Review History for theoldrenter

Wyngate Townhomes


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theoldrenter

Resident 2015 - 2016

8/26/2016

We rented with Timberland Partners Inc at the Wingate townhomes in Burnsville MN. We had issues starting almost immediately(within a day) with pipes leaking and flooding, to noise so excessive the police were called multiple times. To make matters worse we rented site unseen given we moved from a different state. First off before we get into details the reason we rented from them is because of great reviews, but they were fabricated or just lies. Also the townhouse we rented was listed at 2bath 3bedrooms but in reality is more line a 1.25bath. Yes it has a toilet but the door hits it as you can't open it up all the way. Also the shower is a tiny 3x3 shower that if you remember college, is smaller than a dorm shower. When confronted and asked why it was listed at a 2bath and replied with the first "oh my bad" we got from them...the first of many unfortunately. Upon moving in we had issues immediately but when attempting to address these issues the management at the property did not seem to understand why I was complaining when my kitchen was flooded and sparking from the outlets. To make matters worse when they did fix it the staff took a pee in front of my wife, tracked in mud everywhere, smoked outside the townhouse, and came into the house unannounced, once when we where not home and caught them on camera. I asked how long we needed to wait to turn on the lights since water and electricity don't mix well, got my a relaxed whenever really. I also asked if he was a licensed electrician and he just laughed which I took as a no. When confronted the management just said "oh sorry, our bad". So apparently if you live there they can come into your house whenever those feel like it WITHOUT NOTICE and do pipe and electrical work without licensed contractors.!!! Regarding the noise, we complained about this on a weekly basis for the months we lived there. You could hear the screams from the street!! The police, DHS, and other departments were called frequently and we even took videos of picture frames shaking on the walls it was so loud. The staff again did nothing and when we literally sent a video of an entire wall shaking they replied with "thats reasonable noise from connective neighbors......come on people. Of course as always they needed frequent reminders to even talk with the neighbors for the first time. When reminding management they again did the usual, "oh sorry, my bad", or the lovey, "i forgot". The noise never stopped for more than a day the entire time we lived there. Yes we understand kids cry and scream, they are children, but when you hear a kid screaming in terror and then people smashing things and slamming doors you get concerned, anyone would. We were able to get out of our lease early due to all these issues but we lost thousands because during our time there we were only able to sleep downstairs as the bedrooms were uninhabitable due to the excessive noise. We are trying to figure out how to get 2/3rd of our rent back for the months lived there as we only went upstairs to get closes and do laundry, but aside from hiring a lawyer i don't know what to do. Anyways,to top it off in the monthly bills they included pest and snow removal as well a processing and manager fees, which we never got an explanation about....but we had to do those ourselves of course too. We had ice directly outside our door during the winter and wasps during the summer, and we took photos of course. When we did get out of the house we only got part of our rent back even though we left the house in better condition then we got it. After talking with a regional manager he eventually got our entire deposit, after seeing our non stop proof, but it still doesn't even come close to the thousands we lost by basically living in a studio apartment with non stop issues.

    Review 2 out of 19

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