Knollwood Towers West
VBZEL • Resident • 2016 Recommended
I have lived here 6 months and I am impressed. I think a lot of the negative reviews on this website are older, they must have made changes because a lot of these claims are illegitimate. I feel very safe here. You are required to do an extensive background check and jump through a few hoops to get in, which is comforting when you know your neighbors had to complete the same paperwork. I have only encountered very friendly people here. Landlords are reasonable. I always pay my rent in time, but I misplaced the check. They knew my general responsibility and did not charge an insane late fee. Rent is reasonable for the area and includes all utilities. There is also a new fitness room with nice machines (no pool). We liked that rent included a garage space for the car. No noise with this cement building as well, which is very nice. We put in a work order and the maintenance man was in the next morning! No bad experiences there. I am not aware of any fees for cranking the heat (which is included!).
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