Unfortunately, I've had the same issues with the new property manager that I see outlined below, as well as with the new office staff. Since the old property manager was promoted, the new manager has been difficult to reach and unwilling to discuss issues. Additionally, I live in an apartment that has such noise that when someone walks upstairs it literally sounds as if they are walking in my bedroom. The person living next door to me found it so upsetting she had the management move her into a new apartment. I was told they would not do the same for me. I moved out as soon as my lease was up, and despite a clean apartment, they kept my security and charged me additional funds. Horrible experience.