Review History for anonymous

Park at City West


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anonymous

Resident 2010 - 2016

5/25/2016

DO NOT MOVE INTO PARK AT CITY WEST! The management here meaning both in the office and the maintenance manager have no idea how to run an apartment complex! They're rude, condescending and treat the tenants like we're an annoyance. The maintenance manager sits on work orders for months and is running this property into the ground! The two maintenance techs are great and they are the only ones that give you any respect around here! The management office is full of egomaniacs that screw up everyone's leases and monthly payments. They do all they can to make you pay more. It used to be a beautiful place but they don't care anymore. The new management company Pinnacle is awful! They clearly don't give a crap about this being our homes they just care about upping the rent and making money while the buildings and grounds fall apart around us. They even put in place a dog poo plan. They made us swab our dogs and if they find any poo on the grounds it's an immediate $200 fine, the second poo they find it's a $400! It's insane! The pool smells so bad we don't swim in it, the women's sauna hasn't worked for years, the grounds are in terrible shape, no grass anymore except around the management office of course, the carpet in the hallways of the buildings are so old and stained it's embarrassing having people over. the foyers are in such bad shape it looks like a section 8 building...I could go on and on but I think you get the picture. The apartments are nice however the buildings and grounds aren't and it's too much of a hassle dealing with the management office to live here. When my lease is up I'm so out of here!

    Review 11 out of 63

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    Park at City West

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