Number of reviews in the past 365 days | N/A |
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Lake Place Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
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Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Thanks for sharing your experience as a resident of Lake Place. We do enjoy a wonderful location!
Thanks for sharing your thoughts about Lake Place. I'm sorry to hear that we did not meet your customer service expectations. As a team, we do work very hard to make Lake Place a great place live and make all our residents feel they are valued and appreciated. I would just like to say to readers that we'd be delighted to have you drop by so you can meet our team and experience first hand all that our community has to offer, including beautiful newly upgraded interiors and of course, the setting, speaks for its self. I'm sure you'll find our team friendly, helpful and eager to help you become our newest resident.
We're sorry to hear we did not meet your expectations. If you'd like to discuss your concerns with our manager, her door is always open.
We do have a beautiful natural setting. You will really enjoy it here if you love to be outside. Thanks for sharing your experience as a resident at Lake Place!
Dear Anonymous, I'm so sorry to hear that overall Lake Place did not meet your expectations. We currently offer updated apartment homes that are absolutely beautiful (subject to availability). Our foyer and community room also received makeovers recently and our residents are thrilled with new look. I would like to invite those who are looking for an apartment home in Eden Prairie to visit with us personally to find out why Lake Place is such a popular community.
Dear padilme, We really are in a great location. Thanks so much for the recommendation!
Dear Anonymous, Thank you for sharing your impressions during your recent visit to Lake Place. I noticed that you began your review with some hesitancy over our high ratings. Iâ??d like to assure you that our reviews are real. We do ask our residents to share their experience on this site, but we do not solicit reviews for money or fabricate them. We donâ??t have to. While we canâ??t please everyone 100% of the time, our goal each and every day is to provide the best possible service to our residents that we can. When a management team is resident-focused, people donâ??t mind sharing their experience. We are very proud of our community and we love it when our residents let us know that we â??hit the markâ??. Some of the issues you mentioned having a problem with would be illegal for us, or any property, to address in a way that would be satisfactory to you. We adhere to Fair Housing laws as we qualify our potential residentsâ??that means we do not discriminate based on race, creed, religion, color, national origin, gender, disability or familial status. We lease to everyone who meets our qualifying guidelines. There are some things we cannot control. Cooking odors and cigarette smoke would fall into that category. Lake Place is not designated a non-smoking facility. When you live in a multifamily environment you will encounter signs that you are not aloneâ??you may occasionally smell and hear things that you probably wouldnâ??t experience in a single family home. Please forgive our messy desks, the fact that we donâ??t tell our residents what they can and cannot cook with, that we allow smokers, pets and everyone who qualifies. Weâ??re in the business of providing a great community, filled with great residents youâ??d be happy to have as neighbors and our ratings attest to the truth of that statement. Now that you have this information, we hope next time youâ??re in the market for an apartment home that youâ??ll give us a second look.
Thanks for sharing your experience! We do try to take the time to get to know our residents. We hope you will consider Lake Place your home for a long time to come. As to the additional comment about drunk naked employees running around the halls, I'm pretty sure it's evident to other readers that you have some type of vendetta against us and obviously, you think the way to "get us back" is to go on the internet and post lies every time someone says something nice about our community. I'm also pretty sure that anyone who is really looking for a great place to live will not be put off by your behavior, knowing they won't have you as a neighbor.
Dear nice2live, Thanks for sharing your experience at Lake Place. Our focus is and always will be providing our residents with top notch service. It's nice to hear that we hit the mark! I would also like to address the comment by anonymous. I'm not sure what you are referring to regarding a background investigation, but if you'd like to discuss an issue with us our door is always open.
Thanks for sharing your experience!
We are glad to have you as residents.
We are glad to have you as residents.
Thank you for the nice comments about Lake Place. We enjoy having you and your family as residents.
Dear Anonymous, We are sorry to hear that your experience here with us has been less than satisfactory. In the last 2 years we have re-carpeted and painted all of our hallways, remodeled our lobby bathrooms, replaced all of our exercise equipment and television, replaced and re-painted all of our siding,etc., so it is surprising to read your comments about our community. Unfortunately, plumbing backups can happen no matter where you live, but is more common in apartments where the units are stacked and share the plumbing lines. Our garage doors are typically used an estimated 200 times per day and 73,000 times per year, so an occasional problem is bound to happen and parts are not always readily available, especially after hours. We now have 2 full-time Maintenance staff who are also on-call after hours. They have 25+ years of combined experience in the apartment industry and know Lake Place very well. Our office is open Monday-Friday from 9am-6pm and Saturdays from 9am-3pm. We appreciate your feedback because it gives us insight as to how we can better serve our residents and community. If there is anything we can do to assist you during the remainder of your stay here, please don't hesitate to call us, email us or stop by our office.
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$1,489
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1 Bedroom
$1,715
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2 Bedrooms
$1,797
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3 Bedrooms
$2,701
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3 Bedrooms
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Lake Place Apartments