Review History for anonymous

Willoway Apartments


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anonymous

Resident 2012 - 2018

7/12/2018

Avoid this pirate ship. Ever since they've changed the manager to Tanya, everything will cost the tenant's deposit, from one light bolt to some dust on the vent. So ridiculous! Don't expect you will get your deposit back at all no matter how clean you keep the place. She will find something to make sure you pay for it, even tho it just a few dust!! She will charge the tenant as much as possible. That's how they've got their money to remodel the unit every time. You don't get any of your deposit back, but you will need to pay most likely double of your deposit when you move out. Besides, Tanya is such a moody and rude manager. If you have any questions or problems about the apartment, you'll have to expect to deal with her bad attitude. She has absolutely no patient. Also, the fire alarm in the building is broken all the time. It sometimes goes off in the middle of the night. False alarm happened too often to a point that no one will run out of the building anymore. Some of the tenants smoke weeds that you can smell it from the hallway. The hallway carpet stinks so bad. Robbery happened a couple times. It is not safe to live there. I'm so glad that I finally moved out of this hell.
    Manager

    9/11/2018

    Willoway Apartments
    I would like to express my sincerest apologies for your experience. I sincerely apologize that I did not satisfy your expectations. Please know that we value your opinion and take the necessary steps to ensure our residents satisfaction. We have bids started to remodel the hallways and update the carpet in the near future. In closing, please let us know if we can be of any further assistance. Sincerely, Tanya Hansen Community Manager

    Review 48 out of 83

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    Willoway Apartments

    March 2024

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