provides easy highway access and is within walking and biking distance to many facilities in the area including Birnamwood Golf Course, Crosstown East and West Park, and Black Dog Lake. As a pet friendly community welcoming both cats and dogs (with only a few breed restrictions), the possibilities are endless at Twelve 501 Apartment Homes! Call today to schedule your personal tour.